Reception

Reviews of Hampton Inn San Francisco Airport

2.5 out of 5
Hampton Inn San Francisco Airport
300 Gateway Blvd, South San Francisco, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place real quiet and great customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Judith Gil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always looking for a safe place for my family. Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Fernando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique I like it all services were very good
Stayed 2 nights in Mar 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy access off of Hwy 101. Easy check in with ample parking and quiet room.
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness
Not easily accessible
Stayed 2 nights in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice size room, clean, comfortable. Would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Phoebe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and communal areas were very clean. The staff was very nice and helpful and we would definitely stay here again!
Stayed 1 night in Feb 2024

4/10 Poor

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The website said there was an airport shuttle. There isn't, and they won't call an Uber for you.
Stayed 1 night in Feb 2024

10/10 Excellent

ida, dayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but loved it
Stayed 1 night in Feb 2024

10/10 Excellent

Sharett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was pretty friendly, rooms were nice but pillows were a little flag for my liking along with the bathroom’s being a little small. What threw our stay over the top was the breakfast selection. Every morning the options were a little different that made you want to wake up to see what was available. The breakfast staff made sure food was frequently replenished.
Stayed 3 nights in Feb 2024

2/10 Terrible

rosendo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I feel safe here and it’s quiet.
Stayed 1 night in Jan 2024
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for staying with us! We appreciate your review! We hope to accommodate you again in the future!

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious. The room was clean enough but there was a really weird smell in the bathroom. Other than that, the staff were super nice and helpful and the surrounding area was safe.
Stayed 1 night in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for your review. And we apologize for the issue that you have encountered with the bathroom. I hope this won't deter you from staying with us again in the future. We appreciate your feedback and we will definitely address with our team the issue that was mentioned.

10/10 Excellent

Braian

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for staying with us! We appreciate your review! We hope to accommodate you again in the future!

6/10 Okay

Eric

Stayed 1 night in Jan 2024
Response from Hampton Inn SFO on Feb 8, 2024
We do apologize for the inconvenience that you have experienced during your stay with us. If you could please let us know about the issues that you've had during your stay that would be great. That way we can address it with our team and work on bettering our services in the future. Thank you!

8/10 Good

Jesus

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for staying with us! We hope you've had a great stay! If you've encountered any issues, please do let us know so we can address it with our team and give a better service in the future. Thank you once again!

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked the suite room, but the regular room with king bed was given to me instead. Disappointed
Stayed 2 nights in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
We do apologize for the inconvenience that you have experienced during your stay with us. This is not the service that we would like to provide to our valued guests. Thank you so much for letting us know about the issue that you have encountered so we can directly address it with our team. We hope this would not deter you from staying with us again in the future.

10/10 Excellent

Samuel R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for staying with us! We appreciate the great feedback! We hope to see you again soon!

10/10 Excellent

Narita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for staying with us! We appreciate your feedback! We hope you'll stay with us again when you're around the area!

10/10 Excellent

Artemiza

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for staying with us and for your generous feedback!

10/10 Excellent

ENRIQUE, redwood city

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, funcional, friendly staff, the best in the area
Stayed 1 night in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for staying with us! We do appreciate the kind feedback! We hope to serve you again in the future!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you so much for staying with us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lady at the counter I think her name was Lila I’m not shore anyways sweetest lady!! The place could have been a dump and she would have made up for it!!
Stayed 2 nights in Dec 2023
Response from Hampton Inn SFO on Feb 8, 2024
Thank you for staying with us! We will pass along the message to our team! Thank you for your review! We hope to accommodate you again in the future!

