Ratings based on 2,603 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel near Fisherman's Wharf

Posted Feb 25, 2015
Hotel is fine, rooms are incredibly clean, and it is very close to Fisherman's Wharf. I also liked the fact there is a Denny's nearby for breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel at a reasonable price

Posted Feb 24, 2015
Nice and clean hotel. Within walking distance of Fisherman's Wharf & many other points of interest.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom albany ny

Clean room nice view. The staff was very helpful

Posted Feb 22, 2015
Pros: Location
Location: Close to transportation and the wharf
Nice location good value helpful staff. We will be back
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas

Nice hotel, great location

Posted Feb 20, 2015
Pros: Location
Cons: Staff needs to be friendly.
Location: Great location, food, museums, and cheesy touristy stuff within easy walk.
My wife and I spent five days in San Francisco and wanted a place to be able to easily hit most of the attractions. The hotel was located in a great spot, within walking distance of the wharf, Giradelli Square, and to connections on the cable cars. The hotel itself is comfortable and clean and although we didn't use the pool, our room had a view of it and lots of people seemed to enjoy it even with highs in the 60's. The staff were not friendly, but this seems to be the norm in big cities. No smiles and everyone seemed to really hate they had to be there. The hotel was reasonably priced, especially for the location, but extras were very expensive. Parking was $50 a day and breakfast for me and my wife was close to $60! That was just for a couple eggs and toast, nothing fancy. Fortunately, there are several fast food places within a couple blocks. Overall, I recommend the hotel but take a shuttle from the airport and don't spend another penny at the hotel.
2 out of 5
by A verified travelerfrom sacramento

Close to fishermans wharf

Posted Feb 17, 2015
Booked for an event to be with friends and family, but was put in another building across the street. Restuarant food minimal. Parking fee was a ripoff of $48 a night
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything!

Posted Feb 16, 2015
I stayed here last week for 4 days and I was very satisfied with this hotel. The location is close to everything (Citysightseeing tours, Ghirardelli, Fisherman's Wharf,Pier 39,Trade
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ca

Posted Feb 14, 2015
장소도 좋고 (피셔맨스 워프와 기라델리 스퀘어도 가깝구요)가격대도 주변호텔에 비해 괜찮았어요~ 객실 청결하고 직원들도 친절했습니다~
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, price, and accommodations

Posted Feb 13, 2015
I don't have the time but would like to submit this questionnaire with my other remarks. However you will not allow me to do so until I fill this section with some meaningless log about my adventures out west. So I am attempting to find a way to fulfill this needless requirements as quickly as I can
4 out of 5
Recommended
for Families
by A verified travelerfrom SF Bay Area

Basic room but great location.

Posted Feb 10, 2015
Pros: As stated, the location is awesome. Park your car underground and just walk to everything. The gift shop and lobby are nice. Laundry room is handy.
Cons: A bit thicker walls, maybe. And lower the parking price 15%.
Location: Fisherman's Wharf is right there as is Ghirardelli Square and Aquatic Cove. Even Pier 39 is walking distance. Denny's is convenient.
Was a bit confused by the fact that Holiday Inn Express and Holiday Inn are located right next to each other. Fortunately there is a door man at Holiday Inn Express with a list of names of people checking in so he was able to tell me I was at the wrong one, without me having to get out of my car. The room is very basic, what you are really paying for is the great location. Two short blocks from Ghirardelli Square and one block from Fisherman's Wharf. You can walk to the beach at Aquatic Cove in the morning. One minor drawback for us is that since we are a family, they put us in a room on the ground floor in an area with a bunch of other children and some of them are a bit noisy (can here the kids in the room next door). Not a big enough issue to request a room change, but something we noted. The parking is not cheap (but none of the parking garages in the area are), but the underground lot is convenient and there is a laundry room at garage level that we made use of. It would be nice if they had a change machine so we wouldn't have to wait in line in the lobby for change. The pillows are so comfy, we wanted to buy them. Although we didn't use them, the pool and workout rooms are nice. The Denny's attached to the hotel is a great fallback option when Hollywood Café gets too crowded.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom woodbury, MN

Great location! Close to Wharf

Posted Feb 9, 2015
Great location! Walked everywhere and not far. Parked car in garage was a surprise extra $49! But there is no where to park nearby so....just typical in San Francisco. Great stay!