Ratings based on 519 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Jul 2, 2015
My stay at crown plaza was excellent. They have a friendly staff and the rooms are very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chandler, AZ

Best hotel for the value in the San Francisco area

Posted Jun 29, 2015
Pros: Price, pool, breakfast, room and location
Cons: Can't think of anything
Location: 25 minutes away from San Francisco, 35 minutes from Oakland
San Mateo is the best price/value area around San Francisco and this Crowne Plaza is the best one for the price in that area, indoor pool was great, room was very nice and comfortable for our family of 4, breakfast was delicious and hotel was very lively that night.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

good hotel far from city

Posted Jun 15, 2015
This was a good hotel. On the plus side were comfortable beds, a mini-fridge, and free, easy parking. On the minus side, it is a rather long way from San Francisco. When we arrived they first assigned my family of three to a room with just a king sized bed. I had to show the clerk the Expedia paperwork to prove that I had reserved a room for three people. She said that Expedia had not given the hotel any info about the number of guests. Is that true, Expedia? Please fix this problem
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay

Posted Jun 3, 2015
We check in late and didn't have the requested bed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Excellent hotel

Posted May 30, 2015
A very good hotel, with excellent facilities and comfortable, good-sized rooms. Staff were friendly and helpful. Will definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
The most comfortable bed ever! I want to book a room there again, just to sleep in the bed!
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern California

Cool hotel, good amenities

Posted May 10, 2015
All good, quiet... In house club, shopping center and restaurants close to it, just prefect!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2015
Front desk and restaurant staff excellent. Due to traffic and events in hotel, lobby area needed better tidying up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room - not including the dirty bathroom

Posted May 6, 2015
The room was nice, but the bathroom was dirty. Yuck!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Excellent hotel, confortable and very clean room. Enjoy very much my stay.