Ratings based on 1,047 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great views of the bay with a room upgrade.

Posted Nov 6, 2014
Pros: Location by the water.
Cons: Concierge service.
The staff was wonderful, although they did not seem to have a vast knowledge of restaurants in other neighborhoods besides the hotel location. I really missed having a concierge at the hotel. Our first room was extremely small with a view of the building interior; however they were willing to upgrade us on our second night in a room that was fantastic.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom healdbsurg, ca

Posted Nov 3, 2014
Love the location, near great restaurants and bars. small but comfortable rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with view of Bay Bridge

Posted Oct 29, 2014
Lovely view of bridge lit up at night. Near transportation and within walking distance of many areas.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Fargo ND

Double Bed Room = Euro Style Accommodations

Posted Sep 30, 2014
Pros: Love the Kimpton hospitality and location on the Embarcadero.
Cons: The double rooms need to be marketed as Euro style
Location: Close to Oakland Bay Bridge / I-80 access. At Pier 1 on the Embarcadero. Walking distance to Pier 39, Alcatraz/Bay tours, and Fisherman's Wharf.
I've loved my experience at Kimpton hotels in a few cities. The historic building, atmosphere, and hospitality were on par with prior experiences. However, this was the smallest, yet most expensive room we've ever rented. There was about 2 feet of room around the double bed. The column of rooms across from the elevators on each floor are the doubles, which feel like you're entering broom closet or storage room. They also overlook the HVAC unit. Disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay

Posted Sep 29, 2014
It was a small room with a beautiful view. Perfect for our romantic getaway. They greeted us upon checkin with an acknowledgement of that as well as champagne and chocolates in out room. Staff very friendly. Very unique, relevant amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location location location

Posted Sep 29, 2014
Cons: More knowlegable staff regarding San Fransico.
Location: Still can walk to Union and Pier 39 no problem
The location was great. It was so nice to have a view of the Bay Bridge during the day and at night. It was a lovely walk starting at Pier 1 all the way to Pier 39. Although the room was small, the bed was super comfy, and the room spotless . The front desk girl was not very helpful with places to eat, she only recommended the place next door, but the complimentary wine hosted bar was a nice touch.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, valet took $10 off parking.

Posted Sep 15, 2014
Love that its right by the Embarcadero. Walking distance to AT&T Park, Ferry Bldg/Farmer's Market just a block or so away.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, valet took $10 off parking.

Posted Sep 15, 2014
Love that its right by the Embarcadero. Walking distance to AT&T Park, Ferry Bldg/Farmer's Market just a block or so away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Davis

Didn't like the upgrade.

Posted Sep 8, 2014
Location: near great restaurants and the waterfront
I like the Queen bay view rooms better than the King bay view rooms because the view is of the bridge from the bed.
3 out of 5
by A verified traveler

Posted Sep 3, 2014
Very overpriced for the small room with NO view. And the valet service we paid for.. the guy had us walk with all our suit cases and bags (while he took the one with wheels) to get our car a block and a half away (that did not make me happy!).