4/10 Poor

Catherine

Traveled with partner
Disliked: Property conditions & facilities
This Hampton Inn does meet the typical standards. Bed was mediocre and the pillows were terrible as was the noise. The shower never got hot. We don’t believe the elevator had been properly inspected. The location is great for access to the airport, but we would not recommend this Hampton Inn.
Stayed 1 night in Dec 2023

6/10 Okay

Arnab

Traveled with family
Liked: Room comfort
Comfortable stay
It was a comfortable stay although the building interiors looked like needed a renovation. Conveniently located from the airport.
Stayed 2 nights in Oct 2023
Response from Hampton Inn SFO on Nov 28, 2023
Thank you for taking the time to share your feedback on your recent stay at Hampton by Hilton. We appreciate your thoughtful review and the insights you've provided.We're delighted to hear that you found your stay comfortable and that our location was convenient for your needs, especially being close to the airport. Your satisfaction is important to us.We understand your comments about the interior appearance, and we appreciate your understanding. Renovation plans are a continuous part of our commitment to providing a fresh and updated environment for our guests. We'll take your feedback into consideration as we plan for improvements.If there are other details or specific aspects of your stay that stood out, or if there's anything else you'd like to share, we would love to hear more. Your feedback helps us in our ongoing efforts to enhance the guest experience.Thank you for choosing Hampton by Hilton. We hope to have the pleasure of hosting you again and providing an even more enjoyable stay in the future.

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for an overnight layover. You could hear some above you walking around but it was better than I thought and the breakfast was excellent. I would stay here again if I’m ever back in SF.
Stayed 1 night in Nov 2023
Response from Hampton Inn SFO on Nov 15, 2023
Thank you so much for taking the time to share your experience at Hampton by Hilton! We are thrilled to receive your perfect 5/5 rating and delighted to hear that your overnight layover with us was enjoyable.It's wonderful that the noise from above was better than expected, and we're glad it didn't significantly impact your stay. Additionally, we're pleased to know that you found our breakfast excellent – your satisfaction is our ultimate goal.We are honored to hear that you would choose to stay with us again if you're ever back in SF. We look forward to the opportunity to welcome you back and provide another outstanding experience.If there's anything specific you loved about your stay or any additional feedback you'd like to share, please feel free to let us know. We appreciate your choosing Hampton by Hilton and hope to host you again in the future.

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was large and clean, and I was not expecting much for just a one night stay for work, but was very impressed.
Stayed 1 night in Nov 2023
Response from Hampton Inn SFO on Nov 28, 2023
Thank you so much for taking the time to share your wonderful experience at Hampton by Hilton! We are thrilled to receive your perfect 5/5 rating and are delighted that your one-night stay exceeded your expectations.It's fantastic to hear that your room was large and clean, providing a comfortable and welcoming environment for your work stay. Your satisfaction is our ultimate goal, and it's truly rewarding to know that we left a positive impression.If there are specific details or aspects of your stay that stood out, or if there's anything else you'd like to share, we would love to hear more about it. Your feedback is invaluable as we strive to consistently provide exceptional service.Thank you for choosing Hampton by Hilton. We look forward to the opportunity to host you again for another outstanding stay in the future.

4/10 Poor

Roland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad night
I got a noisy room probably near or below hotel staff working area or storage area and I was kept awake by noise that seemed to be from people working through the night
Stayed 1 night in Nov 2023
Response from Hampton Inn SFO on Nov 15, 2023
Thank you for sharing your feedback regarding your recent stay at Hampton by Hilton. We appreciate you taking the time to provide us with valuable insights into your experience, even though we regret to learn that it fell short of your expectations.We sincerely apologize for the disturbance caused by the noise in your room, likely stemming from its proximity to our staff working area or storage space. Your comfort is of utmost importance to us, and it's disheartening to hear that we did not meet that standard during your stay.Our team is currently investigating the issue to address and rectify any issues that may be contributing to noise disruptions. We want to assure you that we take your comments seriously, and we are committed to providing a peaceful and comfortable environment for all our guests.We truly value your feedback, and we would appreciate any additional details you can provide to assist us in making the necessary improvements. If your travels bring you back to our area, we hope to have the opportunity to restore your confidence in our hospitality.Thank you for choosing Hampton by Hilton. We apologize for any inconvenience you experienced and look forward to the opportunity to make it right in the future.

