Ratings based on 1,756 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Union Square

Posted Sep 8, 2014
Nice hotel, close to trams, China Town and Union Square. The staff were very helpful and our room was kept very clean. Even received a bottle of free wine. The reception area is nice and welcoming. The only downside would be to update the decor of the rooms. Apart from that good hotel to use as a sightseeing base.
1 out of 5
by A verified traveler

Posted Sep 6, 2014
Socks completely sucks hotel staff is very rude not helpful rooms are very old and stinky is a lot of germs and a lot of stuff everywhere
5 out of 5
Recommended
for Everyone
by A verified traveler from Chino

Very nice reasonable stay

Posted Sep 5, 2014
Location: Everything close and most walking distance
Price was right and staff and hotel right in San Francisco giving you the experience of the city with a friendly atmosphere and fun so what are waiting for come and have some fun.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, at a great location

Posted Sep 3, 2014
Close to just about everything that you can see in San Francisco.. The staff is very welcoming and nice the room was clean and beautiful. We loved it!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location

Posted Aug 22, 2014
Pros: Staff.
A half block from Powell St., convenient to the city center. The neighborhood is funky, with a range of cuisines at moderate prices.
2 out of 5
by A verified traveler

Close to downtown might be the only thing

Posted Aug 19, 2014
When I entered the room, the room smelled weird never went away. Towels smelled and felt it's little discussing. All the noises kept me awake and couldn't sleep well. With the much to pay, not enough amenities and service. But I guess for some people its location would pay off of all.
3 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Good basic hotel close to city centre

Posted Aug 12, 2014
Some staff were a bit off-hand, breakfast was minimal, and hence my somewhat lukewarm response. But it provided a convenient place to stay and that is what we were looking for.
3 out of 5
by A verified traveler

Average facility - good location in urban center

Posted Aug 8, 2014
Pros: Location and staff was very courteous and professional
Cons: Offer some sort of breakfast or at least coffee and muffins
Small rooms with little to no closet space and small bathroom; no complimentary breakfast; very expensive for the quality of room and overall accomodations
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Friendly staff.

Posted Aug 4, 2014
We had a pet friendly room. So we probably didn't end up in the best they had to offer. But the staff was very friendly and the room was clean.
1 out of 5
by A verified traveler

Posted Aug 3, 2014
Nice lobby but the room was a shock. Dirty, holes in the wall, the shower was only about 7 sf small. Way to expensive for what it is.