Ratings based on 1,579 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
70% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 15, 2014
My stay was pleasant but there were a few draw backs. The balcony was being "renovated" so I could not use it. The hallways smelled like cigarette and weed. All of this was tolerate as I just needed a quiet place to sleep for two night on the peninsula for an affordable price.
Comment from Hotel Management
Dec 17, 2014 by Business Manager, Hotel Management
Thank you for taking the time to do the review. We are in the process of making the hotel a " Non Smoking Hotel" with the renovation. We appreciate your comments. Regards, Management.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LOS ANGELES CA

Posted Dec 12, 2014
Pros: EXCELLENT STAFF AT THE CHECK IN DESK , SANDRA TOOK CARE OF OUR NEEDS.
Cons: BATHROOM COUNTERSHOULD BE CLEANED MORE THROUGHLY
AFTER DRIVING FOR OVER 360 MILES UNDER A MISERABLE WEATHER, RAIN, FOG, HEAVY TRAFFIC, IT WAS NICE TO FIND A FRIENDLY FACE AT THE CHECK IN DESK.
Comment from Hotel Management
Dec 16, 2014 by Business Manager, Hotel Management
Thank you for your comments and highly appreciate you taking the time. We will share the comments with the staff. Thank you again. Management.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

Need update

Posted Dec 12, 2014
Good service. Rooms are large with balcony . Very convent located. Off the 101 S. No freeway noise. Very helpful front desk.
Comment from Hotel Management
Dec 16, 2014 by Business Manager, Hotel Management
Thank you for your comments. We highly appreciate you taking the time to do the review. We will share the comments with the staff. Thank you again. Management.
Comment from Hotel Management
Dec 16, 2014 by Business Manager, Hotel Management
Thank you for the comment. We appreciate you taking the time. Hope to see you here soon. Regards, Management.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom roma - italia

great staff!

Posted Dec 11, 2014
Pros: staff, room, breakfast
Cons: nothing
Location: good location near the downtown
wonderful experience in redwood city, nice and professional staff, room big and clean! all perfect!
Comment from Hotel Management
Dec 11, 2014 by Business Manager, Hotel Management
Thank you for your comments. The staff was thrilled to here them. We hope to see you here soon. Thank you again. Management.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sd

Great hotel

Posted Dec 8, 2014
Staff was fantastic. Let us check in early, told us about places to go in San Francisco and even upgraded our room for free!
Comment from Hotel Management
Dec 9, 2014 by Business Manager, Hotel Management
Thank you for the review. We highly appreciate your rating which we will be sharing with the staff. Hope to see you here soon. Management.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Joaquin valley

Posted Dec 8, 2014
Pros: Convenience with the wheelchair
Cons: Maid service
Location: We were there for the medical aspect, so we didn't look for things to do.
Ice machine was broke. delay in getting into our room
Comment from Hotel Management
Dec 9, 2014 by Business Manager, Hotel Management
Thank you for your review. We appreciate the time. Hope we see you here soon. Management.
4 out of 5
Recommended
for Families
by A verified travelerfrom Bay Area

Good location for my visit

Posted Dec 8, 2014
Pros: Convenient location, reasonable price
Cons: better quality towels, clock in the room
Location: Nice Peruvian restaurant about six blocks away
Easy check in I was only there overnight so have not much more to add
Comment from Hotel Management
Dec 9, 2014 by Business Manager, Hotel Management
Thank you for taking the time to do the review. We hope to see you here soon. Management.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

The room was pretty good for the price I paid for.

Posted Dec 5, 2014
It was right next to the freeway. Very convenient to get to. The room was pretty big and clean. Bed was comfortable. Air conditioner worked very well. Microwave and complimentary coffee available at the reception room near front desk. Great price for a room like this. Will come and stay here again in the future.
Comment from Hotel Management
Dec 8, 2014 by Business Manager, Hotel Management
Thank you for taking the time to do the review. We appreciate your comments and the rating. Wish to see you all soon. Regards, Management.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Clean room , clean bathroom, a few good channels, pool not working, really bad wi-fi for just 1 device so they pressure u to pay wi-fi $5.99 daily...its a hotel just to sleep n go
Comment from Hotel Management
Dec 4, 2014 by Business Manager, Hotel Management
Thank you for taking the time to write the review. Wi-Fi is free to all the guests. Our system is new and the guests enjoy the free internet. If you need to download or stream , much faster internet is available at $5.95 per day. We hope to see you here soon again. Management.
3 out of 5
Recommended
for Everyone
by A verified traveler

Internet muito ruim...

Posted Dec 2, 2014
Pros: Limpo e agradável. A faxineira merece meus parabéns.
Cons: A internet do hotel e o atendimento com relação a esse assunto.
Location: É próximo a pontos de ônibus e estação de trem. Com trem se vai onde quer nessa região.
Hotel tem uma conexão com a internet péssima, ao solicitar um upgrade o mesmo não foi realizado. Ao reclamar do upgrade o que o hotel fez foi dar o telefone da empresa que disponibiliza a internet no hotel, ou seja, me deixou na mão.
Comment from Hotel Management
Dec 4, 2014 by Business Manager, Hotel Management
Dear Guest, Thank you for the review. Sorry the Internet WiFi did not work well for you. We do have a brand new system with an extremely hi speed internet now. Hope you visit us soon to see the difference. Thank you. Management.