Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Hotel with a Nice Contemporary Look

Posted Dec 19, 2014
Cons: Better outdoor signage - walked past it twice before finding it.
Location: Great location near Union Square and Market St.
Liked the decor, nice big TV and roomy bathroom. Motion-detector on the bathroom light was a nice touch.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2014
Cons: Seems to be under construction but not really under construction, the front desk is akward.
Hotel was fine, nice enough place to stay the front desk is a bit of an akward set up but over all a nice place to stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boulder, CO

Liked it, didn't love it.

Posted Dec 15, 2014
Pros: Location, noise level (it was pretty quiet), the staff was very helpful.
Cons: The lighting needs to be reconsidered. Perhaps a few hooks, etc. for hanging clothing. The two staggering hooks are not user friendly.
Location: Good location, just a bit hectic for the valet service with the holiday activites and the protests going on when we were there.
Overall, the hotel is a great place. The staff was wonderful. The main things that I was unhappy about was the lighting in our room. Very dim and dreary. And if someone wanted to put on some make-up, that is very challenging. Also, the bathroom needs more surface space for personal belongings.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vashon Island, WA

Hip reasonable boutique hotel near Union Square

Posted Dec 13, 2014
Smart room, well appointed, comfy bed. Only drawback is that there seems to be very little insulation from hallway noise. (Hardwood floors throughout) Unless you're a light sleeper, this is a great hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Fantastic hotel

Posted Dec 11, 2014
Great hotel. Great location, right next to Union Square. Lovely comfortable and clean rooms. Stay here!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Fantastic Hotel in Central San Fran

Posted Dec 10, 2014
An old hotel that makes the most of that while creating a modern feel. Staff cool, laid back but very helpful. Central location is great. A fantastic break from the soulless feel of major hotel chains. Will go back next time I'm in San Francisco.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, Qc

Bien placé, confort et bon goût

Posted Dec 8, 2014
Pros: Emplacement, confort, modernité, service.
Cons: Pas grand chose, juste un rooftop pour prendre le petit déjeuner au soleil l'été.
Location: Union Square est juste à côté, le ferry building, Moscone center...
Je suis resté à l'hôtel le reps d'un séjour pour les affaires. J'y ai rencontré un personnel professionnel et très courtois, excellent service de ma sortie du taxi à mon départ. La chambre était spacieuse et très calme, le lit confortable et tout est décoré de manière simple, moderne et avec bon goût. je le recommande fortement même pour un séjour à titre personnel.
2 out of 5
by A verified travelerfrom toronto

Very Noisy Hotel

Posted Dec 8, 2014
Nice Hotel.....BUT.....I was on the 6th floor and could hear traffic and people out on the street. But even worse, I could clearly hear the guy in the next room and anybody in the hall! Way too noisy for hotel. Very disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Pros: Good location.
Cons: Still being renovated.
Nice enough, but still being renovated. The rooms are spacious and the bed was comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Great place to stay. Staff friendly and helpful. Rooms neat and clean. Also great in house restaurant.