Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
82% of guests recommend
3.1 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

decent stay, near shopping and restaurants

Posted Jan 5, 2015
When we first arrived we were asked to switch rooms about 20 minutes after checking in because another guest needed the wifi and couldn't access it from his room. It didn't work in our room either so we didn't switch- this problem was not resolved our entire 4 night stay. The location in cow hollow is great. It is a quiet neighbourhood but in a short walk in either direction down fillmore you could find Union St or Chestnut St, both vibrant areas filled with shops & restaurants/bars. It was easy to bus anywhere in the city. Union square was roughly a 30 minute walk. Its not that the room wasn't clean....it was just damp and humid the entire time. It was also quite cold- we figured out on the last night that there was a hole in the bottom of the door letting cold air in. The heater was too loud to keep on at night so it was always a toss up between freezing or listening to the heater. The staff were pleasant to deal with but not always the most helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fillmore in SF

Great location and the staff were so nice

Posted Jan 2, 2015
Pros: The staff the refrigerator in the room, warm and cozy.
Cons: Nothing, it was really nice. :)
Location: shops and fun restaurants
We were not sure when we first booked this hotel, we got there, the room was lovely and the staff were so super nice. I would recommend this and I will be back. GREAT AREA AS WELL
2 out of 5
by A verified travelerfrom LA

Meh

Posted Jan 1, 2015
Run down hotel in a prime location. Noisy due to proximity to fire station. Apathetic staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rosemead,Ca.

Marina area

Posted Dec 29, 2014
Pros: The rooms are small but clean. I used it just to sleep and shower a change. It was perfect. f
Location: Plenty of nice shops, restaurants and bars extremely close.
Great location, Many places within close walking distance. It was beautiful day. If you're someone who travels with a lot, it's not for you. Free Parking a real plus in the City.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice bathroom

Posted Dec 19, 2014
Bathroom is nice but the bedroom is so uncomfortable
3 out of 5
Recommended
for Everyone
by A verified traveler

One night stay, not a big deal.

Posted Dec 18, 2014
Pros: It's cheap price and non-downtown location.
Cons: Hmmm... well
Location: Liquor store
One night stay for thanksgiving. It was cool. I wasn't expecting the Belagio.
2 out of 5
Recommended
for Everyone
by A verified traveler

Economical hotel right in the city.

Posted Nov 17, 2014
Pros: Good location, price and staff. Off-street parking.
Cons: I can't think of anything to improve for the price.
Location: Have lunch at The Sandwich Spot, around the corner at 3213 Pierce St. It's fantastic.
I called the morning we were to arrive and told them we would arrive at 10 p.m. They were fine with that. The staff was very friendly and helpful. There was sufficient off-street parking. The next day they said it would be fine to leave our car in their parking lot after checkout while exploring the city. It was old but clean, and a little better than average for a budget motel. I recommend it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Clean, quiet, well located

Posted Nov 17, 2014
Pros: It's clean, it's well located, staff is very helpful, and the rates were reasonable.
Location: Located a few blocks from the Marina, great walking area. Lots of nice buzzing restaurants, juiceries, bars and whatnot right around the corner.
Very friendly staff, room was clean and comfortable. It's basic but has all you need. Great location near the marina and tons of cool restaurants and bars nearby. The hotel is in a quiet block and we had no trouble sleeping. Free parking was available even on the weekend so no complains there. Great value.
3 out of 5
Recommended
for Everyone
by A verified traveler

gute Lage

Posted Nov 15, 2014
Pros: sauber
Cons: Zimmer sehr klein, keine Mikrowelle
zum Schlafen hat's gereicht, tagsüber waren wir sowieso nicht da.
2 out of 5
by A verified travelerfrom Stockton

Posted Nov 7, 2014
Pros: Location. Only positive.
Cons: Pretty much everything.
When calling to confirm and inquire about a late check-in, the phone was answered with a "hello". Nothing else. Had to call twice to have my questions answered. Both calls were answered the same way. No identification of where I was calling. The room was very noisy with loud music and slamming doors all night long. There was a refrigerator in the room, not expected but a pleasant surprise, which upon being opened smelled horrible! Discovered that it was not even plugged in. We had to leave the room for a while until the smell dissipated.