Ratings based on 233 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Everything is goodPosted Jul 7, 2014
I.enjoyed my stay, room is clean,.furniture is new looking. I wish they would provide a bridge
by A verified traveler
Do not goPosted Jun 19, 2014
Pros: Absolutely nothing good to say about my stay.
Location: Nothing within walking distance to do and wouldnt recommend walking anywhere from there because its surrounded by sketchy apartments.
First the shuttle was an hour late to pick me up, then when i reserved a Suite with a King size bed 2 weeks in advance they were over booked, so they stuck me in this mediocre room with 2 queen size beds. The TV was blurry and so i was stuck to my ipad (asked the front desk to get maintenance up to fix the tv or cable and they sent the shuttle driver, who then in turn said yea i think its the cable from the tv to the wall, then left and did not even attempt to resolve the issue). The food was poor quality and way over priced.
for Everyoneby Nina from Paso Robles, Ca.
ComfortablePosted Jun 15, 2014
Pros: Conveniently located.
Location: Fabulous restaurants downtown!
It was a very hot weekend, really wished it had a pool, I didn't think I would need one being so close to the coast, however, it was 93 in San Mateo! Very comfortable beds, clean rooms, if it had a fridge it would have been perfect!
for Everyoneby ron from Lincoln, Ca
Posted Jun 15, 2014
Value for price. Nice spacious room. Friendly staff. Convenient location.
for Everyoneby Kathy from Fresno, CA
Close to College of San MateoPosted May 26, 2014
Front desk extremely accommodating and kind. We arrived early and needed a room to prepare for a graduation ceremony. Paula at the front desk got housekeeping to prepare a room quickly and contacted us as soon as it was ready.
for Everyoneby chris from pittsburgh
Great hotel and friendly staffPosted May 20, 2014
Pros: Staff friendly and very clean.
Cons: Only one minor thing. darker drapes in the room to block more light. White drapes are fine, but i wished the heavier drapes closed all the way.
I had a good experience with this hotel. Everyone was very nice and friendly. I would stay there again!
for Business Travelersby A verified traveler
Surprisingly goodPosted Apr 23, 2014
Pros: Location and staff. Size of suite for the price is excellent. Wifi worked great.
Cons: Slightly better amenities; e.g. Plastic cups were weak.
Location: Close to SFO, city and Silicon Valley.
Don't usually stay at Holiday Inn's, but chose this one primarily on location and other reviews. While this is clearly a 3* hotel based on amenities! it is very well maintained property. Neighborhood is not much to look at, but for us not an issue. While it is very close to the 101, only gettting off the 101 going north to the hotel is a breeze. This is not a deal breaker.
by Armand from Vancouver, BC Canada
Average Hotel to do business in the areaPosted Apr 16, 2014
Pros: The location
Cons: Make sure to have all friendly staff.
Location: Close to San Francisco and there are many good restaurants nearby.
We booked the room with breakfast for 4 nights for 3 persons through Expedia and when we checked in we received only breakfast coupons for 2 persons for 4 nights. The hotel attendant said that each room gets only 2 breakfast coupon per day. So she issued 4 coupons good for 2 persons for each day we stayed. Since we were a group of 3 and on the last day we were not going to eat breakfast since we had to leave the hotel at 3 am, we asked if we could have 8 individual breakfast coupons so we could use the coupons for the 3 of us during our stay. But the attendant at the desk in the morning, Christine, said that is not possible since it is not according to the hotel policy (rules). We tried to explain that we were entitled 8 breakfasts but she kept saying of that policy. So our daughter could not eat with us since we did not want to pay again what we were already paid. What a disappointment and her attitude was not hospitable. She should not be working in the hospitality and service industry.
for Everyoneby tracey from surrey, bc canada
Awesome staffPosted Apr 13, 2014
This was a last minute booking. Staff were very friendly and helpful.
for Everyoneby Elizabeth from normal, IL
Very clean and staff very nice and helpful.Posted Apr 4, 2014
I needed more hangers and they brought me some in the morning. Golf course next door was nice too.the hotel has easy access to and from the highway.