Ratings based on 1,138 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to Downtown

Posted Aug 19, 2014
Very clean, close to many things, the Starbucks attached to it was always busy but it's Starbucks.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento CA

ideal location

Posted Aug 18, 2014
Pros: Cleanliness and current style
Staff was very professional & helpful at all times! Location is ideal for theater, Union Square, multitude of great restaurants, and even a vigorous 2 mile walk to Fisherman's Wharf!! This was our first stay and we will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from DC Metro

My new San Francisco Location!

Posted Aug 16, 2014
Pros: Everything
Cons: The Fitness facility is small but very adequately equipped.....might look for better organizing of equipment for more efficient use of space.
Location: It is very centrally located to Union Square great access to dinning, public transit, shopping.
Very nice small boutique hotel with great responsive and friendly staff. Right near all of which Union Square location offers, shopping, dinning, walking distance to cable cars and BART and Muni transit stations. If you like simple but very nice touches this is the place to be. Rooms are small but very tastefully and modernly decorated with fine touches....Sake tasting during Happy Hour...Starbucks and dinning right adjacent to the building However, if you want the traditional large hotel...... book somewhere else. Besides if this place gets too popular, it might not be available when I come to San Francisco. It is my new location!
3 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Close to shops and public transport

Posted Aug 14, 2014
Pros: Close to shops. 30 minute walk to Piers. There are quite a few homeless people hanging around but that was the same everywhere.
Cons: Sound insulation from outside.
Hotel is very stylish and close to all amenities. Room size was good though tight for our family of 5. However bathroom was tiny with sink in bedroom and view was of blank walls housing everyone's air conditioning units so quite noisy at night. However, if street facing, may also have been noisy from traffic I guess. Nice gym, and water/ice available on most floors
3 out of 5
by A verified traveler from New York

Good location

Posted Aug 11, 2014
Small, clean hotel in theatre district close to Union Square. Tiny lobby and no real amenities except attached Starbucks and restaurant next door. Edgy vibe. Sketchy block.
Comment from Hotel Management
Aug 12, 2014 by virgil, Hotel Management
Dear Larry, Thank you for staying at Hotel Diva. Hotel Diva is centrally located in downtown San Francisco, one and half block to Union Square and right accross from Curran Theater. We are in commercialal block next to galleries and restaurants, by all means not sketchy at all if I may say. I hope you will think of us again on your next visit to San Francisco. We would love to welcome you back at Hotel Diva. Best regards, Virgil Lopez Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Excellent Option

Posted Aug 7, 2014
Pros: Location, staff and the beds.
Cons: Well, it depends on price. If you book ahead it is a very reasonable option.
Location: Excellent location.
Stayed here on a last minute booking using expedia. Excellent location, a few blocks from the subway for those hauling a lot of luggage. Very good and freindly staff, good rooms with excellent beds. The location and the quality of the staff are the best points, particularly if you pay round 200$.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Westen

Great location, good for a solo traveller

Posted Jul 28, 2014
Pros: Location
The hotel was in a great spot, walking distance to everything in Union Square. If you want to be close to the shopping district and public transport to get to other places then Union Square is the place to be. The hotel was expensive as it's high season but it was a good deal compared to other hotels that were 3 and 4 star in the area. I travelled solo and I always felt safe, the staff were fantasic.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Union Square

Posted Jul 7, 2014
Great hotel for the price! Proximity to Union Square, restaurants, shops, bars, etc. was great. Rooms we small but quaint and very modern style.
Comment from Hotel Management
Jul 9, 2014 by Dimitar, Hotel Management
Dear Traveler, Thank you for staying at Hotel Diva. We are happy to hear you enjoyed your stay with us and found the location accessible to all Union Square has to offer. We hope you will think of us again on your next visit to San Francisco! Best Regards, Megan Brandt Guest Relations
3 out of 5
by A verified traveler from Los Angeles, CA

Room Was Extremely Small

Posted Jul 7, 2014
Pros: The accommodating staff.
Cons: Larger rooms.
Location: Shopping at Union Square.
Was in the city with my sister and needed a last minute room during Pride weekend. Photos made this hotel seem very appealing. I was under the impression that this was a larger hotel with normal/decent sized rooms. I was very disappointed upon entering my room. It was large enough to fit our king size bed and then not much else. The decor was nice, but with such limited space, it was hard to appreciate. The location was very near to Union Square so that was very convenient. Although the rooms weren't what I was expecting, the staff were beyond helpful and were all very pleasant.
Comment from Hotel Management
Jul 22, 2014 by virgil, Hotel Management
Hi Kim, Thank you for staying at Hotel Diva. We offer various types of accommodations ranging in size all available on Expedia.com. I hope you will give Hotel Diva another chance on your next visit to San Francisco. We would love to welcome you back at Hotel Diva. Best regards, Virgil Lopez Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Cool place

Posted Jul 5, 2014
Great location. Comfortable room. Would go back.
Comment from Hotel Management
Jul 30, 2014 by Dimitar, Hotel Management
Greetings, Thank you for staying at Hotel Diva! We are so happy to hear you enjoyed your experience with us. We hope you will think of us again on your next visit to San Francisco. Best Regards, Dana Andrews Guest Relations