Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
82% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Phoenix, Az

it served our purpose.

Posted Nov 16, 2014
Pros: location
Cons: there is room for improvement even the floor had water on it from the leaking ice machine.
Location: the hotel is located within an excellent shopping area
the units was small, the internet does not work within the room. the house computer will shut down without warning while in use.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to San Francisco downtown etc....

Posted Nov 15, 2014
I highly recomend this hotel because it's clean , and the service is excellent, the people @ the front desk are friendly
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2014
room is ok, big and clean. elevator sign not very clearly. plentiful of parking lot. breakfast included but very simple.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Albuquerque, NM

Hotel SFO

Posted Nov 2, 2014
It is a good hotel for a very reasonable price. The hotel staff was very nice and was able to upgrade my room for no charge. The hotel is very close to the airport and can be easily reached by the city bus route. The only thing that I'd say was a let down was the fact that its so far from Downtown. Even then the San Bruno BART station is only about a 30 minute walk or you can also take a bus route into town. Other than that, I was very pleased with my stay!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montana

Hotel in South San Francisco

Posted Oct 28, 2014
The hotel is a little dated, but for the most part fine. It was clean. It is on a busy road that can be a bit loud. There is a bus stop close. CalTrain is a bit farther (1 mile) and BART is closer to 1.5 miles away. I had to fix the auto program on the TV to get more than 3 channels. Not 5 star, but overall it is inexpensive and acceptable.
2 out of 5
by A verified travelerfrom New York

A place to sleep with access to airport shuttle

Posted Oct 23, 2014
Pros: Lobby was pleasant and the staff efficient
Cons: Rooms are very small and dreary with very few amenities nearby.
Location: Quick access to San Franciso airport
If you are just looking for a place to sleep before a flight it's acceptable
3 out of 5
Recommended
for Everyone
by A verified traveler

Cheap hotel close to highway

Posted Oct 20, 2014
Pros: Price of the hotel.
Cons: The bed mattress was unbearable, very hard.
Location: Close to Dennys.
Tried to check-in an hour early (2:00pm) and agent said there were no rooms available. There were four other guests also trying to check in. Don't understand if checkout is at 11:00am, why rooms cannot be ready by 2:00pm. Agent was very short with the client before me who was trying to get the hotel's wi-fyi password. Instead of writing it down for the guest she continued to yell it out. That was painful to watch.
1 out of 5
by A verified travelerfrom amsterdam

Do not go

Posted Oct 17, 2014
Noisy in the night time with slamming doors, people shouting and rolling carts. I did not get any sleep it was horrible. This was ground floor. They did move us a floor up when we asked next day. No noise , but no more wifi there neither. Had to use computer in lobby, that kept on throwing me out the system. Then there was this tiny breakfast room where a lot of people didn't fit in. I strongly advise not to go here.
1 out of 5
by A verified traveler

Don't stay here...

Posted Oct 14, 2014
Small rooms they say it's a queen bed but it's a double.. Raccoons will scratch at your window all night long I mean a lot of them I looked out the window to investigate and saw no joke 20 of them. Also we heard doors slam all night long keeping is up. All for a low price of 140 bucks a night what a joke don't stay here...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
good job. very clean. very nice staffs. very nice location.