Ratings based on 362 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from New York, NY
Great hotel. A real home away from home.Posted Jul 12, 2014
I loved this hotel. The staff was helpful at every turn. The breakfast (daily) and dinner (M-Th) was delicious. The bed with those fluffy pillows were dreamy.. Ultimately, having a full-size refrigerator, microwave, and 2 burner stove top is priceless when you don't want to eat out all the time. I would stay there again in a heartbeat!
for Everyoneby A verified traveler from New Mexico
Nice hotel, very near San Francisco and airportPosted Jul 10, 2014
Pros: Kitchenette, free breakfast, dinner Mon to Thursday. Short trips to San Francisco. Only 15 minutes to the SF zoo and Golden Gate Park.
Cons: Insulation between rooms. Housecleaning tended to forget to leave dishwashing powder and paper towels.
Location: About 15 minutes from airport and main San Francisco. Also near smaller towns such as South San Francisco and San Bruno.
I wasn't quite sure what to rate this hotel. It was a beautiful hotel, great amenities, kitchenette, breakfast and dinner Monday to Thursday. The bad part was the original room we were assigned was right next to the highways and the commuter trains. Avoid rooms 101,201,301 and 401. It is not pleasant hearing trains start up at 5:30 am and not end until midnight. Luckily, I asked the staff if we could get another room. About halfway through the stay, they did find another room with a view of the marina. You could still hear trains, but nowhere near as badly as the original room. Many families stay here, so be prepared for noisy children. Breakfast and dinner were included in the price of the room; that saved us a lot of money.
for Everyoneby A verified traveler
Posted Jul 4, 2014
Excellent in overall experience. Staff was super friendly.
for Everyoneby A verified traveler
One week stayPosted May 22, 2014
Pros: The staff was exceptional - super friendly - in all our travels I would say this was the friendliest staff we have ever encountered
Cons: The décor is a little dated
Location: Very easy to get around & great for airport location
Full breakfast included - the friendliest staff ever - would definitely return & can highly recommend it.
for Everyoneby Rich from Holland MI
Not too far, but away from busyness of city.Posted Apr 23, 2014
Nice base to recharge for activities in a great area!
for Everyoneby y.f. from edmonton
Nice hotel, well maintained good locationPosted Apr 4, 2014
Pros: Location Cleanliness Staff Food buffet
Cons: Heating is a bit noisy. Had to turn it off at night so we could sleep. For some people it might not be a big deal.
Location: You need a car, as it is not close to any shopping centre or restaurants, but they have a bus to take folks downtown.
The hotel was easy to find. It is very well maintained and the breakfast and dinner were excellent! The sofa bed was not the most comfortable one, but that was expected. The staff was friendly, the pool was clean and having a full size fridge in the room is a good thing, especially when one travels with kids! The walking paths around the hotel also were a good bonus.
for Familiesby Jeannette from CA
Excellent HotelPosted Feb 19, 2014
Pros: Free breakfast, dinner and beer. Free parking, indoor swimming pool, gym and cleanliness.
Cons: More TV channels.
Location: Pier 39, walking by the ocean, Union square, alcatraz
I enjoyed my stay at the hotel. This hotel had everything I was looking for and more; free breakfast, indoor pool, gym and free parking. I was also really happy to learn they had free dinner Mon-Thurs and free beer and wine. The hotel were all super nice and accommodating and went out of there way to make sure our stay was pleasant. My kids enjoyed the pool and sitting outside next to the fire pit. I would definitely stay at this hotel again. The hotel was very clean and quiet as well. Thanks for the great stay!
Posted Jan 31, 2014 on Hotels.com
Recommendedby Allison from Stockton
Posted Jan 25, 2014 on Hotels.com
We really enjoyed our stay.
Recommendedby traveler from SF
quick visit to SFPosted Jan 23, 2014 on Hotels.com
Room was adequate. Bathroom clean. Carpet in bedroom with burns on it and appeared soiled. (non-smoking room). You can only get a bathtub if you request a king-sized bed, not in a queen room. Clerk (Eric) was very helpful, efficient and pleasant. Kitchen had no sponge, towel, dishsoap to wash dishes with so I had to use the dishwasher for 3 dishes. Silly. Heater worked well. Bed was ok, nothing special. Quiet (weekend stay).