Ratings based on 2,654 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom L

Not great

Posted May 21, 2015
lumpy pillows - air didn't work - wasn't worth the money
Comment from Hotel Management
May 23, 2015 by Hotel Manager, Hotel Management
We're deeply sorry to hear of these misgivings associated with your visit, and these are items we'd happily and expediently tackle to ensure your return travels are optimal. Whether it's alternate pillows, room accommodations or anything else, we encourage you to reach out to our team directly so we can ensure your stay is absolutely idyllic. Thank you for the feedback and in advance for the chance to host you again!
5 out of 5
Recommended
for Couples
by A verified traveler

Sehr gutes Hotel in Japantown

Posted May 15, 2015
Pros: Asiatischer Einrichtungsstil, geräumige Zimmer.
Location: Direkt in Japantown, das Einkaufscenter "Japan-Center" in direkter Nachbarschaft. Buswochenkarte zu empfehlen.
Hotel liegt in Japantown, Bushaltestellen in direkter Nähe. Sauberkeit, Zimmer und Service einwandfrei. Wochenkarte für Bus (Muni) unbedingt zu empfehlen, da Weg zum Hafen zu weit und auch zu anderen Attraktionen. Das Hotel ist im asiatischem Stil eingerichtet und verfügt über ca. 16 Etagen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bangkok

Japanese design in Japan town

Posted May 14, 2015
Located at the center of Japan town Safe Not far from tourist attractions Acceptable parking fee Very helpful and friendly staff (the best of this hotel) Room is clean and comfortable with good quality bed. Only thing I don't like is the clear glass door of bathroom. If you don't stay with your couple, it will be very awkward.
Comment from Hotel Management
May 16, 2015 by Hotel Manager, Hotel Management
We're excited to have had this chance to welcome you and to hear that our hospitality was such a standout of your stay. Thanks for sharing so kindly. We pride ourselves on creating an idyllic experience, with connectedness to the region and comfort from it when you travels are through; it will be a pleasure to share even more of these offerings in return travels to San Francisco!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean hotel, good location

Posted May 12, 2015
Very nice hotel in japantown and attached to a small mall. The rooms were clean and staff was pleasant.
Comment from Hotel Management
May 14, 2015 by hotel Manager, Hotel Management
Thanks for visiting our Hotel Kabuki and for sharing such kind words with us here. We're excited to hear that your experience was an enjoyable one, made even better by our connectedness to the region. Please don't hesitate to reach out if there's anything we can do to improve on return travels; it's always a pleasure to go above and beyond for our valued guests!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Japanese style bath tub

Posted May 9, 2015
Everything good what you need. Free massage pass if you pay without discount price. Very clean room,restaurants are 5min walking distance.
Comment from Hotel Management
May 11, 2015 by Hotel Manager, Hotel Management
Thanks for the visit and kind outreach. We're pleased to hear you enjoyed a spectrum of our offerings, including those signature services of our spa. We look forward to welcoming you back and to sharing even more of our warm hospitality and hope that you'll reach out again soon!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Southern Oregon

Very nice place to stay.

Posted May 8, 2015
Pros: Nicely appointed in traditional Japenese decor. Very close to the heart of the city..
Cons: I think the over $50. per day parking fee is quite excessive.
Location: Lots of interesting restaurants in the Japan Center attached to the hotel.
Stayed for two nights to attend a concert at a nearby venue.
Comment from Hotel Management
May 10, 2015 by Hotel Manager, Hotel Management
Thanks for sharing the visit and feedback with us, Dave. We're excited to see your Hotel Kabuki experience was an enjoyable one and hope that the remainder of your trip was equally so. We'd love to host you again the next time travels return you this way and to share even more of the trusted hospitality you've come to know of our property!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu

Great location away from the usual spots!

Posted May 7, 2015
The hotel is located right in the Japantown complex with lots of shops & eating places. It's close to major bus lines, and Alamo Square, Golden Gate Park, and a second "Chinatown" in the Clement Street area. Nice room with double beds and a small shared balcony. In addition to glass doors opening to the balcony, the room had simple sliding shogi doors that let in light and a another set of Japanese painted doors to shut out the light. The bath area allows you to soak in a "furo" style tub with a wash area outside of the tub. It was a pleasant experience for a stay that was almost a week, and definitely deserves a return visit!
Comment from Hotel Management
May 10, 2015 by Hotel Manager, Hotel Management
We're excited to hear that you were able to enjoy both the inviting comforts of our property and the vast offerings of our region. It's a pleasure to be able to share such a balance with our guests, and we look forward to hosting you again. Please be sure to reach out to the team if there's anything we can do to enhance your return; we love going above and beyond to ensure an unrivaled experience at our Hotel Kabuki!
3 out of 5
by A verified travelerfrom Reno, NV

One night in SF

Posted May 6, 2015
Insanely overpriced!! From $389/night to over $500 after taxes and fees. We stayed there as it was close to the Kabuki theater. Overall, it was a decent hotel, but not at all worth what we paid. Probably will never stay there again, big mistake!
Comment from Hotel Management
May 10, 2015 by Hotel Manager, Hotel Management
While we're pleased to have welcomed you, we're deeply sorry to hear of these concerns associated with your stay. We work diligently to ensure our valued guests an experience that's as warm and inviting as it is cost-competitive, and apologize that this wasn't the case for you. We'll certainly evaluate on your behalf and hope that you'll consider reaching out again so that we might assemble you a more universally enjoyable return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Plymouth, MA

Quiet Oasis

Posted May 6, 2015
My 19 year old grandaughter and I stayed here for three nights. We did a marathon of walking and sightseeing. It was such a pleasure to return to this tranquil spot, complete with a Japanese garden at the end of a busy day. It's proximity to Fillmore Street restaurants was an added bonus.
Comment from Hotel Management
May 11, 2015 by Hotel Manager, Hotel Management
We're so glad to have been able to share our Hotel Kabuki with the both of you and to hear that you enjoyed the balance we're so fortunate to offer. Whether you're looking to retreat in our comforts or to explore the vast offerings of the city, we hope to welcome you back the next time you're in San Francisco!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Nice Japanese themed hotel near Pacific Heights

Posted May 2, 2015
Would recommend satying at Kabuki if you want to be out of the hussle bustle of Union Square and near funky cafes, easy walk to park too.
Comment from Hotel Management
May 4, 2015 by Hotel Manager, Hotel Management
Thanks for the visit and kind feedback. We're delighted to offer our guests an experience that affords for as much engagement with the city as it does tranquility from it all, and we're pleased that this balance helped to make your visit a memorable one. We appreciate the chance to have welcomed you and hope to see you again in San Francisco travels to come!