Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Perfect Location

Posted Sep 1, 2014
Like everything location, cleanliness, excellent free breakfast, and friendly staff. The only negative is the mattress in our room is very soft.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2014
It was good and much better than I expected, but we need a car to get there or take a cab from wherever we are or San Calros Caltrain station. I made a reservation believing that it was at SFO and right next to Marriot in Burlingame location that area I stay often. It turned out to be in San Calros. If you do not have any issue on the transportation to get there, it is good but also there is only one restaurant next to is which is a steak house and Burger King. Nothing else is around there as it is right next to the local airport. Room was as nice as regular Marriot and very clean, plus it came with breakfast that had a lot considering many of the hostels do not have any like that or very limited food. Stuff at the front desk for chcecking in was a lady and I had no idea why she was working there as no impression of wanting to help the guests. Next day over the phone as well as in person, a male front desk person was very helpful. Over all except the transportation, it was good but there were many families with children and adult families who were so very loud at 2 am walking the hallway without considering people in each room are in sleep. I learned how to choose the hotels considering what kind of guests each hotel attracts, so that I feel more comfortable staying in the kind of hotels that I feel comfortable. Obviously I prefer the hotels that quiet and considerate guests who choose to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Coast of California

Friendly and clean

Posted Aug 10, 2014
Pros: friendly staff
Location: easy drive into downtown S.F. to avoid the cost of staying downtown
Greeted by a very friendly staff, room was clean, coffee was good--recommend!
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Great pool!

Posted Jul 29, 2014
Nice, clean hotel with a nice heated outdoor pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it

Posted Jul 15, 2014
Super clean hotel, awesome staff. Breakfast was good. Plenty of parking and not a far drive to SF.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Great location. Close to San Fran and San Jose

Posted Jun 27, 2014
Great location and very helpful staff! We had great day trips to San Fran, San Jose and Oakland.
5 out of 5
Recommended
for Everyone
by Cina from Penryn CA

Cleanest hotel we've stayed at in awhile.

Posted Jun 24, 2014
The room was very clean comfortable and worth the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would stay here again

Posted Jun 8, 2014
Pros: I liked everything about this hotel. The rooms were very clean and comfy. Excellent breakfast. Friendly staff.
Cons: Double sinks in the bathroom would be a plus, along with maybe different shower heads with a little better pressure.
Location: Downtown Redwood City has live bands Friday night. Downtown San Carlos on Laurel has lots of quaint cafe's and coffee houses. SF is close too.
Excellent hotel, very clean, friendly staff. Although we did not use the pool, it looked very clean and others seemed to be enjoying it. Although you are right next to a small airport and freeway, I could not hear any of the noise. We stayed in room 242, which was an excellent wing...no noise, little traffic. I would suggest asking for a room away from the lobby as breakfast could get a little loud and I imagine could be disruptive.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 7, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 22, 2014 on Hotels.com