Ratings based on 1,981 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo, TX

Quality hotel with Quality service

Posted Jul 30, 2014
Room was clean and very comfortable. Bed was fantastic. Room had a good view of the bay and local marina. The only possible negative is that it is in the middle of a business area so you need transportation to go to shops, restaurants, and convenience stores. Nothing within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from sm

Noche hotel near to AirPort

Posted Jul 28, 2014
Celan, confortable and only 15 minuetes yo the fishersman a wharf. Staff excellent and Rooms so confortables...
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed our stay

Posted Jul 27, 2014
Pros: Good rooms, amenities and friendly staff.
We had 2 rooms as staying with family. Very nice rooms, amenities were good and hotel staff were very helpful. Will recommend to friends and family and will stay here again if we visit. The hotel shuttle was very useful made travelling to and from the airport very easy.
3 out of 5
by A verified traveler from SFO

Hope it was an isolated experience

Posted Jul 22, 2014
It looked like a nice hotel, the staff was pleasant, but a noisy frig and chattering doors kept me up all night. Good thing, since the 3:30 AM wakeup call I ordered never arrived. Might be an isolated incident. All I needed was a clean bed, some quiet and an early wake-up, I am not sure I would go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

One of the best hotels we've stayed in

Posted Jul 21, 2014
Pros: almost everything
Cons: complimentary breakfast would nice
Location: San Francisco
Great room and staff. It's one of those hotels where you'd rather stay and relax in the hotel than go out.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

BEST SF hotel!

Posted Jul 21, 2014
We had an amazing experience from the minute we checked in to the minute we checked out! Very friendly staff, exceptionally clean and quiet hotel, and fabulous food in the restaurant with first class service! I will stay here again and again! Don't hesitate to stay at this superior hotel!
2 out of 5
by A verified traveler

Posted Jul 21, 2014
Bad service, I hope that they give a chance to understand the resident issues
5 out of 5
Recommended
for Everyone
by A verified traveler from california

nice view of the bay and near a beach trail

Posted Jul 21, 2014
Pros: location and comfort
Cons: its a little expensive 110.00 with tax
Location: hotel shuttle a good perk
refrigerator and microwave in room as well as several pillows and super comfortable bed. free wi fi. hot tub and pool but pool is pretty small. quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant hote

Posted Jul 13, 2014
Nice hotel which is convenient to both the airport and making your way into San Francisco.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent choice for visit to San Francisco

Posted Jul 13, 2014
We stayed here two nights, selecting this as a location less expensive than the hotels in the city, and close to SFO. The room was pretty comfortable. The bathroom was a bit strange - toilet so close to sink and vanity that it was more crowded than it needed to be. Pool was cool in temp and only 3.5 ft deep or so, which disappointed our 10 yr old. The staff was great and very helpful with anything we asked about. More of a business hotel than a family hotel, but we still found it comfortable and well located. Getting to Chinatown and Fisherman's Wharf was easy!