Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from UK

Good location

Posted Sep 28, 2014
We stayed three nights as part of a roadtrip. Good things: Nice location, only 5-10mins walk from Union Square. Friendly staff. Comfy bed. Nice artwork in our room. Car parking at reasonable rates (for San Francisco) nearby. Bad things: Breakfast not worth bothering with - we only ate it once during our stay. Not much choice and the food we had wasn't very nice. Recommend trying some of the cafes nearby instead.
5 out of 5
by A verified traveler from Saskatoon, Sk Canada

Too Noisy

Posted Sep 17, 2014
Pros: the room is really funky, breakfast is good, rooms are kept very clean, liked it alot
Cons: the noise of the city workers picking up garbage at 3 til 7 in the morning has got to stop
Location: the location is excellent, bus goes close to it and so does the trolley, lots of places to eat in Chinatown, great location
We really liked this hotel, loved the room and the staff, breakfast was good but we would never recommend it because of one thing, the noise in the back alley. There are homeless people back there which isn't even the issue, they were quiet but the city trucks is another thing. OMG every night around 3 in the morning they would come and pick up and from then til around 7 it would continue, it was so noisy that even ear plugs didn't help, they bang the lids down hard, the backing up of the trucks, the smashing of the glass bottles in the truck, we HAVE NEVER experienced anything so awful. After a busy day of seeing the city etc, the last thing you want is that noise, you want to be able to sleep, well after about 2 nights of that crap, you are ready to move to a different hotel. SOMETHING has to be done about that noise, until it is, we would never recommend it and I think that is a shame.
2 out of 5
by A verified traveler

Very outdated

Posted Sep 13, 2014
Pros: Clean
Cons: All of above
Small step to bath caused wife to fall and nearly break nose and large bruise to face. I am 80 and long walk to car parking lot. No help with luggage. NO light over sink. Have to ring buzzer to get let in. TV has poor reception. Can not recommend
3 out of 5
for Everyone
by A verified traveler from Victora, B.C.

Excellent location, low cost

Posted Sep 1, 2014
Pros: The elevator is cool, reminded me of Paris in the early 1900's!
Cons: Cleanliness of the shared bathrooms needs improvement.
Location: Super close to Chinatown and the California street cable car. 2 Starbucks in the same block, and an Irish pub too. Shopping in Union Square nearby!
This quaint bare bones hotel suited our budget and was situated perfectly for site seeing. Sharing a bathroom was not a big deal, and the room itself was adequately sized and clean! Noisy at night, but let's get real, it's downtown city centre. Earplugs a must. Staff was pleasant and the access to a kettle and microwave made travelling much easier for those with food requirements, other than the restaurants around. All in all, this hotel is decent and priced appropriately.
3 out of 5
for Everyone
by A verified traveler

Perfectly adequate hotel in the city centre

Posted Aug 26, 2014
Pros: The location which is in the heart of the city.
I stayed here for 12 days and had no problems with this hotel. When I arrived, the staff greeted and welcomed me to the city as it was my first time. The room was clean and decorated in "graffiti" art. I'm not a fussy guest and I thought the room (which was en-suite) was adequate and suitable for my needs.
5 out of 5
for Everyone
by A verified traveler from Ireland

hotel very central

Posted Aug 14, 2014
Pros: A nice compact hotel, staff very helpfull especially Cecila in reception. Breakfast was nice and everything was fresh. Hotel was very clean and quiet
Cons: nothing, everything was fine for us.
Location: convenient to chinatown, shopping, union square, many churches close by. sightseeing buses,
We enjoyed our stay in Des Arts and the city of San Francisco, Lovely restaurants. City Tours very good. Would definitely visit it again in the future. People are very kind and helpfull in every way.
4 out of 5
for Everyone
by A verified traveler from Canada

Good hotel for the price

Posted Aug 14, 2014
Pros: Best was the central location for the price. It was kept clean (not a dump for being near 100 years old)
Cons: Keep the heat in the rooms off in the rooms in the summer and have regular tea avaiable.
Location: See our experience
This hotel is almost 100 years old and has lots of charm with different paintings all over. This hotel is one block from the China Gate. It was very easy for us to walk to many sights like the Ferry Building, cable cars, Chinatown, Fisherman's Wharf and Coit Tower. It was also easy for us to get to public transportation. There was a good variety of eating places nearby and even a movie being filmed outside the hotel door while we there. The room wasn't huge and only had a queen bed and sink. Very rarely had to share the shower/toilet near our room. We made good use of the refrigerator as the temperature in San Francisco was warmer than usual while we were there. No air conditioning (only opening of our windows) and the heat was on for a couple of days so our room was a bit stuffy. Breakfast of bagel or toast was okay but they didn't have black tea most of our stay. Staff were great-friendly, helpful, courteous
4 out of 5
for Everyone
by A verified traveler from London

Excellently positioned great value hotel

Posted Aug 3, 2014
Pros: Position, price, excellent friendly staff
Cons: A larger breakfast room would be a good idea
Location: Very close to Union Square, across the road from Chinatown, a shortish walk to North Beach. Good restaurants very close.
The hotel is great value and very central. The art theme may not be to everyone's taste and individual experience can depend to some extent on what room you are allocated
4 out of 5
for Everyone
by A verified traveler from Montréal, Qc

Convenient and affordable

Posted Jul 18, 2014
Overall a great stay. Shared bathrooms are always clean and most times free. Rooms are small but clean and convenient. Central location. Would definitely recommmend.
4 out of 5
for Everyone
by A verified traveler from Pasadena, CA

Great location, friendly staff, and unique SF stay

Posted Jul 14, 2014
Pros: Location and price!
Cons: A/C in rooms but that would take away charm
Location: Montgomery Station is closest and convenient to MUNI/BART and the Powell and Hyde cable cars are both easy walking distance.
I usually stay at other boutique hotels in SF, but have always wanted to experience Des Arts and glad I did. Very friendly staff greeted me at check-in and was shocked but smiled when handed my room key (yes, an actual key). From the old elevator, to the decorative hallway walls, and to my painted room, my experience was pleasantly surprising and unique as the city. TIPS: Be sure to as for a room with a private bathroom when booking (unless you don't mind sharing), Montgomery Station is closest and convenient to MUNI/BART, and be sure to ask for a fan at check-in too cool your room.