Ratings based on 962 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield, CA

Excellent

Posted Jun 11, 2015
The room was very clean, new and great appearance. The beds were very comfortable. My wife does not remember such a good nights sleep in a hotel for a long time. Thank you so much Four Points Sheraton. Ps. If all of your hotels are like this you have a winner
3 out of 5
Recommended
for Everyone
by A verified traveler from santa clara, CA

Staff were excellent

Posted Jun 7, 2015
Staff were excellent and enthusiasm, bed clean and comfortable, room spacious, the thing i don't like is bathroom, small and not functional, over all is ok for the person who need to catch early flight.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs, CO

Nice and affordable

Posted Jun 1, 2015
Pros: How clean it was!
Cons: Theres nothing you can do about location... But it would've been nicer to be closer to main attractions.
Location was not the best. We were about 20-30 min from Golden Gate Park, which is where we were for the most part. But the cleanliness and comfort of the hotel made our overall stay great. Our room was very quiet and clean. Bed was extremely comfortable. There is a low parking charge and we were able to find a space in the garage even after coming back late at night. The rate was probably the best in all of San Francisco so we would stay again if needed to.
4 out of 5
Recommended
for Everyone
by A verified traveler from San francisco,ca

Amazing staff!

Posted May 27, 2015
Pros: staff, rooms are clean and comfortanble
Staff was wonderful!!! Extremely helpful, very nice, and accommodating
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to the airport

Posted May 19, 2015
The hotel was in a great location for my recent trip. Close to the airport and the main hubs for transportation to both the city and silicon valley.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA , CA

Nice hotel friendly staff

Posted May 18, 2015
Overall good experience hotel is close to all the places we needed to go.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Good hotel close to airport

Posted Apr 28, 2015
Pros: Location very close to airport.
Location: Right by airport with the a gas station next door.
Booked the hotel for the location since I was flying home early the next morning. Hotel is off the highway with a gas station right next door. Room was nice. Staff was friendly.
1 out of 5
by A verified traveler from Central Coast of California

NO WAKEUP CALL, traffic, loud neighbors

Posted Apr 13, 2015
Pros: Standard amenities.
Cons: Soundproof rooms, cafe service, get rid of flashing green light.
Location: In light industrial area near freeway.
We asked for a quiet room but had loud freeway and airplane noise. The room was hot but the air conditioner was loud. Thin walls with partying neighbors next door (hotel staff finally asked them to be quiet). There was a flashing green light that couldn't be turned off. We asked for a 5:00 a.m. wakeup call for an early flight, and they never called! Went for breakfast in their cafe, and no one came out of the kitchen to take my order or anything for ten minutes, so I left. Would never stay at one of these hotels again.
2 out of 5
by A verified traveler from Seattle

Posted Apr 12, 2015
Room had a musty smell. Poor lighting. Bad food at restaurant. Great staff though. Very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from honolulu, hawaii

Very nice

Posted Apr 12, 2015
Enjoyed this hotel very much. Check in and check out was extremely fast. Hotel ambience was extremely beautiful. Front desk staff was pleasant, extremely great service. Close to airport.