Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2015
Pros: Great location, cool interior, nice staff, great restaurants, nice rooms.
Everything was excellent,couldn't complain if I tried.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, in the middle of Union Square

Posted Jan 29, 2015
Pros: Hotel was comfortable and trendy. Room was a good size, but for the "Greatest King" I thought it would be a little bigger, but it was not a problem.
The hotel was nice, Staff were attentive and helpful. I booked for a night as I was in SF for a business trip. The bed was comfortable and I slept well. I was on a higher floor so I was not bothered by outside noise. Driving by, you will miss it as there is no large signage outside the hotel. The name is on the door, but its easy to miss. Not crazy about the $45 for valet parking but there is no real parking anywhere around the hotel. I did enjoy the hotel and would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Meh

Posted Jan 27, 2015
Location: Can't beat the location if your want Union square
Lobby and elevators looked like they were under construction but room was nice. Bed was a little small though supposed to be queen but pretty sure it was a full.
3 out of 5
by A verified travelerfrom houston tx

Small but clean

Posted Jan 26, 2015
Small but clean rooms Old hotel but modern items in room (tv etc)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

Good location for Union Square

Posted Jan 26, 2015
Location: Close to shopping and a short walk from the convention center.
Nice place. Rooms are small but clean, which is all you really want. Wood floors creak, but I was up so early it didn't matter to me. First hotel I have ever stayed in that had reasonable rates for the in-room snacks and drinks.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Retro Hotel

Posted Jan 24, 2015
Pros: Staff was wonderful!
Cons: Would like more hooks or shelving in the bathroom.
Location: Great location. Close to cable cars, tour buses, shopping and restaurants.
If you're looking for the Ritz this isn't your hotel but if you are looking for a clean, retro looking hotel in the middle of union square for a reasonable price this is the hotel for you. The lobby is a bit deceiving (again it's an older, retro type hotel) but the staff and the rooms are great. Very clean, exceptional staff and very comfortable bed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel at union square

Posted Jan 23, 2015
Pros: Closeness to everything
Cons: Nothing
Location: Great location
Always great service. Great staff. Great rooms. Only hotel we stay at in San Francisco.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 14, 2015
Great hotel and great location. I also love the restaurant next to the hotel. But I recommend couples to live in this hotel, because the atmosphere is really romantic. So it's kind of weird for business trip or friends' trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne Australia

Great hotel, funky fit out, excellent staff, great

Posted Jan 13, 2015
Great location, the most comfortable beds I've slept in, funky fit out, really helpful staff, overall a perfect place to stay to explore San fran. If only they were all like this
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Great location, restaurant in hotel was amazing

Posted Jan 11, 2015
Pros: Design Restaurant downstairs Location
Cons: Comfort of bed Couldn't find in-room dining menu anywhere Wish someone told me there was a gym in the hotel
Location: Eno had amazing wine & cheese tastings Restaurant downstairs -Klyde (amazing waffles/ potatoes) Walking distance- Burritt Room + Tavern restaurant
- Beds weren't that comfortable - Hotel and rooms had adorable design/ aesthetic - Friendly staff