Ratings based on 2,552 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sonoma, California

Everything was smooth and easy!

Posted Jan 28, 2015
Pros: Good price for perfect location. Saved money on not having to get cab rides to and from.
Cons: Cheaper parking!
Location: We could just walk out and were within steps of everything.
There was a nice empty refrigerator to put our leftovers in. The coffee was good in the room. The view outside our window was a giant ugly wall. That was the only bad thing and it would have been horrible were we not only there for the night. GET A BETTER VIEW!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 64153

Nice Hotel

Posted Jan 27, 2015
Pros: Location, rooms
Great location, comfortable rooms and friendly staff. I will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ponta grosss

Ótima. Bem localizado, limpo e organizado.

Posted Jan 27, 2015
Pros: Limpeza, localização, quarto enorme.
Cons: Frigobar no quarto.
Location: Tudo perto e de facil acesso.
Ótima. Voltaria sem dúvida. Lugar aconchegante, bem localizado, com tudo perto.
5 out of 5
Recommended
for Everyone
by A verified traveler

My short stay.

Posted Jan 27, 2015
A wonderful stay at this Hotel. The staff were very friendly and helpful from the moment I arrived. The concierge helped straight away and booked a 24 hour combo ticket," open top" bus tour and boat trip and visit to Alcatraz. It is a children friendly hotel too, caters for schools I think. Everything I needed to do was only about 4 blocks walk.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Utah

GREAT PLACE

Posted Jan 26, 2015
Pros: Clean, staff was nice, central to many locations!
Great hotel. Was inexpensive yet clean, right next to our tour group and the wharf! I will stay here again!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Just alright..

Posted Jan 24, 2015
The hotel just like most hotels in SFO is a little tired, comfortable nonetheless except for the noisy heater. Close to Fishermans Wharf which is becoming more of a homeless destination, havent been in SFO for over 10 years and it seems the homeless situation has gone from bad to worse.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, Alberta

Great location

Posted Jan 22, 2015
Pros: Location and hotel was clean, with very helpful staff.
Cons: Nothing could have been done to make our stay any better than it was.
Location: Fisherman's Wharf was a block away. Everything we wanted to see and do was easily reached walking, which was a great feature for us.
We arrived early, hotel staff allowed us to check in anyway. Tourist information desk was very helpful and we were directed easily to where we wanted to go. Hotel was clean and all staff we encountered were pleasant and friendly. We would stay here again.
3 out of 5
by A verified traveler

Exactly as advertised

Posted Jan 21, 2015
The hotel was fine - it provided a safe, clean room. However, in no way did the hotel exceed expectations, nor did it seem to make much effort to do so.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and location.

Posted Jan 21, 2015
Pros: Everything.
Location: Fisherman's Wharf, Pier 39, etc.
This hotel was great! I stayed here and the Sheraton. Although the Sheraton was a little closer to things, the parking and WiFi charges were outrageous. You do have to pay for parking at Holiday Inn, but it was VERY reasonable. The WiFi was FREE!! Love it!! I will not stay at the Sheraton again, I will definitely return to Holiday Inn. It was such a great value for the $$$.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

All great except plumbing

Posted Jan 12, 2015
Pros: Convenient to Fisherman's Wharf, Chinatown, and other tourist areas.
Cons: Plumbing described above.
Location: Block from Fishermen's Wharf great.
Plumbing in bath and shower needs to be fixed. Drainage poor.