Ratings based on 1,468 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2014
My experience at crowne plaza was a very pleasant one. I will be coming back in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2014
Hotel stay was pleasant. Clean and quiet, although it is close to the airport and freeway I wasn't disturbed by any outside noise. The room was small but clean. Location is not the most convenient as it is away from most businesses and restuarants but the West End Bay Cafe in the hotel has good food and the staff was very prompt and accommodating...
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

It's okay

Posted Oct 20, 2014
Pros: The staff were very, very friendly and accomodating to our needs.
Cons: Remodel the rooms
Location: Location is okay but a lot of construction going on in the freeway
Hotel is a little bit outdated, can hear the construction noise thru the windows. Was advised by the staff that it's currently going through renovations i.e. replacing the windows with dual pain windows. I requested for a room with a view & we got a view of the freeway.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
Cons: I did not like the fact that you have to pay so much more to have breakfast. I think next time I will choose a hotel with complimentary breakfast.
The staff were pleasant and went out of their way to make our stay nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great customer service!

Posted Oct 10, 2014
Pros: The staff was unbelievably customer oriented
Cons: A new bed, parking should be free
Location: San Francisco
Bed was lopsided and uncomfortable otherwise stay was very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Airport

Posted Oct 6, 2014
Very close to the airport. Currently going through a window renovation throughout the building. Will hopefully improvement the noise reduction from the highway and airport. Room were fine, staff friendly but you can definitely hear the noise in the morning, afternoon and evening. Very convenient place to stay if you need to catch and early morning flight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2014
Great hotel close to SFO. WiFi was good for a hotel, room was decorated nice and was clean.
2 out of 5
by A verified traveler from mexico

Airport close to hotel

Posted Sep 30, 2014
Very dissapointed - Very old, ruined carpets, extremely noisy hotel, uncomfortable beds/pillows, very small room. Hotel charges all guests extra for car parking. Not a place to get a good night sleep. Would not come back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
The hotel is close to the airport and the premises are standard for an airport hotel (kind of small one).
4 out of 5
Recommended
for Everyone
by A verified traveler

close to SFO

Posted Sep 23, 2014
Pros: close to SFO
Cons: will be good if bath room is bigger
Clean, good price, close to SFO. Breakfast buffet is ok