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great during check in and during my 3 week stay. Housekeeping was a hit or miss. Breakfast wasn't that great. Hot water in the shower wasn't always available or would run out pretty quickly. There isn't any dining options near by and we typically drove to the Colma area at night. The hotel next door has a restaurant but it is pretty expensive. Room was nice and quiet. The room had a barn door on the closet that could cover the entrance to the bedroom to add an extra layer of noise protection, so the room was pretty nice at night. Would stay here again.
Stayed 22 nights in Oct 2023
Response from Hampton Inn SFO on Nov 15, 2023
Thank you for taking the time to share your experience with us following your recent stay at Hampton by Hilton. Your detailed feedback is invaluable, and we appreciate the 4/5 rating you provided.We are thrilled to hear that the front desk staff made a positive impact on your check-in and throughout your three-week stay. Your kind words are a testament to their dedication to providing excellent service.However, we apologize for any inconsistencies in housekeeping and any inconvenience you experienced with the breakfast and hot water availability. Your comments have been shared with our team, and we will be addressing these areas to ensure a more consistent and enjoyable stay for our guests.We understand the importance of convenient dining options, and we appreciate your feedback on this matter. It's great to know that you found the room nice and quiet, especially with the added feature of the barn door for noise protection.We're grateful for your understanding, and we're delighted to learn that you would consider staying with us again.Thank you for choosing Hampton by Hilton. We look forward to the opportunity to host you again and provide an even better stay.

10/10 Excellent

Esthela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff st the front desk (Lela) was friendly and inviting. She made sure we knew about tall amenities the hotel offered. The room were clean and in good shape. Overall a great place to stay and relax.
Stayed 2 nights in Oct 2023
Response from Hampton Inn SFO on Nov 15, 2023
Thank you so much for sharing your wonderful experience at Hampton by Hilton! We are absolutely thrilled to hear that your stay was exceptional, earning us a perfect 5/5 rating.We are particularly grateful for your shoutout to Lela at the front desk for her friendly and inviting service. Providing a warm welcome and ensuring our guests are aware of all the amenities available is a top priority, and we're delighted that Lela made such a positive impression on your stay.It's fantastic to know that you found the rooms clean and in good shape, contributing to an overall great place to stay and relax. Your satisfaction is our ultimate goal, and your feedback encourages us to continue delivering outstanding service.Thank you for choosing Hampton by Hilton. We look forward to the pleasure of welcoming you back for another relaxing stay.

10/10 Excellent

Johna

Traveled with family and small children, Traveled with pets, Traveled with family
Friendly staff
Stayed 3 nights in Oct 2023
Response from LS on Oct 30, 2023
Hi Johna, thank you for taking your time to share your experience. Hampton Inn SFO airport North do value our guest. We're delighted to hear the friendly of our staff made your experience a positive one. We look forward to hosting you again the next time you are visiting San Francisco.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice but need to repair warn out bathroom door in room 328. Spill not cleaned on baseboard. Gross. Carpet a little stained & floor in ice area very very sticky. I guess good for the price.
Stayed 1 night in Oct 2023
Response from Hampton Inn SFO on Oct 30, 2023
Thank you for choosing Hampton by Hilton for your recent stay and for sharing your feedback along with a positive 5/5 rating.We appreciate your comments and are delighted that you had a pleasant stay with us. Your feedback is valuable, and we continuously strive to improve our services based on the insights from our valued guests.We're sorry to hear about the issues you encountered in your room, including the worn-out bathroom door, spill on the baseboard, and the condition of the carpet and ice area floor. We take your comments seriously, and we will address these concerns promptly to ensure that they do not recur in the future.We're grateful for your understanding, and we appreciate your positive perspective on the overall value of your stay. We aim to provide comfortable accommodations at a reasonable price, and we're committed to enhancing the experience for our guests.We look forward to the opportunity to serve you again in the future and to provide you with an even more exceptional and trouble-free experience. Once again, thank you for choosing Hampton by Hilton, and we can't wait to welcome you back for another memorable stay.

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn SFO on Oct 30, 2023
Thank you for choosing Hampton by Hilton for your recent stay, and thank you for sharing your perfect 10/10 rating.We're absolutely thrilled to hear that you had an exceptional stay with us. Your satisfaction is our top priority, and it's truly rewarding to know that your experience met or exceeded your expectations.We can't wait to welcome you back to Hampton by Hilton for another outstanding stay in the future. Once again, thank you for choosing Hampton by Hilton, and we look forward to serving you again soon!

