Ratings based on 1,155 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
83% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted May 26, 2015
First time is the last time. Never again. Worst hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, AB

Nice hotel close to airport

Posted May 26, 2015
Pros: Rooms are quiet and beds confortables
Cons: The elevator is too old with no displays
Location: 5 minutes in the shuttle to the airport and metro station
The good is the free shuttle service from and to the airport every 30 minutes. Once in the bus, you will be in five minutes in your room. The bad is that the hotel is too far from downtown. 1 hrs away using the bus or metro The good is the breakfast included refilling all the time with fresh fruit and bagels The staff are friendly and the internet is fast
2 out of 5
by A verified travelerfrom Los Angeles, CA

Horrible Hotel!

Posted May 24, 2015
The room had an awful smell that wouldn't go away even with Fabreeze!!!! The sheets were disgusting! When we told them that we demanded clean linen they brought sheets in for US to change ourselves! We were charged for parking but had to park on the street because there were no parks on the lot! (Of course I got a refund but not until the manager walked out to see if my car was really parked on the street). The manager was rude with absolutely NO customer service skills!!! This place should more appropriately be called a motel!!! It was extremely uncomfortable! We would've felt better sleeping in the car!!!!
2 out of 5
by A verified travelerfrom PA

Inexpensive, Dark & Dirty near SFO

Posted May 24, 2015
Booked because of the affordable price and proximity to airport. Got the job done in that regard. Pictures online make the rooms appear bright, up to date, and inviting, but reality tells a different story. You get what you pay for!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Zuid-Holland

Hotel op gunstige locatie voor bezoek SF

Posted May 21, 2015
Pros: Shuttlebus, ligging bij vliegveld
Cons: Ontbijt: zeer minimaal en veel te weinig ruimte. Ik moest tot twee maal toe wachten op plek of op de gang, staand ontbijten.
Redelijk comfortabel en betaalbaar hotel. Shuttlebus naar vliegveld waar vandaan diverse mogelijkheden om naar centrum San Francisco te reizen.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good, cheap airport hotel

Posted May 21, 2015
The staff didn't really seem to care we were there. We had to ask about the shuttle bad felt we were being annoying when we inquired when this was one of the selling points on their website. The place itself was very clean, there was a cute outdoor sitting area, and the shuttle was timely.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Clean hotel next to the bus stop & caltrain

Posted May 20, 2015
It was clean & comfortabke, the breakfast room was very small we were waiting in the line mostly
2 out of 5
by A verified travelerfrom Phoenix, AZ

Not worth the price

Posted May 19, 2015
Pros: Not much. It was close to the airport, that is about it.
Cons: A complete interior upgrade of everything in the room.
The beds are hard as a rock. The bathroom shower had a big hole in the sheetrock where they installed a circular shower rod and didn't repair the big hole in the sheetrock. The carpet was unraveling where it meets the new tile when you walk in. This should have been $69.00 a night room. Pay another $40 per night and stay somewhere else.
2 out of 5
by A verified travelerfrom D

Rooms are too small and not very clean

Posted May 17, 2015
A hotel for one night stay only. Breakfast room is too conjusted guests dont get a space to sit and eat. WIFI worked only downstairs not in the rooms.
1 out of 5
by A verified travelerfrom san fransisco

Horrible

Posted May 12, 2015
Stayed there twice in a month both times hot water was broke! The maids are lazy two days in a row didn't clean my room! Just horrible