Ratings based on 2,777 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 1, 2015
My room was very noisy as it was in front of the elevator. Also, the walls are thin so you can hear your neighbors even when they're just talking. The location is terrible as I did not feel safe walking around the hotel to get food. The staff was nice but that's not as important as the other things mentioned above. Definitely not worth the money here. It was like staying in a motel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Posted Jun 22, 2015
This is a lovely little hotel just outside of the city centre. We stayed here for 5 nights and had to change rooms due to neighbours 'making noises' next door - we let the staff know the next morning and were upgraded to the top floor room which was much quieter. Overall - a nice stay.
4 out of 5
Recommended
for Couples
by A verified traveler from Salt Lake City

very nice hotel, accessible to everything

Posted Jun 14, 2015
Cons: Add mini-fridge and more counter space in the bathroom
Location: very nice location; two blocks to Van Ness Street which is a major street, catch Muni # 47 to go to the beach
We really liked the room, very nice bed, huge closet, clean bathroom. Couple of things though: 1) I wish it had a mini-fridge where you can store some stuff and 2) I wish the bathroom had more counter space, there is hardly none, so you had to put my shaving kit and my wife's items on the cover of the toilet. Otherwise, the hotel was very nice, Don't forget to have wine tasting at 5:30pm. One more thing, don't waste your time and money at their "Saha" fusion Arabic restaurant; I'm middle-eastern and did not care for the food nor the prices and the atmosphere; very expensive for portion of food the size of "hockey puck" and playing Indian music at Arabic restaurant, What's that all about???
4 out of 5
Recommended
for Everyone
by A verified traveler from H

Zentrales Hotel im orient. Stil

Posted Jun 14, 2015
Zimmer war sauber, Bett bequem, Personalservice super (z.b. Shuttleservice Angebot zum Airport 16$ p.P), tolle kostenlose Weinstunde..sehr gutes Preis-Leistung Paket!! Leider sind Zimmer etwas hellhörig..da wir aber nur eine Nacht Nachbarn neben uns hatten, war dies i.O. Top!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location-- slightly off the touristy path--

Posted Jun 13, 2015
Thoroughly enjoyed our stay-- the restaurant is delish!
3 out of 5
by A verified traveler

Not a 3-star hotel

Posted Jun 10, 2015
Room and bathroom are minimal. Putting some colorful paints on the walls doesn't make it a 3-star hotel. Bathroom was very basic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
It was very awesome. Hotel staff was very nice and sweet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, walked everywhere

Posted Jun 8, 2015
Frisco is just a big dirty city the hotel is an oasis in the city.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palmas - TO

Hotel ótimo, localização nem tanto

Posted Jun 8, 2015
Hotel muito bom, os quarto foram renovados e estão com uma ótima decoração. O único ponto negativo é a localização, a noite e durante o dia o clima na rua é pesado pela quantidade de moradores de rua!
3 out of 5
by A verified traveler from san diego, ca

Nice staff, old, loud building.

Posted Jun 7, 2015
We interacted with 4 staff members, who were all extremely nice. The lobby is gorgeous. Our room was decorated nicely, but the window looked out at a concrete wall 10 feet away; so no view or sunlight, which made the room quite depressing. Also the building is old, so noises carry! We could hear every word of the conversations between the couple next door. Most of the noises came from outside I think. We slept with the pillows on our heads to cut down on the noise!