Ratings based on 2,602 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

pleasant stay 15 minute walk from Powell and Marke

Posted Mar 28, 2015
Pros: The Staff, service and good wifi.
Cons: A little more sparkle in the rooms
Location: The hotel is a 15 minute walk from Union Square. Also there is a large grocery store across the street.The Public transportation on Van Ness is 5 min
The hotel is clean with a superior staff. All the staff have happy faces and will do what is necessary to make sure the stay is a good one. The building is an older one. the rooms are roomy but basic. However the wi fi was fast and reliable in the rooms.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Nice hotel close on near Union Square

Posted Mar 28, 2015
Pros: Can walk to anywhere.
Location: Wow! Lot of up and down sidewalk.
The room is really small and lights bright through from other room's door. No Bell Boy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville, TN

Nice hotel. Wonderful staff.

Posted Mar 24, 2015
Pros: I loved the complementary 5:30 wine.
Cons: Can't think of anything.
Location: Nobb Hill is close by. The bus is close by.
Great staff. Clean rooms. We were always welcomed when we entered and left the hotel. The staff called the shuttle service for us when they saw they were running a bit late. Great great people.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom midwest

Good location

Posted Mar 23, 2015
The hotel was very nice and the location made it easy to get all over town - either walking, cable cars or busses. The staff were all great.
2 out of 5
by A verified traveler

Posted Mar 18, 2015
Off the beaten path, tired hotel but nice staff. For the price, it was ok but not great.
Comment from Hotel Management
Mar 31, 2015 by Pam, Hotel Management
We are so pleased that our team went above and beyond in service during your stay at the hotel. We are continuously improving the guest experience and will use your feedback for future renovation projects.
2 out of 5
by A verified traveler

hotel in center of the city

Posted Mar 16, 2015
while the hotel and room were clean and decorated pretty (Hindu inspired decor) be aware the walls are paper thin so the smallest noise to the loudest chatter can be heard throughout the entire floor. Although the hotel says it has a quiet time from 10-on the noise level was high and persistent until about 6am from outside and inside the hotel. Furthermore, For some reason someone thought it was a good idea to hammer something until 3 or 4 am. If you plan on being out all night until the morning then this is the hotel for you, if you want some rest at a decent hour then it's not.
Comment from Hotel Management
Mar 31, 2015 by Pam, Hotel Management
We are sorry to hear about your experience with noise at the hotel. Please be assured that we do our best to ensure a good nights sleep for all of our guests. We are sorry that we fell short in your case. We are glad you enjoyed the decor of the hotel!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Belo Horizonte

Equipe atenciosa

Posted Mar 16, 2015
Pros: A localização e o atendimento da equipe do hotel
Location: Boa localização e perto de uma avenida com várias linhas de ônibus. Para quem gosta de badalação, fica pertinho da Polk Street, com vários bares.
A equipe do hotel é extremamente atenciosa e prestativa. Atendem aos pedidos prontamente e estão sempre dispostos a dar informações sobre deslocamentos e sobre bares e restaurantes das redondezas. O hotel é bem localizado, e com boas opções para quem precisa usar os ônibus de SF para deslocamento. Os quartos são limpos, com camas confortáveis, apesar de pequenos. É um prédio antigo, mas está muito bem conservado.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom S R

Hôtel bien situer et coin tranquille

Posted Mar 15, 2015
Personnelle très attentionnée et courtois Accueil : très bien,bonne explication de la ville Je le recommande a d'autre
5 out of 5
Recommended
for Everyone
by A verified traveler

Right hotel in the right town

Posted Mar 13, 2015
From the minute we arrived at the hotel, weary from our travels, the hotel staff welcomed us like long lost clan, handed us a bottle of wine & showed us to our room. Nothing more really needs to be said, that night set the tone for our new home away from home.
3 out of 5
Recommended
for Everyone
by A verified traveler

Compra de paquete

Posted Mar 8, 2015