Ratings based on 1,857 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
We had a great visit to the Grand Hyatt San Francisco at Union Square. The staff was extremely nice and helpful. When checking in we were upgraded to a room with a nicer view because it was our first time visiting. We had a fantastic trip and I hope to come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 18, 2015
Walking distance to so many attractions and restaurants. Great staff, very helpful, wonderful suggestions for restaurants in area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Great hotel in the heart of Union Square.

Posted Jan 16, 2015
Pros: Excellent location. Staff were friendly and helpful. Appreciated having a fridge in the room, water cooler on each floor and Starbucks in the foyer.
Location: Great for shopping. Close to China town, North Beach and other main attractions.
Thoroughly enjoyed our four night stay at the Grand Hyatt. Our room on the 10th floor was modern, comfortable, quiet and extremely clean. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was ok...

Posted Jan 12, 2015
Location: It is very centrally localized and close to Union Square.
My stay was ok. It was nothing amazing. They did close there amazing bar that was on the top level which is too bad. It was one of the best views in San Francisco. So the hotel really does not offer many amenities that are special.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jay

Good stay.

Posted Jan 12, 2015
The whole stay is good experience. The location is great, the staffs are nice too. The lobby setting a bit weird for Hyatt, where the escalator in the middle of the entrance which breaks the view of lobby. And the check in staions make you feel that you are at some quicky stay cheap hotels although check in was quick.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

Nice location

Posted Jan 8, 2015
I've stayed for 9 nights, this is not a bad hotel, but is not great either, the room is very dusty, location is great though
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bay Area, CA

Nice hotel on Union Square

Posted Jan 2, 2015
Pros: Location. Tasteful updates.
Location: Union square. Within walking distance to many top attractions.
Great location. Nicely updated rooms. Friendly and very helpful staff. Room size is small, though.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom カリフォルニア州

名前で泊まると損した気になるかも

Posted Jan 1, 2015
日本の感覚では、ここは単なるHYATT です、GRAND HYATT の空間を期待して部屋に入ると戸惑いますね。只ホテルのスタッフはサービスもよく、さすが一流ホテルとは感じます。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Grand Hyatt SF

Posted Dec 31, 2014
Pros: Only a block away from Union Square
Cons: Parking fees were a bit high, but comparable to other hotels in the area.
Location: Union Square, tons of shopping and restaurants
Excellent hotel staff. Room was very clean and bed was comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ask for a corner room

Posted Dec 30, 2014
Pros: Close to all the places we wanted to go . . . museums, restaurants.
Had a wonderful holiday staff at the Grand Hyatt. Staff was very nice. Workout area was wonderful and well equipped. Never ate at the hotel because there are too many fun places to go and try. The hotel is close to BART and mass transit took us everywhere we had to go.