Ratings based on 1,403 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
70% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Under construction

Posted Oct 20, 2014
Pool was closed as they were doing construction. One hallway smelled like cheese. Friendly staff. Room was huge, bed coverings old but clean, room smelled a bit musty.
3 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Oct 18, 2014
No fridge or microwave or coffee machine be prepared to buy everything before going back to hotel hotel staff disrespectful against other cultures by making fun of they can't speak English...
2 out of 5
by A verified traveler

Posted Oct 14, 2014
The interior of the bathroom was falling apart and there was no microwave or refrigerator provided. The pool was closed and the blanket did not look fresh.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle upon Tyne, UK

Nice hotel but in the wrong place.

Posted Oct 14, 2014
Pros: Pleasant stasff, comfortable room
Cons: Some (even minimum) food provision on site.
Location: NOT convenient for the Airport. Nothing o do around it.
This hotel is pleasant but you should note that it is "limited service" - there is no food on site and you have to order it in. A minimum $15 order is required plus tip. The hotel is NOT anywhere near San Francisco airport - the return taxi fares were over $100. It should not, therefore, be advertised as convenient for the airport - it is 10-15 miles away.
2 out of 5
by A verified traveler

Good location-dirty rooms.

Posted Oct 14, 2014
Pros: it was easy on and off the freeway
Cons: cleanliness
The room was dirty: the bed spread had stains and so did the couch and it was very worn on the arms. There was a roach in the shower. The pool was closed due to some construction and the sliding door was not supposed to be able to open, yet the chain easily was taken off and the door slid open. The smell of the whole place was very stale and unclean as well.
1 out of 5
by A verified traveler from Los Angeles

Incredibly depressing

Posted Oct 13, 2014
Less than helpful staff - they claim it's perfectly safe, yet property is fenced in weird way like it's not safe. The room is sparse and dark - one lamp, very little furniture. I dreaded returning there at night - so depressing! No toilet paper or Kleenex (they never replaced from previous guest) dirty stained carpet. Room stank. Definitely less than 1 star! Kind of place you sleep with light on and put stuff in front of door at night. Rooms have little patios but you're not allowed to go out in them. They took $100/night deposit for incidentals but desk clerk told me they're afraid of people stealing their TVs. (Which are crappy little ones anyway with very few channels). Weird guys hanging around smoking. Way overpriced at $100/night!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Acceptable accommodation for the price

Posted Oct 8, 2014
Pros: The price.
Cons: Better parking area and add a little bit landscaping
Location: The hotel location is a bit isolated and took a little bit work to find restaurants and shopping areas nearby.
This hotel is currently undergoing some renovation work on the room balconies which are closed to the guests. It can use some better signage and map to direct the guests to their rooms since it has three long wings around the outdoor pool in the outdoor pool in the center. The first room we entered had musty and cigarette smells and we asked for another room which was better. Then I found the hair dryer missing and had to ask the front desk clerk for replacement. Both times the staff was fairly cooperative.
2 out of 5
Recommended
for Everyone
by A verified traveler from Northern California

You get what you pay for!

Posted Oct 6, 2014
Hotel has limited amenities: no iron/ board, no microwave, no fridge, and only two pillows on a queen size bed! We had three extra guests ( roaches ). Next time I am going to pay little more for a nicer hotel. Thanks for reading...
1 out of 5
by A verified traveler from California

Would not recommend hotel. Not suitable for kids

Posted Oct 6, 2014
Pros: free shuttle bus, free wifi
Cons: tv signal and the overall cleanliness of the room. There was a smell of smoke from the room
Location: close to airport, didnt try anything else
Stains on carpets, screws sticking out of wall, old dirty dingy room, tv reception poor, lots of shouting outside room all night, glad my family were not with me Room smelled of smoke, glad i was only there for a few hours
3 out of 5
by A verified traveler

Posted Oct 6, 2014
The hotel is a bit old. No elevators. But it's cheap.