Ratings based on 1,442 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from D Santa Rosa

Wedding anniversary

Posted Sep 8, 2014
We were very pleased by the staff and hotel location! We got a free upgrade and made it a pleasurable experience! I would recommend this hotel to anybody! I have stayed at several hotels in the San Francisco area and so far this one beats them all!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los angeles

Great location and a great hotel over all

Posted Sep 6, 2014
Pros: Location, Decor, rooms, service
Location: Great shopping and restaurants
Great hotel in a perfect location near union square. Love the design of the hotel (very modern). Rooms are great, offers great restaurant and bar as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, great location

Posted Sep 6, 2014
Beautiful hotel & the rms were lovely but on the 2nd flr, where the bar and restaurant are, only have one bathroom stall for both men & women. For both the bar & restaurant !!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Great great hotel!!

Posted Sep 5, 2014
Super comfy beds. Great location right in union square! Rooms are very modern. Bathroom was a good size. Nothing negative to say about this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel and Excellent Staff

Posted Sep 4, 2014
Pros: The staff is second to none! Cleanliness and aesthetics.
Title says it all! One thing needs to be pointed out. There is a lot of construction going on which is not the fault of the hotel. That being said, the staff is fully aware of the noise and does a great job accommodating for it as much as they can.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location

Posted Sep 3, 2014
I had considered hotels in the fishermans wharf or financial district. but glad I chosen Union Sq at the end. It's close to all the shops restaurants, and breakfast cafe's, and is always crowded enough to feel safe. The hotel property is right next to Union Sq, and is very slick, modern and clean, as you would expect from a Grand Hyatt!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2014
Pros: The staff.
Traffic was terrible but the hotel is centrally located for walking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff and location

Posted Sep 2, 2014
Lovely hotel right at Union Square. The staff went out of their way to be helpful. The whole experience was fantastic
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, but...

Posted Sep 1, 2014
We had a great experience with the hotel and that staff, but I would not recommend the hotel restaurant or bar (OneUp Restaurant and Bar). Very expensive, and food not that great. Go out, it's much better, and you get more bang for the buck.
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located in Union square.

Posted Aug 23, 2014
One night stay. Very quick check-in and check-out and friendly staff at the desk. Valet parking efficient with speedy return of car the next day. Room comfortable and very clean although not huge. Decent city view.