Ratings based on 487 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

T

Posted Oct 26, 2014
Pros: Close to airport
Location: San Mateo has a cute downtown and a nice shopping mall.
The hotel staff were not at all helpful. We just wanted to know what restaurants and shopping were in the area and they made no attempt at answering our questions. All they could tell us was go to San Francisco.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 24, 2014
Great service Hospitality by staff was good Location to airport/ traveling via BART train system from airport was convenient to SF
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta Canada

Close to airport and transit

Posted Oct 16, 2014
Pros: Free parking, breakfast included, close to aiport and BART station. Room was very clean!
Location: Convenient to airport and off the freeway. Millbrae BART station is a short drive away so it was convenient to get to other main attractions.
The hotel and our room were exceptionally clean. Front desk staff were polite, knowledgeable and helpful. Hotel is close to the airport but there was no noise from airplanes. It is a short drive to Millbrae BART station which has very cheap parking. Breakfast was hot and fresh; eggs, baccon, turkey sausage, biscuits, various cold cereals, various yogurts, oatmeal, warm cinnamon buns, bagels, breads, bananas, apples, juices, coffee, tea and hot chocolate. Breakfast had something for everyone.
Comment from Hotel Management
Oct 22, 2014 by Mary, Hotel Management
Dear Mactay, From your review it seems that you enjoyed your stay with us. With our recent $7.5 million renovation, our team is focused to ensure that our hotel is functional and clean. A tip for next time. If you would rather not drive to BART, you can always take our Airport Shuttle to the International Terminal to catch BART too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
Pros: Free Breakfast & cleanliness
Cons: none
Location: none
Ive had such an amazing time & a memorable experience at this place.
Comment from Hotel Management
Oct 19, 2014 by Mary, Hotel Management
Thank you for your feedback of your recent stay. Our staff tries to deliver its best every day to every guest. We hope that you come back again when you fly into the San Francisco Airport.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient hotel for SFO travelers.

Posted Oct 11, 2014
Pros: Effective and eficient hotel.
Cons: Real plates and forks, etc. please.
Location: Not a locaciĆ³n to fool around but just a transit to/from the airport.
Everything world very Wellington. To small location for breakfast and plastic/cupboard plates forks, spoon and knife make the breakfast unplaisant.
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Holiday Inn Express Burlingame

Posted Sep 28, 2014
Pros: Location to San Francisco, the airport. Continental Breakfast was good.
Location: Near the airport And about 15-20 minutes from downtown San Francisco
My wife and I stayed here wile in our honeymoon in San Francisco. Location to the city was good, about a 15-20 minute drive to downtown. The hotel was also right on the water which was very nice. We would sit there after breakfast and in the evening. The rooms were comfortable and clean. The staff was also very helpful. Convenient to get to and from the airport. My wife and I enjoyed staying here and recommend it to anyone.
Comment from Hotel Management
Oct 3, 2014 by Mary, Hotel Management
Dear Justin, Thank you for much for your glowing recommendation. We do have it pretty nice here with our location on the bay. Sometimes it's nice to sit on one of the benches overlooking the bay behind the hotel and just watch the planes take off and land. I will pass on your comments about your room's cleanliness to our housekeeping staff. We look forward to having you when your next trip brings you out to San Francisco.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel,

Posted Sep 22, 2014
Pros: Beds
Only stayed for 2 night, was nice and beds were very comfortable.
Comment from Hotel Management
Sep 25, 2014 by Mary, Hotel Management
Thank you for staying with us and for sharing your experience. We are happy that you found our beds comfortable and that you liked our newly-renovated property. We hope to see you again in the future. Regards, Mary Guest Services Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Bunbury.WA

Close to airport and some local restaurants

Posted Sep 9, 2014
Room was clean, windows that opened for fresh air, nice view and comfortable bed. We were also able to check out late (2pm). The only thing I disliked was the breakfast seating or lack thereof.
Comment from Hotel Management
Sep 17, 2014 by Mary, Hotel Management
Thank you very for staying with us and for posting a review for our hotel. We are glad that we were able to make your stay a comfortable one. We appreciate your feedback as this will help us serve our valued guests like you even better. Regards, Mary Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, MD

Excellent service

Posted Aug 18, 2014
Enjoyable stay. Great breakfast. Free parking was a plus. Location is convenient too.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good hotel close to SF Airport.

Posted Aug 11, 2014
Clean, good staff, free shuttle to and from Airport, Free Wi-Fi, spacious room, beautiful scene in window.
Comment from Hotel Management
Aug 14, 2014 by Mary, Hotel Management
We would like to thank you for choosing us and for posting a nice review for our hotel. We are happy to know that we were able to meet your standards, and that you liked our newly-renovated room. We hope you visit us again in the future should you be back to the beautiful city of San Francisco. Regards, Mary Guest Services Manager