Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.8 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Hawaii

Nice hotel close to SFO

Posted Aug 1, 2015
Pros: Clean, nice room. Big comfortable bed with refrigerator and microwave in room. Very close to the airport. Free shuttle to SFO.
Location: There were restaurants and stores within walking distance. Nice neighborhood.
I needed a room near SFO and this hotel met that need.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2015
We called the hotel when we arrived at the airport at 11:35, as instructed, to request the shuttle. The night clerk did not arrange for the shuttle so we called a couple more times. Once she was apparently awakened after it rang several times. Finally, the shuttle came at 12:30!!! When we arrived at the hotel, she was asleep behind the desk, seemed confused, and took a long time to check us in. The morning clerk was great.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room température not good

Posted Jul 22, 2015
Air conditionning si awful (confusion ans not working)
4 out of 5
Recommended
for Everyone
by A verified traveler from south of korea

깨끗하고 바트에서 가까움

Posted Jul 20, 2015
Pros: 방에 전자렌지 및 커피포트가 있어서 좋음.
Cons: 호텔앞에 버스가 다니던데, 어디서 어떻게 움직이는지도 같이 기재해주면 좋을 듯함
Location: 바트와 가까워 파월st 및 롬바드가, 페리빌딩 등등 여러 곳을 다니기 편함
공항에서 산부르노까지 바트로 연결됨. 바트에서 내려서 걸어서 10분이면 숙소로 갈 수 있음. 침실 상태가 깨끗하고 무엇보다 방에 전자렌지 및 커피포트가 있어서 좋음. 호텔이 청결함. 직원 친절함.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montréal Canada

Confortable, près de l'aéroport

Posted Jul 14, 2015
Pros: Confort
Location: Près de l'aéroport
Bonne qualité, lit très confortable, près de l'aéroport.
3 out of 5
Recommended
for Everyone
by A verified traveler

Airport convenience

Posted Jul 11, 2015
Very convenient location to airport. Courteous staff. Quiet.
1 out of 5
by A verified traveler

never again

Posted Jun 5, 2015
Pros: not much
Cons: too long to list
king suite, 130 bucks a night. internet speed 1gbs!!!!!! i ran the speed test 3 times, every time 1gb per sec. this is a big city San Fran. the town i live in is 100K and we get 60gbs. so i went to call the front desk and NO PHONE!. so i went down to the front desk and told the girl about my problems. she asks did i see that the phone was plugged in? as if after running 3 internet speed tests, i would not check and see first if it was plugged in! then she tells me that she has no control over internet speed. she offered me a different room and i took it as the internet speed was better at 4gbs and the phone worked. i can honestly say, NEVER AGAIN will i stay at this hotel. and never would i recommend to a friend or acquaintance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Beyond expectations

Posted Jun 3, 2015
Pros: Room size, price
Location: Wasn't expecting much but there's enough to keep you occupied, shopping centre nearby as well as plenty of places to eat.
We chose this hotel because we needed somewhere cheap to stay to wind down before flying home. Due to the price we weren't expecting much but were pleasantly surprised. The staff were excellent and the room was HUGE. Very happy!
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Wyoming

Quick access to the airport.

Posted May 25, 2015
Pros: Proximity to the airport, and having an airport shuttle.
Cons: The bathroom vent fan sounded like a race car engine, it was quite loud, and the paint was chipping and peeling in many places.
Location: The airport and rental car returns.
Room was decent, starting to show its age with cracking paint in places. The earliest shuttle was at 4:10 am and ended up showing up at the hotel around 4:30 on a Sunday morning. It didn't cause any trouble making my 6 am flight, however, I didn't have to check a bag or check-in. The bag check line at the Delta counter was pretty long. I wasn't there for more than 8 hours so I didn't use the fridge, microwave, TV or internet.
2 out of 5
by A verified traveler

Disappointing Hotel

Posted May 21, 2015
Pros: The room was spacious but old.
Cons: When you advertise parking, especially in the Bay area you should have ample to accomodate your guests.
Location: There are plenty of things to do near by. We were visiting family near by.
We arrived about 8:30 PM and found that there were no parking spaces in lighted areas for the hotel. The woman at the front desk was less than helpful. I definitely would NOT stay at this hotel again!