Ratings based on 1,195 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SK, Canada

Very close to SFO airport with free hotel shuttle.

Posted Dec 11, 2014
Pros: Proximity to the airport; free shuttle; free wifi
Cons: We were completely satisfied with this hotel.
This hotel was perfect for our overnight stay. The front desk staff were very welcoming and efficient, and even presented us with their famous warm chocolate chip cookies. Our room was spacious and clean; beds were very comfortable; and the bathroom was nice and big. We appreciated the complimentary wifi and the availability of the very early morning free shuttle service to the airport. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2014
Very convenient for airport and BART train. On-time and comfortable shuttle.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the money

Posted Dec 6, 2014
Good stay except not hot water in last two mornings.
5 out of 5
Recommended
for Everyone
by A verified traveler

EXCELLENT

Posted Dec 5, 2014
Pros: COOKIES
Cons: HAVE A POOL
Location: GREAT
PERFECT. GREAT. EXCELLENT. WILL COME BACK. PERFECT. GREAT. EXCELLENT. WILL COME BACK. PERFECT. GREAT. EXCELLENT. WILL COME BACK. PERFECT. GREAT. EXCELLENT. WILL COME BACK.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel convenient for the airport with good shuttle

Posted Dec 3, 2014
Main issue wss that they didn't have a record of my reservation and weren't very helpful initially telling me I would just have to call Expedia myself and sort it out. Not helpful after a 10 hour flight. After that ok.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom LAS VEGAS

CLOSE TO THE AIRPORT.

Posted Dec 1, 2014
Pros: The hotel staff name Jennfer, very friendly and helpful.
Cons: pillow top mattress ansd better shower heads.
Location: shopping was nearby which was great
I have stayed at a few Doubletree Hotels, and this one is not real pleasing. The mattress was not comfortable at all which lead not a good night sleep. The A/C did not work properly
5 out of 5
Recommended
for Everyone
by A verified travelerfrom el salv

Cozy, great staff, relaxiong

Posted Dec 1, 2014
Arrived really tired and was welcome with a warm cookie and live jazz, very relaxing!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Monica

Comfortable and clean. Great staff and good food

Posted Nov 28, 2014
This is the second time we come back. The overall experience was great, but what makes us come back is the friendliness of the staff. Thank you Jenny, Jessica, Rusty and Jesus!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2014
Couldn't get into my room. Problems with keys. Everything was corrected and I received a free dinner for the inconvenience
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Etowah, TN

Posted Nov 26, 2014
Pros: Convience to airport.
For a shuttle that leaves every 15 mins. for the airport, it sure doesn't pickup every 15 minutes. Fire alarm went off at 3:45 am (for about 30 minutes) and disrupted our sleep. Front desk staff gave us incorrect information about getting to the Oakland Airport and we almost missed our flight and, therefore, didn't have a chance to get any breakfast before boarding a 5-hour flight to the east coast. Otherwise, everything was good.