Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area, Ca

Nice hotel located close to shopping

Posted Aug 26, 2014
Pros: Immaculately Clean, free hotel parking, pool, modern stylish design, comfortable and spacious rooms.
Cons: Include a complimentary breakfast buffet
Location: The hotel is centrally located near a freeway on/off ramp, very close to shopping and restaurants
Went to dinner in nearby San Carlos. My wife and I completed a late check in and the staff member at the front desk was polite and efficient. Our room was tastefully decorated and looked recently renovated. Everything was immaculate and the bed was delightfully comfortable. I would love to stay here again.
2 out of 5
by A verified traveler from Minneapolis

Nice Hotel bad service

Posted Aug 24, 2014
Location: location was OK if one wishes to go to beach but 15 miles from SF downtown with bad traffic
The hotel was decent but even as Honors member the reception person was arguing about giving me a water bottle. Expensive place doesn't even offer breakfast and instead charges for every little thing. I will never stay at this hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 13, 2014
Pros: Our 6th floor east facing room looked out over the SF Bay at a distance, and we could see the planes approach the airport. Rooms were clean and quiet.
Location: Near the Coyote point nature museum, and the Bridgepoint mall.
Attractive location. Friendly, efficient maid service. The maids created an "elephant" towel that was cute. Free WiFi. Free parking, but spaces were very tight. Only two elevators near checkin and one was out of order. Breakfast buffet looked extensive, but cost #14.95. Given the location and time of year, the price was about as expected. I'd go to this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Forestville, CA

Nice stay..wish the shuttle ran 24 hours though

Posted Aug 11, 2014
I specifically booked this hotel because it was close to SFO and had free shuttle service. However, the shuttle didn't start running until 5:50AM, and our flight was for 6:50. We had to get a taxi but the service desk helped by booking the taxi. Comfy beds that you can adjust for firmness and good coffee with Keurig.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in San Mateo, good price

Posted Aug 6, 2014
We were pleasently surprised when we arrived, the Hotel was great, staff were great
5 out of 5
Recommended
for Everyone
by A verified traveler

Trip to San Francisco

Posted Jul 23, 2014
Good hotel. Clean room and comfortable. Great breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Impressed

Posted Jul 15, 2014
Very nice hotel and comfortable rooms. Only downfall is not a great gym and is pricy a bit at times, which is the only thing that keeps me from staying there when in that area all time but at least you know that the bed, room and amenities are plus standard. If you get room for $179 or below it's worth it but not over that. Go elsewhere as you'll find better deals if over that price
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to San Francisco

Posted Jul 13, 2014
Cons: Offer small breakfast to everyone
Location: Small shopping mall across the street. We made the 20 min. drive to San Francisco
Wish they would have had a complimentary light breakfast without having to purchase the buffet
4 out of 5
Recommended
for Everyone
by Ian from Australia

Pleasent enough

Posted Jun 10, 2014
Pros: Decor a bit crazy.. very busy.
Cons: Renovations take time.
Location: Taxi from San Fransciso 80.00US dollars Shuttle service to air port was appreciated. More information on expedia would be good.
Pleasent hotel, granola slice offered on arrival which was nice. We requested fresh milk and it was there proto. Thanks for that. Rooms well appointed, but I think it is about time that hotels informed guests about renovations before they arrive. Guestscan request a quiet room or make an informed decision about their stay. We wanted to relax and sleep in and were awakened by persistent hammering overhead at 7.30am.
4 out of 5
Recommended
for Everyone
by K from Columbus, GA

Great hotel near SFO

Posted Jun 10, 2014
The hotel is undergoing renovation and there were signs of it in some places. Overall, though, our room was great, the staff was helpful and we had a nice stay.