Ratings based on 650 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Nice hotel which had good reviews but ...

Posted Sep 16, 2014
We arrived late and thing seemed fine until we turned out the lights to sleep. Then began the loud door closing as people came and went all night. We are experienced travelers but have never had such loud door closers on the rooms. The hotel really needs to do something to remedy this problem. May be adjust the automatic closers???
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service!

Posted Sep 8, 2014
I wish I could remember the gentleman's name that checked us in, but unfortunately I do not. I do remember him being very friendly and accommodating! Excellent service! The rooms were clean and pleasant, as well!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

THE BEST

Posted Sep 5, 2014
I can't say any one thing because everything was perfect
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Awesome staff , super clean

Posted Sep 5, 2014
Free and paid hi speed Internet, the breakfast is the best.
5 out of 5
Recommended
for Everyone
by A verified traveler from orange county

Labor Day Family Getaway

Posted Sep 2, 2014
My family and I planned a getaway to San Francisco for Labor Day weekend. We had a total of 4 rooms booked. The hotel was very nice and the staff was also great. Best thing was the free parking and wifi and the complementary coffee and drinks in the lobby. Also very close to downton.
Comment from Hotel Management
Sep 5, 2014 by Josh, Hotel Management
Thank you for the great review, so happy you got to enjoy all our great amenities! We hope to see you again on future travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chico

Great service and friendly staff.

Posted Sep 2, 2014
Pros: Friendly staff
Cons: A Hot Tub would be a nice addition
Location: CalTrain station close by with zone 1 ($3) rate into ATT Park for Giants games.
All staff we encountered went out of their way to be friendly and ask how we were. Fresh baked cookies and fruit was offered by front desk clerk. Very good cooked to order or buffet breakfast for reasonable price. Free parking makes this nice hotel a good price. Will definitely return.
Comment from Hotel Management
Sep 5, 2014 by Josh, Hotel Management
Thank you for choosing the Hilton Garden Inn San Francisco Airport North on your travels! Our team strives to provide you with nothing but outstanding service! Glad you enjoyed our daily fresh baked cookies and free parking as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, Ca

Nice hotel, did not have to pay for parking.

Posted Sep 2, 2014
Pros: Well appointed, like new!
Location: There is nothing to do close by this hotel.
Hotel is very nice. The fact that there was 'homemade' cookies at the counter was a great thing for my husband.
Comment from Hotel Management
Sep 5, 2014 by Josh, Hotel Management
Thank you for staying with us, happy to hear you had a great stay! Our fresh baked cookies are defiantly a big hit.
4 out of 5
Recommended
for Everyone
by A verified traveler from mobile

Posted Aug 27, 2014
I think except that the water of the toilet has been overflowing, and was very good.
Comment from Hotel Management
Aug 29, 2014 by Josh, Hotel Management
Thank you for staying at the Hilton Garden Inn San Francisco Airport North!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County

Clean, quiet and very economical

Posted Aug 23, 2014
Pros: Price, comfort, complimentary toothbrush and toothpaste in the lobby restroom. Excellent customer service
After running around San Francisco all day, we looked forward to going to the hotel to rest. The lobby is welcoming with flavored water, coffee, tea and hot cocoa at your disposal. There is a cute teeny tiny full service bar to the left (nice strong drinks served here!) and a mini restaurant with plenty of sitting. To the right a large dinning table separated by a fireplace for privacy. Overall a great setup! Rooms were clean, AC worked great. Small fridge and microwave in the room....which I found out you have to request at other local hotels in San Francisco...so it was greatly appreciated. ALSO, parking is free.....another luxury in San Francisco. Well worth the drive, as it is not right next to all of the touristy hot spots, but conveniently located near a pet hotel for our little Charley.
Comment from Hotel Management
Aug 29, 2014 by Josh, Hotel Management
Thank you for staying with us! Glad to hear you enjoyed our many great amenities!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dripping Springs, TX

Excellent hotel close to the airport

Posted Aug 20, 2014
Pros: cleanliness, friendly staff, free parking.
Location: Very close to the airport, perfect if you have an early morning flight.
I spent 4 nights here while moving my daughter into her new apartment at SFSU. Finding a decent hotel near SFSU is challenging, so I have started staying closer to the airport. This hotel is in a quiet location, and the staff are outstanding! Friendly, helpful, and prompt in all aspects of service. Also, free parking! My main consideration in rating a hotel highly is cleanliness. This hotel was extremely clean and we had no problems during our stay. The bed was too soft - my back & neck weren't happy about sinking into a soft pit in the center of the mattress - but it was tolerable. Also, if you are sensitive to noise, ask for a room that is NOT a room with an adjoining door to the next room. We could hear his phone conversations, his choice of tv viewing, and some dubious body noises. The food at the hotel restaurant was very good. The Bacon n' Brie mashed potatoes were heavenly! And the food service staff were also extremely friendly and efficient. I wouldn't hesitate to stay at this hotel again, and would definitely recommend it highly.
Comment from Hotel Management
Aug 22, 2014 by Josh, Hotel Management
Great to hear about your fantastic stay! We pride our selves on being the Cleanest and Friendliest! Thank you for staying.