Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2014
During my stay I stayed in the same room with two other friends to save money. Both were uncomfortable with staying in the same bed so we asked for a rollaway. I'm glad that it was provided and the hotel worked with us but they made it a little weird when it was dropped off and just left by the housecleaning staff. We made it work and overall it was a good stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2014
Found the location to be good and the beds to be very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
Cons: The air conditioner in our room was noisy and cycled frequently during the night, making it difficult to sleep at times.
The hotel is generally, if a little expensive, but the air conditioner was very noisy and cycled frequently, which was annoying and kept us awake at times. We also were not told in advance that breakfast was not complimentary, which led to an awkward moment in the dining room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Very nice hotel c/w free airport shuttle.

Posted Oct 27, 2014
Pros: Everything, including the Keurig coffee machine. I also appreciated that I could book a room for a very competitive cost through Expedia; days before
Cons: I did not see room for improvement.
Location: My wife and I stayed only one night, so proximity and a shuttle to the airport was most important.
Hotel is located close to San Francisco Int'l. Airport and offered free shuttle service to and from. Room was new and very nicely presented and was available for a very reasonable price. The hotel staff were very accommodating, even offering to go back to the room to look for a potentially lost item which, as it turned out, was not lost. This action they took was very politely offered by the female morning clerk on duty Oct. 26/14. The hotel also offered a greater selection of television station options available for free with the room, including the current telecast of the World Series baseball game with the San Francisco Giants, which was not available at another, high-level hotel in the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom turlock Ca.

Nice Hotel.

Posted Oct 27, 2014
Pros: nicely decorated. Comfortable bed. It was nice that there was a microwave, iron and ironing board and blow dryer and free parking.
Cons: The fan in the bathroom did not work, the bed controls did not work, and would have been nice to have free breakfast. I could not turn the shower head
Location: we did not do much in the area.
This was a nice hotel. nicely decorated. Very comfortable bed. It was nice that there was a microwave, ironing board and blow dryer. The parking was free and that was nice. Even though the bed was extremely comfortable the controls did not seem to work on the bed and the fan in the bathroom did not work so the bathroom fogged up quickly. Overall though a nice hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Mateo, CA

Hilton all the way!

Posted Sep 23, 2014
I have never slept we'll in a hotel before, ever! Until my resent stay at the Hilton Garden Inn. The bed was adjustable and I could sink into a soft comfortable bed and I felt like a princess!! The bedding was fresh and clean, without gross unwashable covers. All clean and comfortable. The lobby was welcoming and cozy with restaurant, spa and pool. I enjoyed the hottub before headed off to bed at night. Ahhh... And best if all, except for maybe the comfort of the bed, it was quiet!!!! Superquiet! I'll never stay any place else. Hope all hilton garden inns have the same high standards and friendly staff!!! So happy!!
2 out of 5
by A verified travelerfrom LA

Staffs were not experienced and kind.

Posted Sep 15, 2014
I stayed two nights. Second day, I came back to hotel from trip around 7 p.m.. But, it did not clean up my room yet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was very enjoyable. Decent food also.

Posted Sep 8, 2014
Very enjoyable. Had dinner in the resturant and food was suprisingly good. Braekfast buffett also good but a little pricey.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bay Area, Ca

Nice hotel located close to shopping

Posted Aug 26, 2014
Pros: Immaculately Clean, free hotel parking, pool, modern stylish design, comfortable and spacious rooms.
Cons: Include a complimentary breakfast buffet
Location: The hotel is centrally located near a freeway on/off ramp, very close to shopping and restaurants
Went to dinner in nearby San Carlos. My wife and I completed a late check in and the staff member at the front desk was polite and efficient. Our room was tastefully decorated and looked recently renovated. Everything was immaculate and the bed was delightfully comfortable. I would love to stay here again.
2 out of 5
by A verified travelerfrom Minneapolis

Nice Hotel bad service

Posted Aug 24, 2014
Location: location was OK if one wishes to go to beach but 15 miles from SF downtown with bad traffic
The hotel was decent but even as Honors member the reception person was arguing about giving me a water bottle. Expensive place doesn't even offer breakfast and instead charges for every little thing. I will never stay at this hotel again.