Ratings based on 2,118 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom phoenix
Quick stay before the holidaysPosted Nov 25, 2014
We flew in right after our wedding and was happy to see a comfy bed after a long day! We received champagne and a lava cake with a note from the hotel! Lovely place to stay and we will be coming back to vist again!
for Everyoneby A verified travelerfrom Brisbane Ca.
An OK stay...Posted Nov 22, 2014
Pros: The hotel staff was very friendly. The shuttle was great and on time !!!
Cons: The carpet and the microwave were old. The parking overnight was free. There is a fee for airport parking.
Check in was fast and easy. they provided me with a shuttle schdule and a warm cookie :0) The bed was very comfortable. The service at the bar/ resturant was excellent.
for Everyoneby A verified travelerfrom Melbourne, FL
Welcomed like a friend!Posted Nov 20, 2014
Pros: Staff and room.
Cons: My Uber took me to wrong Doubletree first. The Expedia listing title could be more clear.
Location: Great for staying close to the airport for an early flight. You can take a cab/Uber to the BART station to get to the city.
It's nice to be greeted with a cookie at check in after a long trip:) The staff was very friendly. A front desk person was even nice enough to bend the rules to give me a bottle of water when I didn't have my wallet on me. It's the little things that make a stay more comfortable. The room was also very comfy. Thank you for a relaxing stay!
for Everyoneby A verified travelerfrom Fresno, Ca
Enjoyed this hotelPosted Nov 19, 2014
We typically book hotels in this area due to the prices compared to staying in the city. Only a 15 minute drive to SF. This hotel is clean, comfortable and good all around deal. Check in was quick and the young lady who helped me was very friendly and efficient. Our room was on the 7th floor with a nice view of the marina. There was work being done on the top floor above us but we were forewarned by the receptionist and it was not a problem. Room is equipped with a coffee maker and microwave. Also a roll of paper towels which is actually a nice touch. The only issue I had was the water pressure but I've noticed this at other hotels in the area so I can't fault the hotel. Also parking seems a bit limited although we did find what may have been the last spot upon returning Saturday night. One thing to mention, if you are coming from SF you actually have to pass the hotel southbound 101 and then take the 101 north to get to the exit.
for Business Travelersby A verified travelerfrom Atlanta
Very nice hotel, good stafPosted Nov 12, 2014
Pros: Very clean everywhere. Bell man Danny was very helpful.
Everything was as expected or better. The only area for improvement would be the bar service. The bar was not busy and the one bartender seemed to have a lot on his plate. My suggestion would be or him to look at each patron more often, then the patrons would not have to shout out to get his attention.
for Everyoneby A verified traveler
Posted Nov 10, 2014
Awesome place, clean, friendly, and affordable. A close drive to attractions.
for Familiesby A verified traveler
Away from the city...but close enoughPosted Nov 4, 2014
Location: Get on the 101 south and within 2-5 miles you find everything you need as far as restaurants, stores and even a shopping center.
Just a few minutes to the city. We were able to get away from the fast paced city and TRAFFIC. The views were beautiful. The room and facilities were clean, we also had a swim in the indoor pool, very clean. You can request a DVD and game console for in-room family fun. You will have to drive to find restaurants and stores, but only 2-5 miles south on the 101. Will definitely spend the night here again!
for Everyoneby A verified travelerfrom Ventura, CA
Posted Oct 31, 2014
Pros: Such a friendly staff!!!
It was a pleasant experience from the very beginning. Staff was so friendly and welcoming. Rooms were very comfortable and a perfect distance to everywhere we wanted to go in SF. Didn't have to deal with crazy traffic, which was definitely a plus!
by A verified traveler
Posted Oct 30, 2014
Cons: hotel restaurant service was horrible. Food might have been mediocre had it been prepared properly.
Close to SFO which is the only reason we chose this hotel.
by A verified travelerfrom p
Hard to get to coming from san josePosted Oct 22, 2014
Hotel stay started out ok but quickly turned into a nightmate some one from the hotel accused us of smoking which we did not and charged us extra will never stay here again