Ratings based on 1,728 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Great location and facility but have to pay 4 wifi

Posted Jul 22, 2014
Room was a little small and disappointed that you had to pay for wifi when you are already paying a lot for room and $50 per day to park.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
the hotel was very good.. my only issue was I should of picked a hotel a little closer to what I wanted to see I would say there again
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Location

Posted Jul 20, 2014
Pros: Very conveniently located.
Nice Hotel, clean, comfortable, and very well located. My family and I spent there 3 days, we were able to walk everywhere. The only minus, was an outrageous parking fee. If you are booking this hotel, take into consideration that parking will cost you an additional $50 a day.
3 out of 5
Recommended
for Everyone
by A verified traveler from M

5 day stay

Posted Jul 20, 2014
Very small rooms. Great location. Elevator was broken for at least 8 hours. Entire hotel had to take service elevator. They have out $50 dollar vouchers for the inconvienance. Voucher did not improve my feelings on the situation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorba Linda, Ca

Good times

Posted Jul 17, 2014
Within walking distance from all of our favorites places. The executive lounge was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Short San Francisco stay

Posted Jul 13, 2014
This hotel is perfectly located within walking distance to Chinatown and North Beach. The staff was friendly and accommodating. We would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Nice hotel close to everything

Posted Jul 9, 2014
Pros: Location and attentive staff.
Cons: Nothing really.
Location: Great location within walking distance to all areas.
Fantastic location, close to financial area, chinatown and North Beach.
4 out of 5
Recommended
for Everyone
by A verified traveler

Caters to tourists and families

Posted Jul 7, 2014
Next to chinatown, little Italy. 10 minute walk to union square. 25 minute walk to Fisherman's wharf. No homeless around Safer area compared to union square, civic center Easy self parking that shares same elevator as hotel. $50 per night which is cheaper than going rate of $60 now. Not on a hill so easy walking as compared to Stanford Hotel, Mark Hopkins Hotel Lobby is small and gets crowded Bathroom has no fan No Pool, fyi for kids Easy to catch cab out front Overall, this is a fine hotel for tourists due to it's location and safe neighborhood. But if you want a swanky hotel bar scene, then stick with the Hyatts, Marriotts, Westins etc.
3 out of 5
by J-Rev

Posted Jun 18, 2014
San Fran luckily is a great trip for a nice mini vacation and the sites make up for the lack of quality that was offered at the hilton downtown finical district which should be renamed to Hilton China town.
4 out of 5
Recommended
for Everyone
by Larissa from Sacramento

Great location & views

Posted Jun 11, 2014
This hotel is perfectly located in the Financial District and is close to several restaurants, bars, and neighborhoods. Their bayview rooms have gorgeous views of Coit Tower, the Marina, and Embarcadero. Staff was very friendly and nice. Private parking is a bit ridiculous, being $51 nightly. They should offer guests a lower price since its a public garage that your parking in. Don't forget to request a mini fridge because they are not provided for you.