Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grover Beach

easy to get to Airport

Posted Jun 29, 2015
We stayed here at the beginning and end of a vacation out of state. Everything was fine, staff was nice, room was comfortable, and it was nice to be able to leave our car there while we were gone. Would stay here again when traveling in/out of SFO.
Comment from Hotel Management
Jul 2, 2015 by Leila, Hotel Management
Dear Elizabeth, On behalf of the staff of our hotel, we would like to thank you for staying with us and for posting a good review for our hotel. We are very glad that you had a good overall stay with us. We hope to see you again in the future. Kind Regards, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Closest thing to home without being home

Posted Jun 29, 2015
Really enjoyed my stay. Right next to the bay. Great views from room
Comment from Hotel Management
Jul 2, 2015 by Leila, Hotel Management
Dear Allan, Thank you so very much for your kind words and your loyalty. We are happy to hear you had a pleasant stay while at our establishment. We look forward to having you stay with us in the future. Regards, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville,Alabama

Excellent view,hotel next to the bay

Posted Jun 25, 2015
Pros: Everything,except it is little expensive.
Cons: none
Location: There is not much you can do,except you got a car.
This hotel has excellent view,it is next to the water.It has excellent complimentary hot breakfast.We enjoyed.
Comment from Hotel Management
Jul 2, 2015 by Leila, Hotel Management
Dear Shi, We would like to thank you for staying with us and for posting a nice review for our hotel. We are very happy that we were able to make your stat a comfortable and relaxing one. It is always our pleasure to serve our valued guests like you. Thank you once again and we hope to see you again in the future. Best Regards, Leila Borja Guest Services Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Japan

Posted Jun 24, 2015
空港に近く便利なところでした。 朝食はあまり品数はなかったが、朝食の定番メニューはあり美味しかった。
Comment from Hotel Management
Jul 2, 2015 by Leila, Hotel Management
Dear Koh, Thank you for your kind words. We are happy to hear that our hotel met your expectations. We look forward to having you as a guest in the future. Sincerely, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with bay water view

Posted Jun 24, 2015
Pros: Great staff and an amazing offerings for breakfast. Wonderful personal care items in bathroom. Free shuttle to and from SF airport.
Location: Close to park, good sidewalks and paths for walking.
Staff was always friendly, professional, and willing to help. Great coffee and fresh fruit offerings in main lobby along with comfortable and inviting sitting areas. Shuttle service was readily available.
Comment from Hotel Management
Jun 30, 2015 by Leila, Hotel Management
Hello, Thank you very much for your kind words regarding the hotel. We are pleased to hear that our hotel met your expectations and we’re even more happy to hear that you were satisfied with our staff and service. Our staff always strives to provide quality service to each and every single one of our guests. Please come visit us again in the near future. Kind Regards, Leila Borja Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Jun 18, 2015
Pros: Everything. I cannot think of one negative comment.
My husband and I stayed at the Holiday Inn Express SFO last year and again this year. The hotel was clean, the staff friendly and a great location -the airport is only minutes from the hotel. We took a shuttle to the airport, jumped the Bart and then went sight seeing San Francisco. A couple days later we rented a car and went to Healdsburg, San Jose and Half Moon Bay. When we go back, we will be sure to stay at the Holiday Inn Express SFO again!
Comment from Hotel Management
Jun 20, 2015 by Leila, Hotel Management
Hello, Thank you for your comments. We are happy to learn about the great experience you had while staying at our hotel. Most importantly, we are pleased to hear that our staff provided you with the quality guest service you deserve. We hope to see you again in the near future. Sincerely, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
Beautiful hotel and great location. Great Continental breakfast as well. If you enjoy running, there's the SF Bay trail right in your backyard.
Comment from Hotel Management
Jun 19, 2015 by Leila, Hotel Management
Dear Christine, Thank you for staying with us and for taking the time out to share your experience with us. From your feedback, it seems like you had a good overall stay with us and did not encounter any issues from your stay. Thank you and hope to see you again in the future. Kind Regards, Leila Borja Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice complimentary breakfast

Posted Jun 14, 2015
We enjoyed watching the planes landing across the back parking lot. 3rd time back to this hotel!
Comment from Hotel Management
Jun 16, 2015 by Leila, Hotel Management
Dear ava, We would like to take this opportunity to extend our gratitude for staying with us and for sharing your feedback. As a valued guest, we truly appreciate your comments and we are glad to know that we were able to make your stay a good one. Hope to see you again soon. Kind Regards, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great hotel, closer to the airport

Posted Jun 1, 2015
The hotel was close to airport, free parking and breakfast every morning. Rooms were in great condition with comfortable beds and clean overall.
Comment from Hotel Management
Jun 4, 2015 by Leila, Hotel Management
Hello, Thank you for your kind words. We are happy to hear that our hotel met your expectations. We look forward to having you as a guest in the future. Best Regards, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted May 18, 2015
It's the little touches that make a great hotel. Fruit always available and ice coffee and cookies in the afternoon. Great hotel nice, atmosphere. Holiday Inn is always good.
Comment from Hotel Management
May 20, 2015 by Leila, Hotel Management
Hello, Thank you for taking the time to leave your comments. We are delighted to hear that our hotel has met your expectations. As a valued guest, your comments are very much appreciated. Your comfort and satisfaction are our top priority and we are very happy to know that you had a good overall stay with us and that you liked our amenities. We hope to see you again soon. Kind Regards, Leila Borja Guest Services Manager