Ratings based on 1,509 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
The hotel staff were very friendly for my one night stay. My room was surprisingly quiet given how close to the freeway the hotel is. I asked the hotel to call for a taxi. They called a town car instead. Not sure if the $17 charge to take me about 2 miles away would have been mor reasonable with a regular taxi. Overall it was a good value and I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom alvin,texas

Close to airport

Posted Nov 24, 2014
Pros: Convenient to airport & price
Location: Fishermans wharf
2 out of 5
by A verified travelerfrom Edmonton AB

Disappointing, even for an airport hotel.

Posted Nov 24, 2014
Pros: It was close to the airport and had shuttle service
Cons: cleanliness in the rooms could be improved
We stayed for a quick overnight between flights. This hotel is close to the airport and there is a shuttle service, which was very handy. However, the room was disappointing . . . very basic room that didn't feel very clean. There were stains on the carpet. Would probably choose a different hotel next time.
1 out of 5
by A verified traveler

Our room was beside a noisy elevator

Posted Nov 23, 2014
Our room that was given to us was beside the elevator, NOISY !!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel close to SFO.

Posted Nov 20, 2014
We stayed at this hotel because we had a flight very early next day. The hotel is OK for its purpose. They have a very good and clean bed and the room is quiet so you can have a good sleep. They charge for parking so be aware.
2 out of 5
by A verified travelerfrom Northern California

Would have expected more from a Crown Plaza.

Posted Nov 17, 2014
Pros: Nothing.
Cons: Everything.
Location: Picked this hotel only because of close proximity of SFO.
Very outdated hotel (but I hear the 60s were good years in the Bay Area). Food in bar area was okay at best ($10 for a burger), but lots of loud drunks kind of ruined the dinner vibe. Shower water handle came off in my wife's hands when she went to take a shower at 5:30 in the morning ... had to go to front counter and get maintenance guy to come screw it back on. Overheard another customer at front counter giving them both barrels re: the quality of their hotel ... dude was ticked off. Pay a couple of bucks more and stay somewhere else ... my first and last visit here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Excellent choice for convenience to airport. Reception desk and restaurant staff very friendly and efficient.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Rosa, Calif.

convenient

Posted Nov 16, 2014
Pros: guest services were wonderful. Provided us with a deck of cards just for the asking!
Only negative was the breakfast in the Cafe....waited forever to be served.
3 out of 5
Recommended
for Everyone
by A verified traveler

A/c noisy.

Posted Nov 14, 2014
A/C kept me up. Every time it turned on it sounded like a washing machine. Very loud.....
3 out of 5
Recommended
for Everyone
by A verified travelerfrom FL

Adequate hotel, close to airport

Posted Nov 13, 2014
Pros: Closeness to airport.
Cons: Color scheme is so plain, the whole hotel looks like it needs major overhaul. Nothing attractive about the facility.
Location: Perfect distance to airport! N/a to 2nd part of question
Hard to find, seems like it is the last stop of airport hotels. Really lacking in decorative imagination, blah, uninspiring. Restaurant needs overhaul and staff training......very untidy behind bar, staff lack pride in job. Executive lounge offers nothing...except watery coffee.....bad Uptick, close to the airport........only positive.