Ratings based on 1,831 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler from Eureka, CA

Decent

Posted Aug 27, 2014
Pros: location, location, location & onsite parking (expensive as it might be)
Cons: The rooms need updating and the windows need to be replaced to cut down on outside noise. Minifridge should be standard,
Location: Fishermans Warf
This hotel is conveniently located. It was fairly clean but in need of updating (popcorn ceilings...ugh). The traffic noise was really really bad and the hallway was also not quite. Plus it was very expensive. But the room was large and the staff was nice.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 26, 2014
Pros: Convenient location to Fisherman's Wharf
Great hotel within walking distance of Fisherman's Wharf
4 out of 5
Recommended
for Everyone
by A verified traveler

location location great

Posted Aug 26, 2014
Pros: close to everything we wanted to see
Cons: airport shuttle
move to annex was no problem got there early and was moved to new annex with no problems
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was convenient to everything

Posted Aug 25, 2014
Hotel was convenient to everything. We even felt the earthquake when we were there! lol Staff was friendly, we were able to check in early after a long day on the plane. Hotel was well maintained, convenient, overall a great experience. Would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from NGS LB

Convenient hotel close to pier 39

Posted Aug 22, 2014
You have to be sure to check in in the main building or else it is for young people to explore. Good overall but most convenient to the port
4 out of 5
Recommended
for Everyone
by A verified traveler from St Paul, Mn.

Great location-close to everything

Posted Aug 21, 2014
Pros: Location -LOcation- Location.
Location: Fishermans wharf, Pier 39, Ghiradlli Square, Hyde street cable car, maritime museum, Little Italy- all within walking distance. Great restaurants.
Concierge and hotel staff very friendly and helpful. Bed very comfy and toiletries nice.Lots to do close by. Hop- on Hop off bus great way to see the sights. Play, Beach Blanket Babylon in Little Italy so much fun and good food near by.
3 out of 5
Recommended
for Everyone
by A verified traveler from London. ON

nice hotel

Posted Aug 21, 2014
Cons:
Location is family friendly but our room had view at the parking lot and we were not in the main building.
5 out of 5
Recommended
for Everyone
by A verified traveler from a

Good location

Posted Aug 20, 2014
The people serving breakfast are very nice. Friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay and enjoy San Francisco

Posted Aug 19, 2014
Parked the car and didn't need it for three days, walked or rode the hop on hop off buses everywhere . Location to wharf and pier 39 awesome. Be prepared for $40 a night parking tax so whatever deal you get through expedia add $45 a night. Worth it to me for secure underground garage and just leave it.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago Illinois

not what we sign up

Posted Aug 19, 2014
We were put up in the second hotel which it wasn't what we sign up for. Our view was a dumpster out our window. We paid for location. Ask which hotel you will stay in.