Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and nice hotel with excellent staff!

Posted Nov 10, 2014
Pros: Excellent staff and clean hotel.
Location: This is in a business park but the location was easy to get to and very clean and quiet.
We checked in late and the staff was more than helpful and courteous. I wish we could have stayed longer!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Redlands, CA

Comfort

Posted Oct 20, 2014
This is a hotel you need when you travel with your family.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom st louis missourri

Vacation

Posted Oct 19, 2014
It was the perfect hotel to stay at while visiting San Francisco. It was clean, spacious and the staff were very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was great and the staff awesome

Posted Oct 11, 2014
From check in to check out everything was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

great

Posted Sep 29, 2014
Pros: great great great great great great great great great great great great great great greatgreat great great
Cons: great great great great great great great great great great great great great great greatgreat great great
Location: great great great great great great great great great great great great great great greatgreat great great
great great great great great great great great great great great great great great greatgreat great great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

A Home away from Home

Posted Sep 15, 2014
Pros: Location is excellent and away from traffic and crowds.
Cons: A safe in the room would be nice.
Everything is sparkling clean and new. Fantastic Staff and amenities. Truly a home away from home.
Comment from Hotel Management
Sep 18, 2014 by Hazem Shunnaq, Hotel Management
Thank you for taking the time to give your feedback. At the Hyatt house we always strive to provide the best service and amenities to our guests and I am delighted that you have enjoyed your stay with us. We hope we will get the pleasure of serving you in the near future. kindest Regards Hazem Shunnaq General Manager.
4 out of 5
Recommended
for Business Travelers
by Davefrom Toronto canada

Try to double charge! Beware

Posted Aug 22, 2014 on Hotels.com
Hotel staff try to double charge and never boter to callback by manager. Beware!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Perfect !

Posted Aug 18, 2014 on Hotels.com
Was very pleased the staff was friendly and helpful the room was beautiful enjoyed the pool and best breakfast at a hotel I've ever had the omelet bar was yummy. Would highly recommend and would definitely stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel.

Posted Aug 17, 2014
This hotel is perfect for visiting San Fransisco as it's cheaper than those closer. About a 20 min drive from pier 39. Very good breakfast, omelettes cooked to order, plenty of choice. Rooms spacious, perfect for a family of five. Would definitely stay agian.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san mateo ca

This hotel was awesome.

Posted Aug 10, 2014
I loved evrtything about the hotel.We had 2 bedroom suite.Our stay was awesome,they even had a curling iron i could borrow and bbq piton site.it really is a home as from home.