Ratings based on 2,687 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Overall nice place. A little bit away from the tourist district, but Uber or taxi were typically less than a minute away.
4 out of 5
Recommended
for Everyone
by A verified traveler from k

Beautiful Hotel

Posted Jun 29, 2015
Great hotel. Sketchy neighbors hood around JapanTown. Beautiful View and rooms! I suggest using the Uber App to get around Frisco... Overall, great stay! I hate that parking in the hotel cost $52 a day or if u park in the garage underneath $23 a day. Parking for people who stay should be free
Comment from Hotel Management
Jul 2, 2015 by Hotel Manager, Hotel Management
Thanks for visiting and taking the opportunity to reach out with this feedback. We're pleased that your onsite experience was an enjoyable one and apologize for any frustrations with parking. We understand this all too well and work hard to afford our guests with convenience and value, and we'll continue working hard to ensure our offerings are highly competitive within the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice location

Posted Jun 23, 2015
the hotel is pretty close to the Union Square, with easy access to restuarants, and i love the decoration
Comment from Hotel Management
Jun 30, 2015 by Hotel Manager, Hotel Management
We're delighted to have hosted you and to hear that our convenient connectedness to the city lent added enjoyment to your Hotel Kabuki experience. Thanks for sharing!
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice property, due for remodel

Posted Jun 1, 2015
Staff is friendly, location is easy. Tons of great Asian restaurants nearby. Rooms are nice and many have nice views, but the bathrooms are about due for a remodel. The grout is dirty. Bath tubs are nice and deep, but showers are a bit low for taller people. Overall it is a great property though. I stay here fairy often and really like it.
Comment from Hotel Management
Jun 4, 2015 by Hotel Manager, Hotel Management
Thanks for being a valued, returning guest of our Hotel Kabuki and for taking this opportunity to share your feedback. With a remodel in the works, we're working hard to afford our guests with unrivaled comfort across all facets of the property, and we look forward to showcasing the product of these efforts in your travels to come. Thanks again for visiting and sharing!
3 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, CA

Different from you everyday hotel

Posted May 31, 2015
Overall it was very interesting, and the Japanese deep soaking tub was amazing, if anything that was my favorite part of the whole visit. Be careful of all the hidden cost though the snacks, water and etc. And for spa and massages you HAVE to schedule it 24 hrs prior so if you're only staying a night make sure to do that before hand. i stayed for 1 night and I payed 230 for it, I don't think it was really that worth it.
Comment from Hotel Management
Jun 4, 2015 by Hotel Manager, Hotel Management
Thanks for visiting and for taking the opportunity to reach out with this feedback. We're thrilled that you enjoyed the tranquility afforded by our in-room amenities, including our authentic soaking tubs referenced here. We strive to afford our guests with an experience that's inviting, as it is regionally accessible, as it is competitively priced, and we hope to further showcase this unwavering commitment in your travels to come. Thanks again for choosing our Hotel Kabuki!
2 out of 5
by A verified traveler

Hotel para viajes de negocios pobre mantenimiento.

Posted May 25, 2015
El hotel, se ve maltratado, las alfombras viejas. El primer cuarto que me ofrecieron olía a cigarro, tratamos de ventilarlo sin éxito. Nos cambiaron a un cuarto donde en la noche comenzó a caer agua del techo en el baño. Lo reportamos y nos ofrecieron cambiarnos de cuarto. Preferimos no cambiar esta vez ya que al día siguiente abandonamos el hotel.
2 out of 5
by A verified traveler from L

Not great

Posted May 21, 2015
lumpy pillows - air didn't work - wasn't worth the money
Comment from Hotel Management
May 23, 2015 by Hotel Manager, Hotel Management
We're deeply sorry to hear of these misgivings associated with your visit, and these are items we'd happily and expediently tackle to ensure your return travels are optimal. Whether it's alternate pillows, room accommodations or anything else, we encourage you to reach out to our team directly so we can ensure your stay is absolutely idyllic. Thank you for the feedback and in advance for the chance to host you again!
5 out of 5
Recommended
for Couples
by A verified traveler

Sehr gutes Hotel in Japantown

Posted May 15, 2015
Pros: Asiatischer Einrichtungsstil, geräumige Zimmer.
Location: Direkt in Japantown, das Einkaufscenter "Japan-Center" in direkter Nachbarschaft. Buswochenkarte zu empfehlen.
Hotel liegt in Japantown, Bushaltestellen in direkter Nähe. Sauberkeit, Zimmer und Service einwandfrei. Wochenkarte für Bus (Muni) unbedingt zu empfehlen, da Weg zum Hafen zu weit und auch zu anderen Attraktionen. Das Hotel ist im asiatischem Stil eingerichtet und verfügt über ca. 16 Etagen.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Japanese design in Japan town

Posted May 14, 2015
Located at the center of Japan town Safe Not far from tourist attractions Acceptable parking fee Very helpful and friendly staff (the best of this hotel) Room is clean and comfortable with good quality bed. Only thing I don't like is the clear glass door of bathroom. If you don't stay with your couple, it will be very awkward.
Comment from Hotel Management
May 16, 2015 by Hotel Manager, Hotel Management
We're excited to have had this chance to welcome you and to hear that our hospitality was such a standout of your stay. Thanks for sharing so kindly. We pride ourselves on creating an idyllic experience, with connectedness to the region and comfort from it when you travels are through; it will be a pleasure to share even more of these offerings in return travels to San Francisco!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean hotel, good location

Posted May 12, 2015
Very nice hotel in japantown and attached to a small mall. The rooms were clean and staff was pleasant.
Comment from Hotel Management
May 14, 2015 by hotel Manager, Hotel Management
Thanks for visiting our Hotel Kabuki and for sharing such kind words with us here. We're excited to hear that your experience was an enjoyable one, made even better by our connectedness to the region. Please don't hesitate to reach out if there's anything we can do to improve on return travels; it's always a pleasure to go above and beyond for our valued guests!