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Rooms were average.
Stayed 1 night in Oct 2023
Response from Hampton Inn SFO on Oct 30, 2023
Thank you for choosing Hampton by Hilton for your recent stay and for sharing your feedback along with a 4/5 rating.We appreciate your comments and are grateful for the opportunity to serve you. Your feedback is important to us, and we continuously strive to enhance our services based on the insights from our valued guests.While we're pleased to hear that you found our property to be nice, we're also attentive to your feedback about the rooms. Our goal is to provide comfortable and enjoyable accommodations, and we will take your comments into consideration as we continue to improve.We look forward to the opportunity to serve you again in the future and to provide you with an even more exceptional experience. Once again, thank you for choosing Hampton by Hilton, and we can't wait to welcome you back for another memorable stay.

10/10 Excellent

Timur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10-15 minutes away from airport. Good breakfast option. Friendly stuff
Stayed 2 nights in Oct 2023
Response from Hampton Inn SFO on Oct 30, 2023
Thank you for choosing Hampton by Hilton for your recent stay and for sharing your positive 5/5 rating and kind comments.We're delighted to hear that you enjoyed your stay with us and found our hotel conveniently located just 10-15 minutes away from the airport. We strive to provide convenience and comfort to our guests, and it's great to know that our location met your needs.It's also wonderful to hear that you enjoyed our breakfast options and found our staff to be friendly. Your satisfaction is our top priority, and we're dedicated to providing the best in both service and amenities.We look forward to welcoming you back to Hampton by Hilton for another outstanding stay in the future. Once again, thank you for choosing Hampton by Hilton, and we can't wait to serve you again soon!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hampton Inn SFO on Oct 30, 2023
Thank you for choosing Hampton by Hilton for your recent stay, and thank you for sharing your perfect 5/5 rating.We're absolutely thrilled to hear that you had an exceptional stay with us. Your satisfaction is our top priority, and it's truly rewarding to know that your experience met or exceeded your expectations.We can't wait to welcome you back to Hampton by Hilton for another outstanding stay in the future. Once again, thank you for choosing Hampton by Hilton, and we look forward to serving you again soon!

10/10 Excellent

Annamma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hampton Inn SFO on Oct 30, 2023
Thank you for choosing Hampton by Hilton for your recent stay, and thank you for sharing your perfect 10/10 rating.We're absolutely thrilled to hear that you had an exceptional stay with us. Your satisfaction is our top priority, and it's truly rewarding to know that your experience met or exceeded your expectations.We can't wait to welcome you back to Hampton by Hilton for another outstanding stay in the future. Once again, thank you for choosing Hampton by Hilton, and we look forward to serving you again soon!

6/10 Okay

richard

Stayed 2 nights in Oct 2023
Response from Hampton Inn SFO on Oct 30, 2023
Thank you for choosing Hampton by Hilton for your recent stay, and thank you for sharing your feedback and a 6/10 rating.We appreciate your comments and are grateful for the opportunity to serve you. Your feedback is important to us, and we continuously strive to enhance our services based on the insights from our valued guests.If there are any specific comments or suggestions you'd like to share regarding your stay, or if you have any special requests for your next visit, please don't hesitate to reach out. Your satisfaction is our priority, and we want to ensure that each stay with us is as enjoyable as possible.We look forward to the opportunity to serve you again in the future and to provide you with an even more exceptional experience. Once again, thank you for choosing Hampton by Hilton, and we can't wait to welcome you back for another memorable stay.

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2023
Response from Hampton Inn SFO on Nov 15, 2023
Thank you so much for taking the time to share your feedback on your recent stay at Hampton by Hilton! We are absolutely thrilled to receive your perfect 5/5 rating.It's fantastic to hear that your experience was exceptional, and we appreciate your kind words. Our team is dedicated to providing top-notch service, and knowing that we've contributed to your positive experience is truly rewarding.If there's anything specific you loved about your stay or any details you'd like to share, we would be delighted to hear more. Your feedback is essential to our ongoing efforts to exceed our guests' expectations.Once again, thank you for choosing Hampton by Hilton. We look forward to the pleasure of welcoming you back for another outstanding stay in the future.

