Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Quiet & pleasant

Posted Oct 20, 2014
Nice, quiet stay. Staff helpful & friendly. Everything was there that I needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

SFSU weekend visit

Posted Oct 20, 2014
Stayed to visit child in SFSU and enjoy the weekend. Nice room, comfy bed and cable TV with premium channels. Free parking and continental breakfast.
3 out of 5
by A verified traveler

close to SF zoo & beach

Posted Oct 14, 2014
Pros: Near beach. Small restaurants near by (sorta). Zoo & Transportation nearby.
Reservations were hard to confirm. On a one to ten scale, Hotel was a 4. Contential breakfast was a poor 3. bad coffee. very pour quality. Disappointing for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super convenient SF stay with free parking

Posted Sep 30, 2014
I liked the location of the hotel - it was very close to SF downtown (10-15min), there is lot of shopping and food nearby (Krispy Kreme, Rubio's, Jumba Juice, IHOP..,). The hotel itself is nice and clean but nothing spectacular.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Worth the value

Posted Aug 26, 2014
Cons: Vending machines refused to accept quarters and ate our dollar bills when we tried to buy water. Ended up with Coke instead :l
Location: Located close to Colma BART Station. In-n-out and Krispy Kreme a short distance away. Chase Bank just next door. Serramonte Shopping Center nearby.
Stayed here for a week with my mom before starting college at SFSU, which is close by. Was not surprised to find many other college students from out of town and their families checking in here as well. Even got to know a guy from Brazil who was headed for orientation the same day I was! Overall, we had a pleasant stay. Room was really comfortable and there was a great selection of channels on the HUGE LCD tv. Bathroom was fully restocked every night we got back to the room. Reception staff and housekeeping were friendly and efficient. Continental breakfast was decent for well... continental breakfast (I was impressed by the variety of choices - savory dishes, pastries, fruit and yogurt etc. There even was a DIY waffle/pancake station!). My mom was especially pleased by the fully stocked (and complimentary) coffee and tea/hot chocolate station - at which you could help yourself to hot beverages at any time of the day. But the best part of all was that there was an In-n-out located just a short walk away! All in all, I would highly recommend staying here if you want to explore SF without having to pay the outrageous hotel prices in the city.
4 out of 5
Recommended
for Everyone
by A verified traveler from Modesto, CA

Nice and clean but slightly expensive

Posted Aug 12, 2014
Pros: I liked how checkout time is 12:00 noon. That is convenient! I also liked the buffet breakfast. The eggs weren't all rubbery, everything tasted good.
Cons: The parking lost is too small but there is close enough street parking, so not too big of a deal.
Location: Very close to San Francisco and especially 19th Ave and Golden Gate park. Also a short drive with easy access to AT&T Park for SF Giants games
I have actually stayed here twice. Just recently for the Outside Lands festival. The room was clean and the staff was friendly and very cooperative to my needs. The only downside is the room rate. It's just a little on the steep side.
4 out of 5
Recommended
for Everyone
by A verified traveler from spb

Nice hotel, nice breakfast, poor wi-fi, cold floor

Posted Aug 11, 2014
Cons: Very cold floor in room, iced floor in bathrooms. Poor internet
Nice place - between SF and Silicon valley. East to get to both places because the hotel is near highway. Nice breakfast, nice rooms. 3 things I dislike in this hotel. - The safe deposit. My accommodation was $1500 for 1 week. But the $2100 was locked on card. After we go out, it took 1 day to unblock $600. - Very cold floor in room. And in bathroom the floor as an ice. Condition works in bathroom all time and you are unable to switch it off. - Very poor wi-fi internet in morning and evening when everybody in the hotel. Sometimes it does not load a pages at all.
5 out of 5
Recommended
by Shrinivas Reddy from Marlborough, MA

Outstanding

Posted Jul 30, 2014 on Hotels.com
This is my best hotel stay experience - the room was very clean & tidy, staff was very friendly & helpful, breakfast had a wide variety and was very wholesome, location is ideal to drive into SFO. Overall me and my family had an extremely comfortable time staying at this hotel and it added to the overall enjoyable experience of visiting SFO.
5 out of 5
Recommended
by cheryl from kelso wa

Posted Jul 29, 2014 on Hotels.com
Water pressure in shower was the only issue. The front desk people were beyond helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

Great hotel

Posted Jul 15, 2014
Hotel staff friendly, polite, helpful n always smiling. Keep it up! Front desk staff richard was very helpful n patient with guests. Very accomodating to our questions n concerns. Thanks so much. Hotel was close to sfsu n surrounding eatery. Pacific chinese food is very yummmmy!