Ratings based on 1,497 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great but

Posted Jan 19, 2015
Pros: Airport shuttle and trolley to town
Cons: Communicate when a person books a room when pool is not open
Location: Burlingame shopping and dinner on trolley
Wonderful place to stay but was VERY disappointed that we were not notified that tha pool and jacuzzi would be closed for our 2 night stay. Everyone was friendly great place, breakfast amazing!
2 out of 5
by A verified traveler

No heating

Posted Jan 13, 2015
Apparently they do not activate heating nor A/C when outside temperature is between 55 and 65 Farenheit. Temperature in the room was 62 degrees in the morning. Unacceptable.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK for transit

Posted Jan 13, 2015
Hotel is in a beautiful location on the bay. Facility is clean, with a good complimentary breakfast. Restaurant staff were excellent. Front desk staff most accommodating. Rooms were smaller than Embassy Suites in LA and despite the renovation the LA rooms seemed better. Overall tough to beat!.
5 out of 5
Recommended
for Families
by A verified travelerfrom Sacramento, Ca

Enjoyed our stay

Posted Jan 12, 2015
Location: We were out late sightseeing one night and were starving. We ended up eating at a restaurant nearby, called American Grill. Tasty food, good service
Good location. Had a corner room with view of the airport. Enjoyed walking outside and watched the planes land and take off. The hotel was redone since the last time we stayed so the dining area had more space and organization and the room was very quiet and comfortable for 2 adults 4 kids. We appreciated the Manager's welcome cocktails in the evening and the made to order breakfast was delicious! The staff was very friendly and accommodated all our needs. Thanks Embassy Suites! Will definitely stay there again :-)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom v

Beautiful view, nice staff, good food and location

Posted Jan 10, 2015
Thoroughly enjoyed my stay and I will definitely stay at an embassy suites again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

absolutely met all expectations for the price I ha

Posted Jan 10, 2015
Pros: well done
Cons: its fine
Location: great for an airport stay
very happy and I stayed there again all was well I had a comfortable evening
5 out of 5
Recommended
for Everyone
by A verified travelerfrom crofton md

Very nice hotel

Posted Jan 6, 2015
I like this hotel then other feel like own home and good atmosphere. Very clean and excellent rate also nice customer care.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant stay

Posted Jan 5, 2015
Checked in late but their gift shop was still open so I was able to buy my teens swim trunks and goggles so they can enjoy the indoor pool. The rooms were very clean with comfy beds. We asked for extra towels and toiletries and they were delivered to our door within 15 minutes. We ordered room service after the boys were done swimming and the food was excellent. The fries were even still hot and crispy. Morning breakfast was nice and staff was friendly. We would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Elk Grove, Ca

Unbeatable

Posted Jan 4, 2015
Friendly staff, clean comfortable rooms, gorgeous views, family friendly, nice pool, happy hour, breakfast buffet... Just a great experience. For a family of four if you add in the Happy hour (a couple glasses of wine each and a cold of sodas for the kids) and the very nice breakfast buffet (omelet station, pancakes, potatoes, fresh fruit, coffee, muffins, breads, cereals, bagels... And so much more, made to order) that's easily a $80 savings, which brings your suite cost to what? Excellent deal, we will be back. SF is literally 20 minutes away.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom parlier ca

nice hotel:) would stay again

Posted Dec 30, 2014
Pros: CLEAN!!!!
the young lady who checked me in was awesome!!! i wish i could remember her name She made my stay awesome