Ratings based on 823 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby BullseyeBobby
One Night in SFOPosted Mar 5, 2014
Pros: Location and scenery nearby.
Cons: Free parking. I did not realize until I got there that there was a $22 per day charge. I just overlooked that information.
I have stayed at several hotels in that immediate vicinity and this one was the nicest.
for Everyoneby Ashley from Fl.
Very friendly staffPosted Feb 20, 2014
The staff was very warm and welcoming! Rusty the bartender derserves an A+ for his job! He makes the best mojitos and was Very entertaining!!
for Everyoneby A verified traveler from California
Everyone was very friendly!Posted Feb 18, 2014
Pros: One of the best hotel fitness centers I have seen! Definitely very useful.
Location: When I travel to the San Francisco area I always choose to stay by the airport because we love the views of the bay and enjoy the walking/running path
The staff was excellent from check-in to check-out. It was a very busy weekend and the hotel was full. The staff in the restaurant was excellent too! Every time we walked by something they were cheerful and all smiles! The room was very nice, clean and comfortable! Definitely worth the price! Oh, my son loved the cookies :)
by MC from CA
Best part are the free warm cookies at check in!Posted Feb 17, 2014
Pros- warm cookies, comfy bed, and clean bathroom. Cons- toilet flushed too slow, wet stain on the wall, dusty lamps, and our hotel key did not work right. We stood outside our door while the maid tried to get us in for almost 20 minutes.
for Everyoneby Mark from San Francisco
Airport HotelPosted Feb 16, 2014
Pros: Good for our one night stay when we arrived to San Francisco late at night.
Location: have no idea
Very nice hotel - Doubletree advertises their fresh warm cookies - however, there were none offered to us or even available.
for Everyoneby mike from chico
HousekeepingPosted Feb 10, 2014
Housekeeping knocked on our door at 10:30 pm and 11 pm to deliver another bed that we didn't ask for. We were asleep and got woken up twice when needed to be up in early am 5:30am. Not thrilled about poor comunication on hotel staff side.
for Everyoneby A verified traveler
a good hotel.Posted Feb 3, 2014
it is nice. not far away from the airport. drive quite easily, about 30 minutes to the downtown.
for Everyoneby A verified traveler
Posted Jan 30, 2014
for Everyoneby fred from boston
Problem solvedPosted Jan 20, 2014
Pros: First class in all respects
Cons: The receptionists failed to mention hotel amenities e.g. Happy hour, gym, pool,restaurant etc.
Location: Location was perfect and the "park and fly" price and arrangement gets my highest marks
There was initially a glitch over the price quoted by Expedia, but the issue was expeditiously resolved. My entire experience was one to "write home about". This was my first hotel reservation through Expedia - you've got my appreciation, future business, and as much positive publicity as I can send your way.
by A verified traveler
Fair but overpriced for what they offerPosted Jan 16, 2014
The hotel had multiple light fixtures that did not work. In addition it did not have sun shielding curtains that could close all the way to cover the window. The room itself was cleaned but those few things made such a difference in my comfort there.