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I love the Hampton Inn, yet this is the first time an employee has provided subpar customer service. Our international flight from Brisbane to San Francisco arrived very early in the morning, a factor I didn't consider when booking at the Hampton Inn at 300 Gateway Blvd. The Hampton Inn agent, Joyce, was unfriendly and uncommunicative. My elderly mother and I sat in the lobby for hours. We sat in the lobby for hours and were made to sit there until noon. She told us that checking in before that would be fifty dollars. I understand company policy, but there is also a time when you accommodate your customers for extenuating circumstances.
Stayed 1 night in Oct 2023
Response from Hampton Inn SFO on Oct 30, 2023
Thank you for choosing Hampton by Hilton and for sharing your feedback regarding your recent stay, even though it was not up to the standards you've come to expect from us. I want to extend our apologies for the experience you had, and I appreciate you taking the time to provide us with this important feedback.I'm truly sorry to hear about the challenges you encountered during your early morning arrival. We deeply regret that you and your elderly mother had to wait in the lobby for several hours. This is not the experience we wish to provide for our guests, and your concerns are taken very seriously.While we aim to adhere to company policies, we also understand that extenuating circumstances can arise. We should have been more flexible and accommodating in recognizing your unique situation, and for this, we sincerely apologize.I want to assure you that we will address this matter internally to ensure that our team is better prepared to handle similar situations in the future. Your feedback is an invaluable tool for improving our service, and we appreciate your insights.We hope you might consider giving us another opportunity to serve you in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hampton Inn SFO on Oct 11, 2023
Thank you for choosing Hampton by Hilton for your recent stay, and for taking the time to leave such a positive review! We're thrilled to hear that you had a 5/5 experience with us.At Hampton by Hilton, we're committed to providing a comfortable and enjoyable stay for all our guests. It's wonderful to know that you had such a great experience during your visit.If you have any further feedback or specific comments on what you enjoyed most during your stay, please feel free to share them with us. We always appreciate hearing from our guests.We look forward to the opportunity of hosting you again during your future travels. Thank you for your support and for choosing Hampton by HIlton.

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couple issues with registration system but other than that, nice stay.
Stayed 1 night in Oct 2023
Response from Hampton Inn SFO on Oct 9, 2023
Thank you so much for choosing Hampton by Hilton for your recent stay and for taking the time to share your feedback. We genuinely appreciate your valuable comments.We're delighted to hear that, overall, you had a nice stay with us. Your feedback regarding the registration system is greatly appreciated. We apologize for any inconvenience you may have experienced during the check-in process. Rest assured that we are continuously working to enhance our systems to provide a seamless experience for our guests.Your satisfaction is our top priority, and we are grateful for your understanding and patience. Your input helps us improve and deliver even better experiences to our valued guests.We hope to have the pleasure of welcoming you back to Hampton by Hilton in the near future. Thank you for your kind review, and we look forward to serving you again.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the staff at the front desk
Stayed 1 night in Oct 2023
Response from Hampton Inn SFO on Oct 11, 2023
Thank you for your recent stay at Hampton by Hilton and for sharing your wonderful review! We are delighted to hear that you loved our front desk staff.Our team takes great pride in providing exceptional service, and it's heartwarming to receive your positive feedback. We believe that a friendly and welcoming team can truly enhance a guest's experience, and we're pleased to know that our staff made a positive impression on you.If there are any specific team members you would like to mention by name or if you have any additional feedback about your stay, please don't hesitate to let us know. We value your input.We look forward to the opportunity to host you again in the future. Thank you for choosing Hampton by Hilton and for taking the time to share your experience with us.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn SFO on Oct 9, 2023
Thank you so much for choosing Hampton by Hilton and for taking the time to share your fantastic review! We are thrilled to hear that you had a perfect 10/10 stay with us.It's always a pleasure to receive such positive feedback, and we're delighted to know that you enjoyed your time at our hotel. Our team strives to create memorable experiences for our guests, and your kind words are a testament to their hard work and dedication.We look forward to welcoming you back to Hampton by Hilton during your next visit. Your continued support is truly appreciated.

