Ratings based on 460 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Palm Springs

Sketchy location

Posted Jan 18, 2015
Pros: Staff
Cons: Location is terrible
Location: Location is a rather sketchy neighborhood. Took me 1.5 hours to get to the hotel (6.7 miles from my office).
Staff were terrific, very friendly and helpful. Sports bar is not bad, particularly for hotel food
3 out of 5
Recommended
for Everyone
by A verified travelerfrom detroit MI

Busy hotel, not enough front desk staff at rush hr

Posted Jan 12, 2015
Pros: Location
Cons: Watch for the party goer and improve on room insulation.
Location: Restaurant
Room was very hot AC do not work only fan. Next room was so rowdy, compliant at 2:30am they say will send surcurity. But it keep on and on you can't sleep at all. At 5am we called to switch room and we moved from 6 th floor to 3 rd that was helpful to give us a few hours sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Very conveniently placed, walking distance to shop

Posted Jan 6, 2015
Pros: There was no problem to get a late check out. The airport shuttle.
Cons: to include a continental breakfast
Location: Walking distance to Costco and a strip mall and Starbucks which was great
I had a very pleasant stay except a little noisy. Check in was easy, room service was quick and staff pleasant
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient hotel near airport.

Posted Jan 5, 2015
We enjoyed staying at this hotel. Lots of free parking space, close to highway, supermarket, cafes and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

New Year trip.

Posted Jan 2, 2015
Pros: Indoor pool. Not very huge but enough space to just relax. Jacuzzi perfect from a busy day.
The hotel is conveniently located near commercial establishments. Like if you need to buy some essentials you can locate them easily in the city. Not too far from SFO so no worries of missing your flight. Staff were pleasant & the rooms I think was recently remodeled.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Selm@

nice hotel, horrible staff

Posted Dec 30, 2014
Pros: nice hotel with nightclub and clean
Cons: Management!!!
Location: SF about 25 min away
They over booked hotel, DIDNT have a room that I had paid for in advance with expedia so they gave me a spare room on top of night club and I never got management to apologize. I paid 230 for night I wanted full refund they refused, I called GM of hotel he called me back a week later and said he could not refund me because we stayed in the spare room NOT HAPPY!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Nice hotel, but shuttle to this location sucks.

Posted Dec 25, 2014
Feels like luxury, but the cleanliness could be improved in some areas.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2014
Good area and nice hotel. We stayed on the side that was not renovated yet. Pretty clean hotel but we did find a silverfish in our bed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom China

Posted Dec 10, 2014
Pros: The room and staff
Cons: Front lobby looks old and needs polishing
We arrived at 10pm and no porter was present, we had to push the luggage cart out and loaded the pieces ourselves and a hotel staff appeared as we tried to push the cart into the lobby. Turned out, the cart had two flat front tires that made the pushing much harder. The staff at reception was very friendly and the room was surprinsingly spacious and clean. The shuttle service to the airport next morning was a smooth ride. We ended up having a comfortable stay at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel/business travel

Posted Dec 3, 2014
Hotel staff was friendly and helpful. Free drink early evening. Great, clean room with good amenities. Right on the freeway, so very convenient.