Ratings based on 1,165 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Paso Robles, CA

Comfort and Elegance

Posted Sep 14, 2014
Pros: Style and location.
Cons: Lower the rates, pretty expensive.
Location: Starbucks right next to hotel and very close to Union Square, could not be better.
I stayed there with a friend. Great location, great hotel, wished the rates were not that high.
5 out of 5
Recommended
for Other
by A verified traveler from Atlanta, GA

Girls weekend for bachelorette

Posted Sep 3, 2014
Pros: The location. The decor and design of the rooms. The amenities nearby.
Cons: Nothing. It was awesome.
Location: Union Square shopping, Redwood Room bar, Ruby Sky club, dinning and bars all minutes by foot. Walking to Chinatown, Little Italy and Fishermans Wharf.
This hotel lives up to its name with its posh and chic decor. Although it's very feminine in style, it is by no means for women only. We're from the Bay Area (I just moved to Atlanta) and spent the weekend at the hotel for a bachelorette party weekend and it is PERFECTLY located to everything walking distance. We even walked the 3-4 miles to Fishermans Wharf unaware of the distance since there was so much to stop to do, look at, eat, drink on the way (Shopping, Chinatown, Little Italy). I will definitely recommend this hotel to anyone who wants a clean, modern, cute place to stay with super helpful staff.
3 out of 5
Recommended
for Couples
by A verified traveler

Great place for shopping

Posted Sep 3, 2014
Pros: Unique in its own way.
Cons: Improve lighting in rooms.
Location: Union Square. Shopping district in S.F. Close to public transportation was a bonus.
Hotel staff was very helpful and friendly. Our room was o.k. found it to be to dark even with the lights on. The bathroom was way to small to move around in. To many panhandlers in front of the hotel entrance that was disturbing.
Comment from Hotel Management
Sep 6, 2014 by virgil, Hotel Management
Dear Traveller, Thank you for staying at Hotel Diva. Hotel Diva offers various types of accommodations ranging in size all availabe on Expedia.com. I hope you will think of us again on your next visit to San Francisco. Thank you. Best regards, Virgil Lopez Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Cool !!!!

Posted Aug 26, 2014
Pros: location -- furnishings -- staff
Location: Union Square and Chinatown close by -- lots of wonderful shopping and restaurants right there
great location, wonderful staff ... totally unique, ultra modern motif --- thoroughly enjoyed the stay -- walking distance to everything a visitor would want to see --- rooms are not large but certainly well laid out and nicely furnished
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa,Canada

Honeymoon get away

Posted Aug 23, 2014
We came to San Fran for our honeymoon. Hotel Diva was the perfect location. Walking distance to union square and market st. The room was clean and staff super helpful. Even though it was downtown the noise wasn't so bad.
Comment from Hotel Management
Aug 26, 2014 by Dimitar, Hotel Management
Dear Traveller, Thank you so much for taking the time to write such a nice review to share it with other travelers. We are so happy to hear that you enjoyed your stay with us at Hotel Diva! Please let us know if we can be of any assistance in planning for your next trip to San Francisco. We look forward to seeing you soon! Best Regards Dana Andrews Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, New York

Great Ambience...

Posted Aug 23, 2014
Great staff...service with a smile and informative. It is close enough to all there is to enjoy and more.
Comment from Hotel Management
Aug 26, 2014 by Dimitar, Hotel Management
Dear Itrainrocks, Thank you for staying with us at Hotel Diva! We are pleased to hear you that you enjoyed your stay with us. We hope you will think of us again on your next visit to San Francisco. Best Regards, Dana Andrews Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great, stylish, friendly, and great location

Posted Aug 21, 2014
The Diva is a really great hotel, conveniently located a block from Union Square. The staff was very helpful and friendly and the whole place is sharply designed. Complimentary sake from 5 to 7 was well appreciated and I always like free wifi. And having a Starbucks on the ground floor, connected from the lobby, was handy. The only downside is one not in the hotel's control - a lot of outside noise. The workers at the restaurant connected to the back alley were dumping glass bottles in the bins at 3:30 in the morning each day. Even on an upper level floor, it was pretty loud. But all in all, highly recommended.
Comment from Hotel Management
Aug 26, 2014 by Dimitar, Hotel Management
Dear Traveller, Thank you sharing your review! We are happy to hear you enjoyed your stay with us at Hotel Diva. Next time, we can book you a room away from the street for less outside noise. We hope you will think of us again on your next visit to San Francisco! Best, Dana Andrews Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to Downtown

Posted Aug 19, 2014
Very clean, close to many things, the Starbucks attached to it was always busy but it's Starbucks.
Comment from Hotel Management
Aug 29, 2014 by Dimitar, Hotel Management
Dear Traveller, Thank you for staying at Hotel Diva! We are happy to hear you enjoyed your experience. We hope you will think of us again on your next visit to San Francisco. We hope to see you soon! Best, Dana Andrews Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento CA

ideal location

Posted Aug 18, 2014
Pros: Cleanliness and current style
Staff was very professional & helpful at all times! Location is ideal for theater, Union Square, multitude of great restaurants, and even a vigorous 2 mile walk to Fisherman's Wharf!! This was our first stay and we will be back!
Comment from Hotel Management
Aug 26, 2014 by Dimitar, Hotel Management
Dear Traveller, We are so pleased to read that you enjoyed your time with us at Hotel Diva! Thank you for sharing your review. We are excited to have you again on your next trip to San Francisco! Best, Dana Andrews Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from DC Metro

My new San Francisco Location!

Posted Aug 16, 2014
Pros: Everything
Cons: The Fitness facility is small but very adequately equipped.....might look for better organizing of equipment for more efficient use of space.
Location: It is very centrally located to Union Square great access to dinning, public transit, shopping.
Very nice small boutique hotel with great responsive and friendly staff. Right near all of which Union Square location offers, shopping, dinning, walking distance to cable cars and BART and Muni transit stations. If you like simple but very nice touches this is the place to be. Rooms are small but very tastefully and modernly decorated with fine touches....Sake tasting during Happy Hour...Starbucks and dinning right adjacent to the building However, if you want the traditional large hotel...... book somewhere else. Besides if this place gets too popular, it might not be available when I come to San Francisco. It is my new location!
Comment from Hotel Management
Aug 26, 2014 by Dimitar, Hotel Management
Dear G, Thank You for writing such an extensive and glowing review to share with fellow travelers! We are so pleased to hear that you enjoyed your stay at Hotel Diva. Looking forward to having you on your next trip to San Francisco! Warmly, Dana Andrews Guest Relations