Ratings based on 525 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Well located for local businesses and a convenient shuttle bus to/from the airport.
3 out of 5
by A verified traveler from Manchester, UK

Nice clean hotel with some downsides

Posted Jul 19, 2015
Pros: Clean and tidiness
Cons: Sound proofing Some of the driving skills of the bus drivers (from the hotel to SFO) not Charlie
Location: Lee Ryan Park kayaking, paddle boating Safeway Five Guys
This hotel,though advertised as San Francisco is some 20 odd miles south of SF. It is a clean and tidy hotel but suffers greatly from the lack of sound proofing both for internal and external noises. It Is very close to CA-92 and is noisy from the constant drone of cars going past 24x7, and also from the internal utilities ie toilet flushing and neighbours sneezing and coughing like they are in your room. We could hear people doing everyday things very clearly in the rooms around us ( above, below and either side of us) which was too much at times. We ended up sleeping with earplugs and also eye masks as the curtains did not ward off the early sunlight. That said the hotel is very close to the Lee Ryan Park, which is lovely, you can paddle boat, kayak etc on the lagoon for a reasonable price. Three is a cvs and Safeway store near the park and also several other stores it five guys, corner cafe, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Place

Posted Jul 18, 2015
We had a very nice stay at the hotel. It was a greT location for all we wanted to do. We would stay there again
3 out of 5
by A verified traveler from Austin, TX

No Shuttle after 10:00 pm

Posted Jul 6, 2015
Pros: Cleanliness.
Cons: change shuttle timings to 24/7
I had a good experience for the one night I stayed at this hotel - BUT - for late night arrivals, there is no shuttle and no convenient mode of transportation to the hotel after 10:00 pm - that seems to be outside of the realm of 'customer service' and more attuned to the convenience of the hotel staff. This was a disappointment for my family and me - and we will, therefore, probably never stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ti

2 Nights in SF

Posted Jul 6, 2015
The hotel is a short drive south of SFO airport. Khoi can drive or take the rail from the airport into town. Very nice place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Jul 2, 2015
My stay at crown plaza was excellent. They have a friendly staff and the rooms are very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chandler, AZ

Best hotel for the value in the San Francisco area

Posted Jun 29, 2015
Pros: Price, pool, breakfast, room and location
Cons: Can't think of anything
Location: 25 minutes away from San Francisco, 35 minutes from Oakland
San Mateo is the best price/value area around San Francisco and this Crowne Plaza is the best one for the price in that area, indoor pool was great, room was very nice and comfortable for our family of 4, breakfast was delicious and hotel was very lively that night.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

good hotel far from city

Posted Jun 15, 2015
This was a good hotel. On the plus side were comfortable beds, a mini-fridge, and free, easy parking. On the minus side, it is a rather long way from San Francisco. When we arrived they first assigned my family of three to a room with just a king sized bed. I had to show the clerk the Expedia paperwork to prove that I had reserved a room for three people. She said that Expedia had not given the hotel any info about the number of guests. Is that true, Expedia? Please fix this problem
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay

Posted Jun 3, 2015
We check in late and didn't have the requested bed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Excellent hotel

Posted May 30, 2015
A very good hotel, with excellent facilities and comfortable, good-sized rooms. Staff were friendly and helpful. Will definitely stay again!