10/10 Excellent

Rony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option near SF Airport
Great location and excellent confort.
Stayed 1 night in Sep 2023
Response from front desk on Oct 5, 2023
Hello, RonyWe're thrilled to hear that you had a pleasant experience during your stay. Thank you for your feedback on your recent staying at Hampton Inn SFO Airport North. Thank you for sharing your experience and your outstanding rating 10/10. Your satisfaction is our first priority. Thank you again. We hope to see you on next visit.

8/10 Good

Kaleb

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from front desk on Oct 5, 2023
Thank you for taking the time to share your feedback on your recent stay at Hampton by Hilton. Your review, along with your 4/5 rating, is greatly appreciated. We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations during your time with us. once again, thank you.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from front desk on Oct 5, 2023
Thank you for taking the time to share your feedback on your recent stay at Hampton by Hilton. We truly appreciate your review and are thrilled to hear that you had a seamless and satisfying experience, earning us a perfect 8/10 rating! "Simplicity" is one of the key principles we aim to provide to our guests. We understand the importance of making your stay as effortless as possible, and it's fantastic to know that we achieved that during your visit. your satisfaction is our top priority. Thank you, thank you.

10/10 Excellent

Claudia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this Hampton Inn were all very friendly, accommodating and welcoming! Hotel was clean and smelled pleasant. Breakfast was offered, area was clean and the employees made sure food was stocked and coffee was fresh. Maria (night shift employee) was so engaging and informative. She went above and beyond with her friendly personality and her willingness to make you laugh and feel welcomed. Thank you all for a pleasant experience in San Francisco!
Stayed 2 nights in Sep 2023
Response from Hampton Inn SFO on Oct 2, 2023
Thank you for choosing Hampton by Hilton for your stay in San Francisco, and thank you for sharing your outstanding 5/5 rating and such kind comments about your experience with us.We're thrilled to hear that you had a pleasant experience during your stay and that our staff made a positive impression on you. Our team members are dedicated to providing the highest level of service, and your recognition of their friendliness, accommodation, and welcoming nature means the world to us.Maintaining a clean and inviting environment is a top priority for us, and it's fantastic to know that you found our hotel to be clean and pleasant. Our breakfast team works hard to ensure a satisfying start to your day, and we're delighted that you enjoyed your breakfast experience, especially the efforts of our employees in keeping everything stocked and coffee fresh.We will be sure to share your compliments with Maria, our night shift employee, as a token of recognition for her outstanding service. Your feedback is a wonderful source of motivation for our team, and it's heartwarming to hear that she went above and beyond to make your stay enjoyable.We can't wait to welcome you back to Hampton by Hilton for another exceptional stay in the future.Once again, thank you for choosing Hampton by Hilton, and we look forward to serving you again soon!

8/10 Good

Gerald

Great
Stayed 4 nights in Sep 2023
Response from Hampton Inn SFO on Sep 26, 2023
Thank you for taking the time to share your feedback on your recent stay at Hampton by Hilton. Your review, along with your 4/5 rating, is greatly appreciated.We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations during your time with us.Your feedback helps us continually enhance our services and provide an even better experience for our guests.Once again, thank you for choosing Hampton by Hilton, and we look forward to welcoming you back for another fantastic stay in the future.

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport and easy to find. The rooms had everything we needed. The breakfast was fantastic, we enjoyed the waffles and everything else. Good coffee too!!
Stayed 1 night in Sep 2023
Response from Hampton Inn SFO on Sep 26, 2023
Thank you so much for taking the time to share your fantastic review of your recent stay at Hampton by Hilton. We're absolutely thrilled to hear that you had an exceptional experience, earning us a perfect 5/5 rating!It's wonderful to know that our proximity to the airport and ease of finding us added to the convenience of your stay. We take pride in offering a comfortable and well-equipped room that meets all your needs, and it's fantastic to hear that we succeeded in this regard.We're delighted that you enjoyed our breakfast offerings, especially the waffles and our coffee. We believe a great start to the day begins with a hearty breakfast, and your appreciation of our breakfast spread means the world to us. We'll be sure to pass your compliments along to our breakfast team.Your kind words inspire us to continue delivering the highest standards of hospitality, and we can't wait to welcome you back to Hampton by Hilton for another outstanding stay in the future. Thank you again for choosing Hampton by Hilton, and we look forward to serving you again soon!