Ratings based on 5,825 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Great location close to many shops. Staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location is key to this large hotel

Posted Jul 26, 2015
Pros: above
amenities such as lobby coffee shop wifi in lobby as well as location make it a great locale for sightseeing out of towners no concern with service in any category
3 out of 5
by A verified traveler

Close to union sqyare

Posted Jul 25, 2015
In renovated room, but bathroom smelled even after it was cleaned again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock, TX

Good stay in SF

Posted Jul 25, 2015
chose this hotel for our last night in SF because we wanted to stay near Union Square. Hotel was outstanding and exceeded our needs/expectations. Only downside was location...we stayed in Nob Hill area at the beginning of our trip and enjoyed that location more...less crowded, less hectic, more payed back areA.
3 out of 5
by A verified traveler

Posted Jul 25, 2015
Room was satisfactory but our air conditioner didn't work. It was fixed later but that wasn't fun. The bell service was rude both days.
2 out of 5
by A verified traveler

Nice location but rude staff

Posted Jul 25, 2015
Location was great but check in and valet parking staff not very friendly. I won't come back here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guayaquil - Ecuador

Nice experience

Posted Jul 24, 2015
It was a nice experience to be there. The skyline from the room and the amazing view of San Francisco during breakfast was the Best.
5 out of 5
Recommended
for Couples
by A verified traveler

Awesome hotel.

Posted Jul 21, 2015
Pros: Big.
Cons: Wi-Fi in rooms for free if possible :)
Location: Very close to the Union square and that was the best part.
Awesome. The best place, location and in downtown SF. I couldn't get any better.
3 out of 5
by A verified traveler from e

Dyrt hotell med många extra avgifter.

Posted Jul 21, 2015
Väldigt lång kö för incheckning. Tog nästan en timme. Det kostar 60 dollar per natt för parkering, 50 dollar extra per natt för wi-fi och en hemsk frukost där man får stå i en lång kö för att få en banan en bulle och en kaffe i en påse. Vill man ha frukost buffé behöver du lägga till ytterligare 10 dollar per dag, då behöver du stå i kö igen i ca 30 minuter. Hela receptionen var dessutom en stor byggarbetsplats under tiden vi var där.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco,CA

Good size room for what u pay for

Posted Jul 21, 2015
I stayed in a standard king size bed. It was a good deal close to union square. Felt safe sleeping there. Clean; no weird odors. Small bathroom awesome shower. Paid 2 days for parking..wish that was included :( that was the only downfall, $50 per day. But at least you can get out and in as you please.