Ratings based on 1,130 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by B from Iowa

Beautiful view of the water

Posted Apr 10, 2014
Pros: Friendly front desk people
Nice hotel... but why do they charge $21 dollars to park in the parking lot.
4 out of 5
Recommended
for Families
by A verified traveler from Chicago, IL

Reasonably priced hotel, not too far from San Fran

Posted Apr 8, 2014
Location: We rented a car from Advantage, which was significantly less expensive than other rental car companies. It's a 10-15 minute walk along waterfront.
We traveled with our three children ages 5-8. The hotel was perfect for our needs with the separate living area. We received one of the refurbished rooms, but it still felt dated. Pros: Beautiful walkway right outside the hotel on the waterfront. Kids loved running around outside and it was perfect for a morning jog. You could watch the airplanes landing from SFO across the bay. Free breakfast with various options. Indoor pool. Twenty minute drive to San Francisco. Free airport shuttle to hotel. Cons: The (small) hotel pool seemed close to capacity most evenings. The kids didn't seem to mind, though. I do not recommend the on-site restaurant. Service took forever. If you come in late on a flight from SFO, just grab a quick bite at the airport. If you are traveling with kids, they'll love the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Family San Francisco Trip

Posted Apr 5, 2014
It's a nice close to airport. It took about 20 minutes to get to piers. Hotel caters a little more toward business travel rather than family. Breakfast is good.
4 out of 5
Recommended
for Everyone
by Dave from Yokohama, Japan

Great Breakfast!

Posted Apr 4, 2014
Pros: Breakfast, Happy Hour, Airport Shuttle Bus
Cons: Rooms should have a safe.
Location: The food at Kincaid Restaurant near the hotel is excellent.
You might want to wait a few months (from end of March 2014) until the hotel completes its renovation work. The hotel is dusty from the renovation work, and you have to share the elevators with the construction workers. Breakfast was great, and I appreciated the front staff giving me a free Internet code! The free drinks at night were also great. We had a nice lunch in the same hotel restaurant. I look forward to staying in the hotel again after it completes its renovations.
1 out of 5
by A verified traveler

Unacceptable

Posted Mar 25, 2014
Door to room would not lock. Because of this we were late for my daughters wedding rehearsal. Party in next room. Called front desk At 12:30 am and again at 1:00. They did not resolve problem. Terrible night!!!!! The breakfast was lousy!! Did not eat there on the second day.
3 out of 5
by Norfolk47 from Boston

Close to Airport. Stuck in the '70s.

Posted Mar 20, 2014
We have stayed at a lot of airport hotels and recognize quality often lags convenience. Even with that expectation, we found our stay underwhelming if not disappointing. Upon arrival, we requested, and management accomodated, a change of rooms because the HVAC fan was both noisy and dirty. The second room was better, although we found out the AC was seasonally shut down. As the weather was warm, the room was uncomfortably hot. Opening the sliding doors gave us a breeze but also a blast of airport noise. There were only limited elevators in service and no internal stairs, so lobby access was time consuming. All that, plus a $300+ rate, delivered disappointment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 18, 2014
Location: Only thing is that it is quite a ways from the tourist attractions; Golden Gate Bridge, Fisherman's Wharf, Pier 39 so pickup for tours that we had boo
For some reason we were put in a 'handicapped' room when neither of us have disabilities. We made it work. Other than that the room was comfy. Staff friendly and helpful. Convenient and dependable airport shuttle. Breakfast was awesome!! Overall thought it was Great!
5 out of 5
Recommended
for Everyone
by sergio from San Diego

Just like family!

Posted Mar 4, 2014
Pros: The staff.
Cons: Nothing.
Location: The only place that was near the hotel was a diner.
This is the second time I have stayed at the Embassy. Everybody is so nice. I want to say that Sean from the reception area was so helpfull. he remembered our family from the last time we stayed there. I also want to thank Liliana from banquet and their rest of the staff. They really know how to treat their customers. because of the friendly staff, I will continue to stay at the Embassy. I will recommend all my friends and family. Thank you Embassy Suites!
4 out of 5
Recommended
for Everyone
by Krystayle from Fresno,ca

Loved seeing the airplanes fly in.

Posted Feb 26, 2014
Came with my family. We all really enjoyed ourselves here. The place is huge and the elevators are awesome. Just wish our balcony to see the ocean was bigger than it really is. But overall great time and experience. :-)
4 out of 5
Recommended
for Everyone
by A verified traveler

Great amenities

Posted Feb 20, 2014
Can't beat breakfast and the managers reception save a lot of money by having a light lunch with the food