Ratings based on 2,757 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom c

Mala actitud del concergie.

Posted Apr 24, 2015
Recepcion muy bien. Lamentablemente los servicios del concergie pesimos. (Su nombre es Francisca)....Nos trato de vender tours al TRIPLE del precio, aduciendo que todos los eventos estaban agotados porque habia un gran evento en la ciudad, cosa incorrecta pues al salir a comprarlos fuera los compramos al precio REAL sin problema. El desayuno buffet muy malo (huevo revuelto FRIO y poca fruta). Mala actitud de los meseros. En pocas palabras, no regresaria a este hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

great location

Posted Apr 22, 2015
Pros: location
Cons: cheaper rates and cheaper parking
stayed for 2 nights. location was excellent. went to AT&T Park for 2 Ballgames. transportation was close and easy
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
First time in San Francisco but it wont be our last.....
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Apr 19, 2015
Close to everything. Good. 24 hour Denny's. Keyed elevator access.
3 out of 5
by A verified traveler

Great location, mediocre hotel

Posted Apr 18, 2015
Room was quiet, far away from everything, but had to walk down the street to a separate building. Minimal amenities here. Beds pretty small for my teenage boys. Very clean. Only thing great was the location. Perfect walking distance to everything however, made it worth it.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Phoenix AZ

Walking distance to fisherman's wharf

Posted Apr 16, 2015
Pros: very quiet and clean
Cons: a few minor glitches could be removed
Location: Tours of the bay area, Alcatraz island
Excellent quiet hotel, you can walk to just about anywhere that you need or want to go, there are numerous excellent local restaurants within 5 blocks, fisherman's wharf was a 5 minute walk, overall this hotel has an excellent location nobody should need to go to a chain restaurant such as Denny's or In and Out burger.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall, ok!

Posted Apr 16, 2015
Pros: Coffee machine in the room, mini refrigerator, and nice clean rooms.
Cons: Free parking would be nice.
Location: Close by down town, Fishermens wharf and the bridge. Lots to do.
Overall, nice hotel. Clean. Coffee machine and mini fridge. But it was noisy at night and parking for your vehicle was very expensive at $43 per night :( But you can park on the street for free. Watch the street sweeping signs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, lots of parking space.

Posted Apr 14, 2015
Pros: Location.
Cons: The front desk needs to explain the parking space a little better instead of figuring out myself and finding 3 lots.
Very good location and clean room. Wish it could include breakfast that would save us some time.
4 out of 5
Recommended
for Families
by A verified travelerfrom Mexico City

Excelente relacion calidad-precio y ubicacion

Posted Apr 13, 2015
Pros: Precio, instalaciones, wi-fi gratis en habitaciones, Denys 24 horas dentro del hotel, estacionamiento el mas barato por la zona, excelente ubicacion
Cons: los insumos son de mala calidad y no hay frigo en la habitacion
Location: Caminando está pier 39, el acuario, los cruceros a alcatraz y sausalito, restaurantes, Girardheli, Walgreens, etc
Hemos estado hospedados en otros hoteles en la misma zona, que son más caros y muy similares en cuanto a las instalaciones. Las habitaciones muy limpias, cuenta con un Denys abierto las 24 horas dentro del hotel lo cual es muy comodo. también ofrecen wi-fin sin costo en las habitaciones, lo cual es un lujo. Tiene estacionamiento que también es más barato que los hoteles de alrededor. Inmejorable ubicacion. Pedimos un paquete por internet y nos llego sin problemas. Lo unico es que los insumos del baño como shampoo o acondicionador son de muy mala calidad y no hay un frigo en la habitación, pero es lo unico.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location

Posted Apr 13, 2015
Pros: Convenient location.
Cons: The elevator (one of the two) wasn't working correctly.
Location: Right in the heart of the Wharf, a couple blocks from Ghirardelli Square, and a couple of blocks from Pier 39. Lots of restaurants and shops nearby.
The hotel was in a great location. All in all a clean and friendly hotel. They do have two buildings, though. We weren't aware of that and were placed in the second building. This ultimately was fine, but the main building is where the breakfast buffet, gift shop, bar, etc is. They did give a room choice by showing us on a map which 3 rooms remaining were available.