Ratings based on 641 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
81% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to SFO airport.

Posted Aug 20, 2014
Pros: The free shuttle back and forth to the airport (SFO) and the close proximity to the airport. Also free parking as we rented a car.
Cons: Disappointed there was no ironing board in the room. Had to ask for the iron also. Also, no hair dryer. Thought these would be included.
Location: Very close to the airport (SFO) approx 10 minutes drive by car . Mostly industrial area with not much to do.
Not a bad experience overall. Good hotel to stay in and close to the airport with free shuttle to and from. Good hotel to stay in if you're renting a car to do sightseeing in San Francisco and surrounding areas as they have free parking. Breakfast was included and not bad.
2 out of 5
by A verified traveler from Florence, Oregon

close to S.F. airport with fast shuttle service

Posted Aug 20, 2014
Pros: The beds are comfortable, rooms are clean
Cons: larger T.V., better shower heads
Location: Only stayed overnight, was no close place to walk to to eat other than Wendy's, nothing to see because it is in the industrial area of South S.F.
The hotel was close to the S.F. airport (less then 10 min.) the shuttle service runs every half hour, the beds are comfortable, and the rooms are clean, the down side is the rooms are small, so are the T.V's, if you don't have a rental car there's no place to walk to to eat, very over priced for a one night stay close to airport, they do however have a computer & printer for boarding pass printing that saves time at the airport check-in
3 out of 5
by A verified traveler

Not so good.

Posted Aug 18, 2014
The bed was horrible. Too hard and very squeaky!!!! With the most softest move, the bed made a loud squeeking noise. There was no microwave. Room service woke us up at 9:00am. Ridiculous!
1 out of 5
by A verified traveler

Not recommended

Posted Aug 15, 2014
Sheets and blankets on the beds were thin, visibly dirty, and found hair in them as well. This was the WORST part. Didn't feel comfortable sleeping at all. The toilet was cracked, bathroom tiles dirty, and there was a big random hole in the wall in the room. Continental breakfast was little boxes of cereal and oatmeal. Stairwells smell strongly of bleach. Was supposed to stay 2 nights, checked out early after 1. Very disappointing experience overall. Lots of available parking though, and fairly easy access to the freeway.
3 out of 5
Recommended
for Everyone
by A verified traveler from Stockton, Ca

Easy Freeway Access

Posted Aug 11, 2014
Pros: See previous
Cons: N/A
Location: Close to freeway and restaurants especially if you like pizza & shopping.
It was ok. The room was clean. When I saw the room photos online I thought the room would be bigger. The compimentary breakfasts and coffee were really great in the morning. I would recommend this hotel to friends and would likely visit again.
1 out of 5
by A verified traveler

Security is an issue here

Posted Aug 10, 2014
Room doors were not secure, surrounding area was questionable. Facility is partially remodeled, but not well. Bathroom was below par.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Pros: Pricing was ok
Cons: more assistance with wifi
The continental breakfast was very sparse. Elevator floor had some kind of liquid spilled on it. The WiFi didn't work
1 out of 5
by A verified traveler

Reservation cancelled

Posted Aug 7, 2014
When guest arrived was told room had been cancelled and they were booked. Attendent was rude and unwilling to help. I called expedia and they confirmed my reservation was not cancelled and offered to call hotel. I was put on hold and in the mean time the guest called me and said she was offered a room by another guest. When expedia called me back she said she had talked to attendent and everything was OK and my guest would be given a room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Aug 7, 2014
Good value hotel. Simple and quiet. Ideal for cost conscious customers.
2 out of 5
by A verified traveler from socal

Last min trip to SF

Posted Aug 7, 2014
If u r stayin or just neec a place to fly out in a day go for it. The price is not justified for room. It was a last min trip so had no choice. Would not stay there again. Learned my lesson. Hotel does provide a nitch. Just that nitch is not for a family but would say male traveler only.