Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seoul

Posted Jan 23, 2015
Very nice and comfortable hotel at this price. Location is near at SFO airport and easy to get CalTrain station.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nevada

Convenient location, quiet, very good access.

Posted Jan 16, 2015
Pros: The breakfast was the best that I have experienced in many years.
The hotel staff were very helpful, cheerful, and responsive to any requests made.
Comment from Hotel Management
Jan 20, 2015 by Hazem Shunnaq, Hotel Management
Thank you for taking the time to provide your feedback. At the HYATT House we always strive to provide the best service and amenities to our guests and we are delighted you enjoyed your stay with us. We hope you will give us the pleasure of serving you in the near future. Regards. General Manager!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Very nice stay . Everything is there for a fair price. It's like living in a condo . The free breakfast is a plus. Close to everywhere and very quiet. I would definitely stay there if I ever go back to SF.
Comment from Hotel Management
Jan 20, 2015 by Hazem Shunnaq, Hotel Management
Thank you for taking the time to provide your feedback. At the HYATT House we always strive to provide the best service and amenities to our guests and we are delighted you enjoyed your stay with us. We hope you will give us the pleasure of serving you in the near future. Regards. General Manager!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

NO HEAT

Posted Jan 5, 2015
Pros: Good location and nice surroundings on the oroperty
Cons: Increase staff. 2 for front desk
Location: really not applicable for my stay
Suite was very nice, but due to the cold front that swept through the bay area the room had no heat and was not repaired until after we checked out ( 2 nights). Also found out that that they were very short staffed. e.g. front desk clerk was working the kitchen for the breakfast and was not available to answer the phone. Had to go down to find the person.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom stockton CA

Great Hotel!

Posted Jan 2, 2015
Our suite was gorgeous, it was quiet at night, comfortable and many accommodations! Love the whole experience.
Comment from Hotel Management
Jan 20, 2015 by Hazem Shunnaq, Hotel Management
Thank you for taking the time to provide your feedback. At the HYATT House we always strive to provide the best service and amenities to our guests and we are delighted you enjoyed your stay with us. We hope you will give us the pleasure of serving you in the near future. Regards. General Manager!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2014
These are actually old apartments and now converted to Hotel rooms. So if you currently live in apartment then it would be typical "Aparmenty" experience. But do not miss out breakfast. I liked it a lot.
Comment from Hotel Management
Jan 20, 2015 by Hazem Shunnaq, Hotel Management
Thank you for taking the time to provide your feedback. At the HYATT House we always strive to provide the best service and amenities to our guests and we are delighted you enjoyed your stay with us. We hope you will give us the pleasure of serving you in the near future. Regards. General Manager!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for families

Posted Dec 29, 2014
Chose this hotel because it had 2 bdrm with free parking and breakfast. Very satisfied with condition of hotel. BBQ grill & full kitchen was great as there are no restaurants nearby. Staff very helpful.
Comment from Hotel Management
Jan 20, 2015 by Hazem Shunnaq, Hotel Management
Thank you for taking the time to provide your feedback. At the HYATT House we always strive to provide the best service and amenities to our guests and we are delighted you enjoyed your stay with us. We hope you will give us the pleasure of serving you in the near future. Regards. General Manager!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Close to SF Airport

Posted Dec 29, 2014
Overall excellent experience would stay here again
Comment from Hotel Management
Jan 20, 2015 by Hazem Shunnaq, Hotel Management
Thank you for taking the time to provide your feedback. At the HYATT House we always strive to provide the best service and amenities to our guests and we are delighted you enjoyed your stay with us. We hope you will give us the pleasure of serving you in the near future. Regards. General Manager!
3 out of 5
by A verified traveler

Posted Dec 27, 2014
We have a problema with the sofabed because was dirty and found old food in the refrigerator
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2014
Staff was excellent, room was tidy and the breakfast was awesome. I would definitely stay here again.