Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 20, 2015
Pros: everything.
Cons: nothing.
Location: shops and restaurant.
great experience...... no complains..... best place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wish they all could be like Hilton Garden San Mate

Posted Mar 18, 2015
Location: Great location with restaurants,etc...
Beautiful hotel, with appreciative staff. A place I would bring my wife and kids.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Mar 9, 2015
I really enjoyed staying there. Staff is very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
It was good but not too close to the entertainment places
2 out of 5
by A verified traveler

Not that great....

Posted Feb 18, 2015
The hotel was very easy to find and close to the location that we needed to be. The lobby and restaurant area was very nice and has been newly renovated. Unfortunately that's were the nice part stopped. We didn't get in until a little after midnight and the girl at the front desk very rudely informed us that our room wasn't ready yet and that we're just going to have to sit and wait about 10 minutes. Being as it was after midnight I asked how it could be possible that the room "wasn't ready yet" she was very short and said hang on....she never answered my questions. I think she was more concerned with checking in the "cop" guest that came to the check in countr after us. I know this because she did in fact check them in before continuing to help me that was very frustrating! So we got our room key and got to our room. I was very disappointed. We had stayed at this same hotel a year earlier and booked the same thing a king bed room. This time we got a very old room with very little space mans mold in the shower. The Townes were old and dingy. I was just overall disappointed with the Hoyle on this stay. Good thing is that it is close to restaurants. Don't think I'll stay there again.
5 out of 5
Recommended
for Couples
by Hector

This traveler left a rating score only Posted Jan 27, 2015 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2015 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 22, 2015 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 20, 2015 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Kojifrom 東京

まあ良いです。

Posted Jan 18, 2015 on Hotels.com
出張で利用しました。部屋は広めできれいで、車の音も気になりません。フロントの対応も良いです。電子レンジがあるのは便利です。ただ、無料コーヒーのサービスと部屋に金庫が無いのが残念ですが、割り切ると良いホテルだと思います。