Ratings based on 1,747 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
Pros: Location.
Great location close to fisherman's wharf with access to many of the bus lines. Hotel was a little noisy, but that is more due to other guests than the hotel itself.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice Hotel in an Excellent Location

Posted Jan 25, 2015
Pros: Location & Breakfast Buffet
Cons: Flexible check-out timing
The hotel is situated right in the heart of Fisherman's Wharf. From here, you will be able to go to all tourist locations across San Francisco via the use of Muni public transportation. Attractions such as Pier 39, Ghirardelli Square, Aquarium of the Bay and Bay Area cruise embarkation location are at a walking distance. You have a lot of options to eat including the famous Boudin restaraunt near this hotel. In addition, the hotel provides breakfast buffet. Overall, I had a nice experience at this place.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth, TX

Location, Location, Location

Posted Jan 19, 2015
Pros: Location
Location: MUNI (mass transit), Fisherman's Wharf, Restaurants, Ghiradelli Square, Pier 41, Hyde Pier, Alcatraz Landing (10 minute walk), Pier 39
We stayed at the Holiday Inn Express at Fisherman's Wharf over the weekend of Jan. 14-18. Had a nice room that had a street view (we had to ask to get this view). Most of the hotel's rooms face a courtyard. Since this was our 1st trip to SF, so we wanted to be able to see outside. The hotel staff was very pleasant and accommodating at every turn. The breakfast was pretty standard for this type of hotel, but very busy while we were there. A lot of people use the free breakfast. We opted to go to some of the local eateries within a 2 minute walk everyday except our departure day. The best thing about this hotel is it's location. You are a 5 minute walk to everything: the Wharf, street cars, MUNI, restaurants, and sightseeing. Should we go back to SF, we would probably stay here again. Overall, it was a pleasant experience!
4 out of 5
Recommended
for Everyone
by A verified traveler

On business trip

Posted Jan 15, 2015
Surprised by cleanliness and updated rooms. A little noisy (thin walls) Located conveniently -easy walk to shops, restaurant. Slow elevator. Great breakfast. noisy fan in bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2015
Great deal thru Expedia. Good location, clean, good free breakfast compared to other free hotel breakfast. Staff friendly. You can leave your car there til 6 pm on the day of checkout which was nice since it's $50 to park there. Rooms small bit not there much. Pillows uncomfortable. Staff super friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Huntington Beach, CA

Great location!

Posted Jan 13, 2015
Overall we had a great experience at this hotel. The room was clean and comfortable. The staff was friendly and helpful. The free breakfast was good as well. But the location was fantastic! I would definitely recommend this hotel to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2015
Pros: Breakfast was a nice bonus as only 2 of our party require actual food the others simply had a great visit and coffee.
Location: Awesome location. For any price you can't beat it!
Check in was smooth, front desk personnel pleasant and friendly. We had 2 rooms and as we were not picky about having connecting rooms, we simply wanted the same floor they got us hooked up and checked in at noon. Breakfast great option but get there early, plenty of seating until about 0800... then a madhouse!
4 out of 5
Recommended
for Everyone
by A verified traveler

SFO stay great

Posted Dec 28, 2014
Kids loved the food selection at breakfast. I liked the location the most, walking distance to cable car stations, bus stops, public transpo and restaurants. We wished we had a better view though. Overall, we had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2014
Nice location near fishermans wharf . Good staff and nice breakfast.
5 out of 5
Recommended
for Couples
by A verified travelerfrom victoria bc Canada

Great location

Posted Dec 28, 2014
Pros: Everything. Didn't need pool, and maybe this is why there weren't too many young families here ?
Cons: Breakfast quantities at times.
Location: Fishermans wharf. Ferry to alcatraz and sausalito, good bus routes and cable car lines just a block away.
Great location, one block from Fishermans Wharf. On convenient bus routes to bridge and downtown ( we didn't have car)). Very close also to two cable car lines. Only comment about hotel was breakfast one morning, ran out of most food due to how busy hotel was. Didnt affect us since we had eaten but if I had come down at 845 instead I would have been annoyed that the staff couldn't keep up with the demand. Otherwise food was good with healthy choices and whole grains. Maybe lose the "white death" processed sugar Danish and corn syrup ! Would definitely return.