Ratings based on 1,272 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
82% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from san francisco

You pay for what you get

Posted Jul 30, 2015
Rude hotel staff. The air conditioner did not work so I called down to front desk twice! They said they would send someone up and no one came so I went down. They the. Told me oh well that unit broke the other day. Sorry there is nothing we could do about it and just looked at me. A slight pause went by as I thought they were just joking in unbelief, then I snapped. Told them to comp my stay if they couldn't fix it or switch me rooms. They then told me that all the rooms were booked and there was nothing they could do, sorry. (But not sorry) the room was extremely hot. Uncomfortable and I slept terribly. Left early the next day and the woman at the front asked how my stay was, I told her and still had to pay for my stay. All she said was. Oh I'm so sorry to hear that.... What!? Never go here. It's terrible customer service, no air, no remote to the small tiny tv. Rust in the shower and power and toilet paper dispenser on the wall looked like termites had eaten away at the wall making it an unappealing look and dirty.
1 out of 5
by A verified traveler

Posted Jul 29, 2015
The low price comes with a reason. One of the worst hotel I have ever stayed in 30 years.
2 out of 5
by A verified traveler

객실이 노후되었고, 휴식을 취해야하는데 화장실 물소리가 계속 나서 불편했다

Posted Jul 28, 2015
Pros: 없음
Cons: 호텔내에서 편히 쉴수있는 환경이 되었으면 한다.
Location: 주변에 편의시설이 없다.
샌프란의 저럼한 호텔이어서 그런지 모르겠지만, 시설이 노후 되었고, 객실내 화장실 변기에서 주기적인 물소리가 나서 매우 불편했다.
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Chambre parfaite

Posted Jul 28, 2015
Nous y avons sejouné 3 jours et le service est impeccable .
2 out of 5
by A verified traveler

Near S SFO Convention Center- lacking amenities

Posted Jul 26, 2015
Location: Only positive about the location was closeness to the airport, and South San Francisco Conference Center. Few choices for good eating
clean comfortable room, but TV stations snowy, hot water volume poor, and toilet didn't completely flush. Wrote out issues and got some correction. Took 4 days before I could watch TV. Minimal breakfast (cereal, drinks, fruit, bread/bagels). Hotel computer for use of the internet was difficult to use and would lose connection to sites multiple times requiring logging in and selecting sites multiple times.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
The room was nice but could use a "move the furniture cleaning". Lots of dirt and wrappers behind furniture. Staff are extremely helpful and friendly. Location was perfect for the airport, of which we shuttled to and caught the BART train for a trip down town to tour around.
3 out of 5
by A verified traveler

It was ok...as long as you don't want internet

Posted Jul 24, 2015
Wi-fi was terrible, the elevator was scary. However the room was clean if a bit small. The continental breakfast consists of bagels and cold cereal with bananas and oranges. I wouldn't advise it for the price
4 out of 5
Recommended
for Everyone
by A verified traveler from Stamford, CT

Great day stays or for those with rental cars

Posted Jul 23, 2015
We srated here for two nights. It was perfect for our needs as we had a rental car to get to and from the city. Very good easy on/off from the freeway, just minutes from SFO airport. The ride Downtown takes about 20 minutes. The room was air conditioned and clean. Only negative experience was the only cold water shower on the first morning. The day after it was fine. I believe the showers need a do-over as the handle was old and water was leaking all the time...has to keep the door close in order not to hear the constant water dropping. Besides that, nice place to stay and I convider staying again when the price is competitive to other hotels in the area
2 out of 5
by A verified traveler

Posted Jul 22, 2015
Their beds are terrible! it felt like you were sleeping on the spring. There is only one bath on each floor, which is inconvenient.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Nice Hotel

Posted Jul 22, 2015
Pros: Close to all highways and to San Francisco attractions.
Cons: Dining area could be bigger, more tables and chairs. Continental breakfast could be expanded.
Location: Close to all highways. Close to San Francisco, Muir Woods, Golden Gate Bridge, Fisherman's Wharf, AT & T Park, and airport.
The staff was most helpful and courteous. The eating area could be bigger with more tables and chairs. Room was clean. We had a view of the canal. Easy access to highways and local places to eat. I feel parking should be free as it was on site. Continental breakfast was good.