Ratings based on 589 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

A few nights in San Francisco

Posted Sep 26, 2014
Pros: Location, Staff.
Cons: Car parking prices for residents. Ensure families are put in adjoining rooms rather than having to badger reception to get things changed.
Location: Good location with great views from upper floors, good public transport links.
Hotel well placed for a cable car ride or easy bus ride to Fisherman's Wharf. Taxi back late night was good value. Car Parking is expensive - but quite secure. There is alternative parking nearby for about 10 bucks less ie $30 per 24hrs. We ate breakfast by buying in from nearby shops, the fridge was a bit small and noisy. Altogether a good stay and I would visit this hotel again. The locality felt safe to walk about in as a tourist from out of town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, Location not so much

Posted Aug 18, 2014
Cons: sound proofing the windows
Location: There is a great breakfast place close by called Mel's and for a unique bar try out Tommy's Joynt it has great character......
I couldn't fault the staff, service or facilities of the hotel. The breakfast menu is really nice and the rooms are big and the beds really comfortable. The location is too far from Fisherman's Wharf or any of the areas that you would want to go visit for food and drinks. You would always need to get a cab and the street is busy with traffic nosy so bring ear plugs if you are a light sleeper.
4 out of 5
Recommended
for Everyone
by A verified traveler from slc, ut

Ok

Posted Aug 9, 2014
I think this hotel is overpriced. It's nice, but not that nice. Location is good, service in their restaurant is terrible unless you go to the bar. The beds gave me backaches, they're too soft.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta, Canada

Nice hotel not too far from wharf.

Posted Aug 8, 2014
FrIendly, helpful staff. Clean rooms. Nice showers. Nice desk/counter space in room and bathroom. A relatively easy walk down to the wharf if in good health. Starbucks on the corner. Grocery store nearby. Transit stop on corner that can take you down to the wharf.
2 out of 5
by A verified traveler

Air conditioning was fixed at a hot level

Posted Aug 7, 2014
Some of staff were "snippy". Rude and condescending
4 out of 5
Recommended
for Everyone
by A verified traveler from Ste-Julie

Good localisation.

Posted Aug 5, 2014
Very Nice stay in San-Francisco. Good localisation to visit the city. Close from many bus and cable car route.
4 out of 5
Recommended
by Victor from Belfast N. Ireland

Good all round hotel

Posted Jul 23, 2014 on Hotels.com
Hotel has been re-modelled . We had a very nice stay
3 out of 5
Recommended
for Families
by LessNoisePlease from UK

Mediocre Breakfast

Posted Jul 14, 2014 on Hotels.com
Great location. A/C pretty noisy though - I've stayed in much cheaper places with whisperingly quiet A/Cs both in Europe and the US (on this trip). You'll get a much better breakfast at a local cafe - e.g. 'Toast' which is nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Nice hotel but expensive!

Posted Jul 12, 2014
You pay for the stay, the parking and no free breakfast... Everything has a price nothing comes free with the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jul 10, 2014
Pros: Location
Cons: Parking is a bit pricey and there are no deals to combine with a room package.
This was a great hotel. Very clean, great views from the room (we were on the tenth floor), and a good location. Would definitely recommend.