Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
nice staff, comfortable room, pool ok, but in an awkward place, some highway noise.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Canada

Posted Feb 15, 2015
Pros: During the heavy rains we faced, there were a number of leaks within the hotel. "Wet floor" signs were put up, floors mopped, but disconcerting.
Comfortable room. The free wifi service works but was slow. I didn't try the paid service.
3 out of 5
by A verified travelerfrom Denver CO

Close to SFO, expensive for what it is

Posted Feb 11, 2015
A/C kicked on in middle of night (and then several times after) creating big racket. Unit needed maintenance. Bathroom cleanliness was not good
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Nice hotel close to Expo center

Posted Feb 10, 2015
Comfortable room. Breakfast is pricey. Bistro Restaurant is really a sports bar. Wish they had a quiet restaurant to dine in. The other sushi place looked empty and quiet, but I don't like that type of food.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Sacramento, CA

Good hotel, centrally located, needs updating

Posted Jan 26, 2015
Pros: central location
Cons: Needs a facelift
Location: airport, shopping, sight seeing
The rooms and staff were nice enough and it was easy to access from the freeway. Located near some restaurants and shopping and has some restaurants in the hotel including a good sports bar. However, the hotel needs a facelift as it's clear it hasn't received one in some time.
3 out of 5
by A verified travelerfrom Palm Springs

Sketchy location

Posted Jan 18, 2015
Pros: Staff
Cons: Location is terrible
Location: Location is a rather sketchy neighborhood. Took me 1.5 hours to get to the hotel (6.7 miles from my office).
Staff were terrific, very friendly and helpful. Sports bar is not bad, particularly for hotel food
3 out of 5
Recommended
for Everyone
by A verified travelerfrom detroit MI

Busy hotel, not enough front desk staff at rush hr

Posted Jan 12, 2015
Pros: Location
Cons: Watch for the party goer and improve on room insulation.
Location: Restaurant
Room was very hot AC do not work only fan. Next room was so rowdy, compliant at 2:30am they say will send surcurity. But it keep on and on you can't sleep at all. At 5am we called to switch room and we moved from 6 th floor to 3 rd that was helpful to give us a few hours sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Very conveniently placed, walking distance to shop

Posted Jan 6, 2015
Pros: There was no problem to get a late check out. The airport shuttle.
Cons: to include a continental breakfast
Location: Walking distance to Costco and a strip mall and Starbucks which was great
I had a very pleasant stay except a little noisy. Check in was easy, room service was quick and staff pleasant
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient hotel near airport.

Posted Jan 5, 2015
We enjoyed staying at this hotel. Lots of free parking space, close to highway, supermarket, cafes and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

New Year trip.

Posted Jan 2, 2015
Pros: Indoor pool. Not very huge but enough space to just relax. Jacuzzi perfect from a busy day.
The hotel is conveniently located near commercial establishments. Like if you need to buy some essentials you can locate them easily in the city. Not too far from SFO so no worries of missing your flight. Staff were pleasant & the rooms I think was recently remodeled.