Ratings based on 541 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Singapore

Hotel close to San Francisco Airport

Posted Dec 14, 2014
The facilities were good but the reception staff were not very friendly and helpful.
1 out of 5
by A verified travelerfrom san francisco

Charged to park my car!!! No parking available!!!

Posted Dec 8, 2014
I was charged to park my car. $12.00 for my car and another $12 for my friend who came to have a drink with me. THERE WAS NO WHERE TO PARK! The Internet signal was weak and there was no hot water. The staff was impatient and rude but very attractive.
1 out of 5
by A verified travelerfrom Sacramento, CA

Horrible hotel. Not worth the money

Posted Dec 8, 2014
Hotel staff is rude, room was dirty, loud party going on until 11:30 pm and the music could be heard on the 2nd floor. Management refused to ask the party to quiet down.
1 out of 5
by A verified travelerfrom los absurdly

Not completely happy with my stay

Posted Dec 2, 2014
Walked into the room, no hand soap, no trash can in bathroom, and not enough toilet paper. After room service was complete they still didn't leave any toilet paper... location is hotel was nice but their service wasn't that great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento

Nice Hotel!

Posted Dec 2, 2014
Pros: Room is big and clean.
We got lucky about getting a very good deal. The hotel is clean and nice.
3 out of 5
by A verified travelerfrom hollywood, florida

Nice hotel but people on the front....!!!!

Posted Dec 1, 2014
Nice hotel, but people on the front desk not friendly. They need to take some customer care classes.!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hote, close to the city

Posted Nov 28, 2014
It was a very nice place. Comfortable rooms, but it smelled a lot like cigar/ smoking. Other than that it was okay. Had nice food and good tv Chanels.
3 out of 5
Recommended
for Everyone
by A verified traveler

location is near to city but without the crowd

Posted Nov 17, 2014
Pros: Staff was nice and friendly. rooms were clean.
Cons: upgrade on some of the amenities, especially the restrooms.
Location: fast food restaurants, costco, some bars and mom and pop shops. The Country Cottage down the street is amazing!
staff was nice, walls seemed paper thin. Not sure if it was the walls or the guests above us were just loud. Location was good, near the city without the hassle of the crowd and cars. The bar downstairs is good as well, bartender Peter was really nice. Sucked we had to pay for parking, i wouldve thought it was included with the hotel fare? Near by is Costco, some fast food locations as well. Overall a an okay area and hotel stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to SFO

Posted Nov 16, 2014
Pros: Location & price
Cons: Parking was tight
Staff was friendly facilities good, Holihans in hotel, shops & neighborhood restaurants short distance across 101 - Grand Avenue SSF.
2 out of 5
by A verified travelerfrom california

Loud

Posted Nov 3, 2014
Hard to sleep, pipes make too much noise. Every time somone used water on that floor the pipes would make so much noise.