Ratings based on 574 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Funky Cool Place

Posted Jun 30, 2015
Pros: It's unique and comfortable. Location is great. Secure entrance (you have to buzz in).
Cons: There's a continental breakfast, which is fine for a morning bite. I wish they had coffee available in the lobby all the time rather than just 4 hrs.
Location: There's a great Irish bar, The Irish Bank, right next door. Great for a nightcap.
I loved this hotel! It's old and quirky, and that's the reason I liked it. If you expect a Ritz-Carlton type of experience, move along. This place isn't for you. I have a few "must haves" for hotels. I want a clean room. Clean, as in no bugs and it needs to be spotless. I don't want to feel like I have to wipe everything down with chlorox wipes. My room was spotless. Very clean. The 5 story hotel is old, so expect small rooms. A bed, small desk, fridge, sink (yes, the sink is located next to the bed not in the bathroom), closet and flat screen tv make up the living space. There's not a ton of room to move around, but it's comfortable. The bathroom had a claw foot tub and toilet. We had a view into a non-accessible courtyard thing. It has a fabulous mural type painting. The windows open about 8 inches. There is no air conditioning. With the windows open, you will hear the sounds of the city during the night. It doesn't matter what room you're in. You will hear sirens and garbage trucks. You're in the city at a boutique hotel. Get over it. The lobby is on the 2nd floor. The stairway is very narrow, steep and creaky. There is a cool old scissor gate elevator. We were told it's one of the few working scissor gate elevators in the city. I found it charming. I'm glad they kept it. The hotel is in the financial district. You can catch any type of transportation to take you anywhere in the city. Very easy to get around. The location is excellent!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire

Excellent location

Posted Jun 25, 2015
Pros: friendliness and cleanliness
Cons: Maybe a little more storage, set of drawers perhaps
Location: Please try the Whale watching that can be booked at Pier 39, excellent day out, well worth money. just 2 mins away from China Town.
Don't be put off by the outer facia, can look a little off-putting. Room was small but adequate for sleeping. Bed very comfortable. Staff couldn't have been more helpful. Didn't bother with the continental breakfast as plenty of eateries in close proximity. 10 mins walk to Union square and 25 mins walk to Fishermans wharf
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Funky hotel with an interesting flavour

Posted Jun 21, 2015
Hotel Des Arts was a fun experience for a couple twenty something's looking to enjoy San Fran from its downtown core. Rooms are quite small but who spends that much time in their room being in San Francsico? Friendly staff and great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester, UK

Excellent hotel, well looked after by the staff

Posted Jun 17, 2015
Pros: Very clean friendly staff
Cons: ?????
Location: ??????
Great hotel, great staff good price all in all a very good holiday staying here
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Etwas abgewohnt, sauber, kleines Bad, sehr gute La

Posted Jun 14, 2015
Pros: Lage
Cons: Bad sehr klein, Waschbecken mit 2 getrennten Hähnen (a la Großbritannien) Frühstück = Kaffee und Bagesl zum Toasten Etwas laut
Location: Direkt vor dem Chinatown, nah zu Union Square, BART usw., alles fußläufig erreichbar
Teilnahme an einer Konferenz - Hotel ausschließlich zum Schlafen
1 out of 5
by A verified traveler

Appalling staff, rude and arrogant.

Posted Jun 8, 2015
Turned away a Bride and Groom on their wedding night as they had brought friends to help them bring their belongings up to the room. Turned away to find somewhere else to stay at 11.30 pm. Appalling, arrogant staff and extremely unhelpful management. I would avoid this shocking hotel at all costs. The worst customer service I have witnessed in many years.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Chico, CA

Cheap but very eclectic

Posted May 12, 2015
I guess its cheap for SF, but the rooms are weird and eclectic, which is fine if your into that stuff. If I was a little overweight I would not fit in the shower. It is an old building with weird oddity's, but it is located well to China Town and the Financial district. The room I had was very quiet, which was nice. Breakfast is coffee, juice, and beagles. Go to working girls cafe, its great. Its not quite a dive, but close.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel très bien situé, au centre de tout.

Posted Apr 29, 2015
Pros: Le lit, la décoration.
Cons: Le bruit extérieur ...
Literie exceptionnellement confortable ! La décoration est géniale.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

A true San Francisco experience!

Posted Apr 16, 2015
Pros: Location, hotel character, cleanliness, price and breakfast make this hotel a perfect choice!
Cons: Upgrading the windows would help to reduce noise. There was very little water pressure in the shower.
Location: Chinatown: there is a great little bakery called "Eastern Bakery" just a few blocks away. The Montgomery BART station is approximately 4 blocks away
The highlight of this hotel is it's location which is less than a block away from the gates to Chinatown and a short walk to Union Square or the BART lines. Around the hotel are all styles of restaurants and pubs. The hotel itself is an older building with character features such as a tiny elevator, small bathroom sink and key lock doors. Because the hotel doubles as an art gallery there is an intercom security system at the door which worked very well as we never had to wait more than a couple of seconds to be let into the building. Although some rooms were shared bathroom facilities, we opted for in-room bathroom in an original, painted room. The room also offered a mini-fridge. A small breakfast was offered daily which included fresh fruit (apples), toast or bagel with cream cheese or jam, juices (apple or orange) and granola bars. The breakfast room was quite small and guests were encouraged to take their food back to their room. This was time and money saving feature that we greatly appreciated! Tip: We requested a room on an upper floor which was away from street noise and they were able to accommodate. There is noise from the street and a noisy delivery truck at about 3am daily. If you're sensitive to sound, you may want to bring ear plugs.
3 out of 5
Recommended
for Couples
by Henry from Turku

Hyvällä paikalla.

Posted Mar 25, 2015 on Hotels
Hotelli on todella hyvällä paikalla, noin 10min kävelyn päässä Union Square -aukiolta. Monta hyvää ravintolaa myös aivan vieressä ja China Town on vain askeleen päässä. Huoneessa ei ollut omaa vessaa, mistä iso miinus.. Käytävällä oleva vessa oli kuitenkin aina siisti. Äänieristys ei myöskään ollut parhaimmasta päästä. Huoneen seinät olivat mielenkiintoisten maalausten peitossa, joka oli positiivista.