Ratings based on 1,799 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
72% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from ca

Posted Jul 28, 2015
It was ok could have been better. The beds are very uncomfortable and the service was not the best.
3 out of 5
by A verified traveler

Smelled

Posted Jul 26, 2015
Easy friendly people just environment less then pleasent
Comment from Hotel Management
Jul 28, 2015 by Manager, Hotel Management
Thank you for the review. We are sorry to understand that you found the area less than expected. We will share your thoughts with the staff. We hope to see you here again. Management.
Comment from Hotel Management
Jul 28, 2015 by Manager, Hotel Management
Thank you for the review. We are sorry to understand that you found the area less than expected. We will share your thoughts with the staff. We hope to see you here again. Management.
2 out of 5
by A verified traveler from Redwood City Ca

Dirty and smelly

Posted Jul 22, 2015
Walked into the room first assigned to us and it wasnt touched from the previous guest that had been there. Dirty. Went to reception desk complained, she called house keeping to ask why and continues a conversation asking her to stay extra hours to clean as many rooms possible. She told her just straighten out the room and fix the beds then you can leave. Eeww that's how they clean after each guest. After her phone call she gave me keys to another room. Walked in and smelled like smoke, called to complain so they wouldn't try and charge me since it's a smoke free room. Don't think I'm going back.
Comment from Hotel Management
Jul 28, 2015 by Manager, Hotel Management
Thank you for the review. We are sorry to see that you found the rooms not cleaned as expected. We will share your thoughts with the staff for corrective actions. We appreciate your comments. Management.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Nite Inn

Posted Jul 20, 2015
Pros: Location.
Cons: Sound Proofing.
Location: North is San Francisco and south is San Jose. Tons to do 20 miles either way.
Clean older hotel good location. our room was next to outside door and everyone in or out it would bang. Also walls paper thin sound barrier non existent. Nice pool and Ihop restaurant on property. Right on 101 freeway and few blocks from El Camino Real.
Comment from Hotel Management
Jul 22, 2015 by Manager, Hotel Management
Thank you for the review. We appreciate your comments. Our guests find the rooms on the Courtyard side much quieter. Please request one of those rooms on your next visit. Management.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff but struggling

Posted Jul 19, 2015
Overall I had a pleasant 2 weeks stay in this location, even though there was a fire false alarm in the middle of the night once and the lovely couple that seems to be managing it totally got owned by their room reservation computer system. They really struggled but made up with extra effort and friendliness.
Comment from Hotel Management
Jul 22, 2015 by Manager, Hotel Management
Thank you for the review and the comments. Fire alarm was an isolated incident and has been taken care of. We are glad that you liked the service you received. Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Close to downtown

Posted Jul 17, 2015
Was able to to an early check-in, something a lot of "higher class" hotels won't let you do. The front desk staff were very helpful and pleasant. She explained all about the hotel, and that there was an iHop next door that was open 24 hours. The room was about what one would expect, except it was much larger and didn't feel cramped at all. It was clean and neat. Shower had good flow and plenty of stable hot water. Elongated toilet - good for the guys. The bed was comfortable - I slept well, but my wife mentioned about some noises, including the freeway, which is behind the premises. All in all, I can recommend this facility to my friends, and I would stay there again.
Comment from Hotel Management
Jul 21, 2015 by Manager., Hotel Management
Thank you very much for taking the time to do the review. We appreciate all your comments and compliments. They will be shared with the staff. We are very happy to see that you had a nice stay with us. It is our goal to make every guest happy at the hotel. Hope to see you here soon. Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Good enough

Posted Jul 16, 2015
Clean and comfortable but run down. Staff goes out of their way to accommodate. Natal arranged a taxi to and from my excursion, printed a map and provided contact info for the taxi company. The bed was comfortable but bring your own pillows. And moisturizer!
Comment from Hotel Management
Jul 17, 2015 by Manager, Hotel Management
Thank you for the review. Appreciate your compliments on the staff. We will share that with them. We will be doing a renovation soon. Management.
2 out of 5
by A verified traveler

Very noise and too close to route 101

Posted Jul 14, 2015
We asked for a room that was relatively quite but was assigned to a room very close to route 101. It is very noisy and could not even fall into sleep. It feels that auto are running over your bed.
Comment from Hotel Management
Jul 16, 2015 by Manager, Hotel Management
Thank you for the review. We are sorry to see that you were disturbed by the freeway noise. Unfortunately, we are unable to guarantee quieter rooms as they are limited. We apologize for the inconvenience Management.
3 out of 5
by A verified traveler from New Jersey

The price was right

Posted Jul 12, 2015
Pros: Close to highway. Price was reasonable. Staff was friendly. Room was fairly clean.
Location: IHOP was next door. Close to major highway.
The hotel was selected based upon price. I did not realize how expensive rooms were in this area. Stayed for one night. It was OK. Close to highway with sound deadening wall view from patio. Room was clean enough for me.
Comment from Hotel Management
Jul 14, 2015 by Manager, Hotel Management
Thank you for the review. We are glad that you enjoyed the stay. We do have much quieter rooms on the Courtyard side. Please request one of those rooms on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Near Everything

Posted Jul 9, 2015
Pros: Easy Access from highway and Great Location. Bed wasn't too bad.
Cons: A fridge would be nice. I had to get a water cooler for my water bottles and medication.
Location: Near downtown. I was great. didn't need to go far when I can't find parking, everything was in walking distance.
The fact it was near a Gas Station (for my rental) and downtown (for food and a good time) it was great! I run every morning at the trail next to the highway and it was just beautiful. Great Location. Love it.
Comment from Hotel Management
Jul 13, 2015 by Manager, Hotel Management
Thank you for the review. We are excited to see that you had a nice stay with us. Many guests love our location as it is closer to everything you need. We look forward to your next stay.