Ratings based on 1,058 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary Canada

San Francisco get away.

Posted Oct 26, 2014
Pros: Location and helpful staff. Free breakfast in lobby was a bonus.
Cons: Older hotel . Room was updated but halls and elevators could use some updating. It was a bit confusing as various stairs came out at different places
Location: Spent lots of time at Fisherman's Wharf and walking the area. Also ate dinner in China town . Bike rentals and hop on hop off bus conveniently located
Location of hotel was great - close to Fisherman's Wharf, China town and transit. We arrived in early morning and were allowed to check in. Staff were very courteous and knowledgable of area. There was no air conditioning in our room and quite a bit of traffic noise when window was open, however we enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice walk to Fisherman's Wharf but the view is ok.

Posted Oct 25, 2014
Pros: The location was just far enough away from the Wharf to be quiet but close enough to walk or take a convenient bus ride.
The room seemed bare and not too welcoming. The size was very large and our view was "the best they had available" of the pool. The view was less than pleasing but the staff was amazingly friendly and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Golden Gate Bridge

Posted Oct 21, 2014
Clean hotel, close to the water. On a very steep hill but worth it. Yummy free breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great hotel in Russian Hill

Posted Oct 20, 2014
I was blown away by the size of our room, definitely pleasantly surprised. The location was great and within walking distance to lots of restaurants, shops, etc in the Russian Hill and Marina districts. The staff was very friendly and accommodating. I would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Good View of Bridge on West Side

Posted Oct 20, 2014
Pros: View of Golden Gate Bridge in the morning was awesome
Location: The Dim Sum Restaurant downstairs is very good, albeit busy.
Our stay was very nice. The hotel staff was friendly and our room was comfortable. Only issue I had was the entrance to the rooms was also an entrance for a Dim Sum restaurant and there wasn't a ramp for large luggage, you had to use a handicap elevator if you didnt want to carry your large suitcase up a couple stairs. .
5 out of 5
Recommended
for Everyone
by A verified traveler from London, ON.

Nice hotel, great location.

Posted Oct 18, 2014
Pros: Great staff, very accommodating. Good wifi.
Cons: Elevator needs to be upgraded.
Location: Hotel is located right in the middle of the best spots in San Francisco. Close to fisherman's wharf, golden gate bridge, lombard st., north beach, etc
Rooms are a good size, and the best continental breakfast I've ever had.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Oct 18, 2014
Bon accueil Parking prevu L'hôtel dispose d'un restaurant et le petit déjeuner est très correct
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

Good location, friendly staff

Posted Oct 14, 2014
Pros: Helpful staff, great fitness center
Cons: Do not disturb hang tags instead of the cards for the keyslots, too easy to forget to re-insert after unlocking door. Also elevator is SO slow.
Location: Great location, lots of nearby attractions, coffee, restaurants, Ghiridelli, Wharf, pubs, bus stops.
An older hotel that has made efforts at remodeling, especially the rooms. The fitness center was very nice, the pool seemed well-maintained, and the staff was helpful. The location in close to the wharf, Ghiradelli, and lots of restaurants nearby. The continental breakfast, which appears to be provided by a restaurant next door unaffiliated with the hotel, left something to be desired. The only protein provided was hard boiled eggs and peanut butter. There were waffle makers but other than that, uncut fruit, breads (not local sourdoughs, either!) and cereal. So, if that is an important selling point, be aware. Otherwise there are coffee shops within walking distance and I would especially recommend Saint Franks Coffee.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, very good staff, rooms ok

Posted Oct 11, 2014
Pros: Location and very helpful and professional staff
Cons: Walls in hallways are dirty, very slow elevator, bad breakfast, crosaints not edible...
Location: Very close to the ocean and fisherman warf, excellent location, very good access to public transportation.
Horrible elevator and breakfast, excellent location and professional staff... ,good experience considering the price.
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB, Canada

15 minutes to the wharf area, close to many ameni.

Posted Oct 3, 2014
Would stay here again, comfortable and clean. The continental breakfast was very convenient.