Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Oct 8, 2014
Loved the room. However the deadbolt lock was broken (Room 204) and phone unclear as to how to get a wakeup call. Would definitely stay there again. Thanks to all
Comment from Hotel Management
Oct 13, 2014 by Josh, Hotel Management
Happy to hear you had a great stay! Thank you for information on the door lock, we will get that fixed today. For future stays please dial 0 and a guest service representative will be delighted to set a wake up call for you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice Hotel

Posted Oct 6, 2014
Pros: They had a free shuttle to the airport.
This hotel was very clean and the staff was very nice. I would stay here again if ever in this area.
Comment from Hotel Management
Oct 10, 2014 by Josh, Hotel Management
Happy to hear you had a great stay! Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

good hotel

Posted Sep 25, 2014
Pros: cleanliness and room amenities
Cons: not right now
Location: none
I stayed at this hotel for quite sometimes. Compare to the other hotels with the same range, this hotel is much better in terms of cleanliness, room amenities and even parking and wifi are free. The main reason I chose this hotel is for its cleanliness. I recomend fully this hotel for who is looking for cleanliness and good room amenities.
Comment from Hotel Management
Oct 2, 2014 by Josh, Hotel Management
We appriciate you choosing to stay with us! Great to hear we were able to exceed your standards
5 out of 5
Recommended
for Everyone
by A verified traveler from Fullerton, CA

Beautiful hotel

Posted Sep 24, 2014
Came to visit daughter who is living in SF. Hotel is clean and beautiful. Hotel offers free coffee and cookies in its beautiful front lobby. Room and bathroom are very clean and comfortable.
Comment from Hotel Management
Sep 27, 2014 by Josh, Hotel Management
Thank you for staying with us, so glad you enjoyed all our great amenities!
3 out of 5
by A verified traveler from DC

Fine, but outrageously priced.

Posted Sep 19, 2014
Pros: Passable breakfast
Location: In a soul-sucking part of South San Francisco. Nothing nearby.
It's a Hilton Garden Inn in an industrial park surrounded by warehouses. $300 a night?
Comment from Hotel Management
Sep 25, 2014 by Josh, Hotel Management
Thank you for staying with us.
2 out of 5
by A verified traveler

Nice hotel which had good reviews but ...

Posted Sep 16, 2014
We arrived late and thing seemed fine until we turned out the lights to sleep. Then began the loud door closing as people came and went all night. We are experienced travelers but have never had such loud door closers on the rooms. The hotel really needs to do something to remedy this problem. May be adjust the automatic closers???
Comment from Hotel Management
Sep 18, 2014 by Josh, Hotel Management
Thank you for staying with us, we appreciate the feedback and will absolutely address it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service!

Posted Sep 8, 2014
I wish I could remember the gentleman's name that checked us in, but unfortunately I do not. I do remember him being very friendly and accommodating! Excellent service! The rooms were clean and pleasant, as well!
Comment from Hotel Management
Sep 19, 2014 by Josh, Hotel Management
Thank you for the great review! Happy to hear you enjoyed your stay!
Comment from Hotel Management
Sep 19, 2014 by Josh, Hotel Management
Thank you for choosing the Hilton Garden Inn San Francisco Airport North on your travels! So happy to hear about how well my team did.
Comment from Hotel Management
Sep 18, 2014 by Josh, Hotel Management
Thank you for the review!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

THE BEST

Posted Sep 5, 2014
I can't say any one thing because everything was perfect
Comment from Hotel Management
Sep 19, 2014 by Josh, Hotel Management
Thank you for the raving review!
Comment from Hotel Management
Sep 19, 2014 by Josh, Hotel Management
Thank you for choosing to stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Awesome staff , super clean

Posted Sep 5, 2014
Free and paid hi speed Internet, the breakfast is the best.
Comment from Hotel Management
Sep 19, 2014 by Josh, Hotel Management
Thank you for staying with us! Great to hear you had a fantastic stay!~
Comment from Hotel Management
Sep 18, 2014 by Josh, Hotel Management
Happy to hear you enjoyed breakfast, thank you for the review!
5 out of 5
Recommended
for Everyone
by A verified traveler from orange county

Labor Day Family Getaway

Posted Sep 2, 2014
My family and I planned a getaway to San Francisco for Labor Day weekend. We had a total of 4 rooms booked. The hotel was very nice and the staff was also great. Best thing was the free parking and wifi and the complementary coffee and drinks in the lobby. Also very close to downton.
Comment from Hotel Management
Sep 5, 2014 by Josh, Hotel Management
Thank you for the great review, so happy you got to enjoy all our great amenities! We hope to see you again on future travels.