Ratings based on 1,744 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location

Posted Aug 22, 2014
Pros: Staff.
A half block from Powell St., convenient to the city center. The neighborhood is funky, with a range of cuisines at moderate prices.
2 out of 5
by A verified traveler

Close to downtown might be the only thing

Posted Aug 19, 2014
When I entered the room, the room smelled weird never went away. Towels smelled and felt it's little discussing. All the noises kept me awake and couldn't sleep well. With the much to pay, not enough amenities and service. But I guess for some people its location would pay off of all.
3 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Good basic hotel close to city centre

Posted Aug 12, 2014
Some staff were a bit off-hand, breakfast was minimal, and hence my somewhat lukewarm response. But it provided a convenient place to stay and that is what we were looking for.
3 out of 5
by A verified traveler

Average facility - good location in urban center

Posted Aug 8, 2014
Pros: Location and staff was very courteous and professional
Cons: Offer some sort of breakfast or at least coffee and muffins
Small rooms with little to no closet space and small bathroom; no complimentary breakfast; very expensive for the quality of room and overall accomodations
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Friendly staff.

Posted Aug 4, 2014
We had a pet friendly room. So we probably didn't end up in the best they had to offer. But the staff was very friendly and the room was clean.
1 out of 5
by A verified traveler

Posted Aug 3, 2014
Nice lobby but the room was a shock. Dirty, holes in the wall, the shower was only about 7 sf small. Way to expensive for what it is.
3 out of 5
Recommended
for Everyone
by A verified traveler

An OK hotel if you have to be in this part of town

Posted Jul 25, 2014
Pros: Uncle Vito's Italian restaurant half a block up the street. Great food, good wine, great prices. It's busy every night and you may have to line up.
Cons: the elevator
If you have to be in this part of San Fran, this hotel is ok. I was there for 6 nights because my usual hotel in the Cultural District was full. It's a busy area and if you're driving, it's tough getting in and out, especially with all the road works going on around Stockton and Market Streets. there's self parking at 750 Bush, half a block up the street. The hotel guest parking rate is $32 a night. The hotel restaurant was being renovated so it was closed other than for a very feeble breakfast offering of toast, coffee, cereal. You're better off crossing the street to the café on the corner. Rooms are older and quite small but adequate if you're out most of the day. The elevator (there's only one) is slow so you may want to use the stairs. The wine hour (5pm-6pm each evening) was enjoyable and a good opportunity to meet some interesting people.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great San Francisco location

Posted Jul 24, 2014
Great stay. Very convinient. Staff was very helpful. Room was bigger than I expected.
4 out of 5
Recommended
for Everyone
by A verified traveler from NorCal

One night well worth the expense.

Posted Jul 20, 2014
Very clean. Needs closer parking facilities. Very good room.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Close to Union Square

Posted Jul 14, 2014
Pros: Friendly, clean and well situated
Cons: Nothing it was great
Location: Great location handy to everything. Good shopping, close to hop on hop off bus which takes you to see all the tourist destinations
Loved staying at this hotel, it was close to Union Square and easy to get to public transport. The staff were amazing, couldn't do enough for us. Loved the happy hour, so friendly and the staff seemed genuinely interested in everyone. Good fitness room, clean rooms with everything you need and nice and quiet.