Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Reading

Friendly and good value but………..

Posted Sep 16, 2014
Pros: friendly staff
Cons: noisy mattress, bathroom fixtures, receptionist's sense of direction
Location: airport hotel with connections to downtown San Francisco
Called the hotel from the free phone at the hotel shuttle pick up point and the shuttle came soon after – I suspect that they don’t otherwise come as regularly at off peak periods. Very friendly driver assumed control of our bags from kerbside to room. In general staff were very friendly and helpful. The hotel was generally good value given that parking breakfast and wifi were included but I would rate it as a two star. There was no hot water on the night of our arrival (fixed by morning); bung in sink didn’t work properly and needed strong nails to extract; months in advance requested a corner king on the northside corner and was allocated one on the southside corner (noisier) – I felt that the receptionist wasn’t sure of which way was north. Bedroom was a reasonable size, bed was comfortable but noisy due to the material in the mattress cover. Breakfast and coffee were pretty good. Overall conclusion: good value base for that area or for commuting into San Francisco but I would probably try some other hotel next time
5 out of 5
Recommended
for Everyone
by A verified traveler from Burlingame, CA

Nice hotel

Posted Aug 26, 2014
Very pleasant. Desk staff very helpful regarding San Francisco transportation. Hotel breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shaker, OH

Nice hotel, close to the airport

Posted Aug 21, 2014
Pros: What I loked most about this hotel was the friendliness of the staff, the breakfast and the rooms.
Cons: I would suggest expanding the breakfast hours and/or offering a light brunch.
Location: The location was near the airport and business district. There were really nothing to do near by, there was nothing really close.
The staff at Hampton in Burlingame, from the front desk to housekeeping to the bus driver, were very friendly and helpful. My rooms were always clean, the beds made and the rooms had a nice clean scent (nothing over bearing). The breakfast was excellent. The food was tasty, hot and my husband and son really enjoyed making their own waffles in the waffel maker! Get there early because it can get pretty crowded! Overall, staying at the Hampton really made my vacation that much more enjoyable. I recommend this hotel to everyone!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to sf airport

Posted Aug 19, 2014
Pros: Convenience and location
Cons: Late checkout would be an advantage
Location: Airport
We used this facility as we were waiting to fly out on a late night flight.it was very suitable and there was a shuttle to the airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Midwest

Friendly, clean, and sensible.

Posted Aug 16, 2014
Pros: Comfy, easy beds, good mattresses, not three feet above the floor like countless Tarzan Beds in other hotels.
Really great staff, friendly and eager to help. The location is great, and the building isn't huge but easy to manage.
3 out of 5
Recommended
for Everyone
by A verified traveler

Affordable accomodations

Posted Aug 16, 2014
Friendly staff, average accomodations. The shuttle was unreliable. Waited almost 2 hours for it when I arrived.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, Ca

Posted Aug 14, 2014
Pros: The buffet and the evening cookies. Nice clean, comfortable room. The airport shuttle.
Cons: Maybe a little more variety/meat in the buffet.
Location: Not much to do near by but the BART is close by. The BART will take you any where you want to go in the bay area.
It was a nice, easy, comfortable experience. Nice courteous staff. Close to the BART system and close to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Close to airport and close to SF Bay.

Posted Aug 13, 2014
Pros: Staff was great, room was exceptionally clean, and free breakfast.
Cons: Nothing.
Location: Nice jogging path with view of San Francisco Bay was nice. Very convenient to the SF airport.
Hotel staff was helpful at check in which was very quick. He was recommended a good restaurant in the area. The room was very clean, the business center was great, and free breakfast (with fresh waffles) and great variety.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and convenient - Staff exceptional

Posted Jul 17, 2014
The hotel is comfortable, clean and convenient but the staff was exceptionally friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Convenient for early morning flight

Posted Jun 28, 2014
Pros: microwave, refrig, free breakfast, free shuttle, 24 hour self serve coffee/tea.
I stayed here one night to be closer to the airport for an early flight out of SFO. I picked this hotel because of the amenities: microwave, refrig, free breakfast, 24 hour coffee/tea, and free shuttle. Would definitely stay here again.