Ratings based on 1,241 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2015
The restaurant was under construction, giving the exterior a less than inviting appearance. There was no room service as a result. The wine reception was nice and included a massage!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

Review of Hotel Monaco

Posted Jan 20, 2015
Amazing location. Exceptional service, beautiful room decor for the price paid. Very reasonable price- included were complimentary items provided if needed- i.e. nail clipper, nail file, etc. Also happy hour daily, which we didnt take advantage off- but certainly a fun event for hotel guests to enjoy. We stayed as a couple and enjoyed it. I certainly would recommend this place to anyone.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Great hotel!

Posted Jan 16, 2015
I have always wanted to stay at Hotel Monaco in San Francisco and because of a flooding in our SF apartment we got the chance. I was not disappointed. Everything was perfect and I loved the fanciful decor, friendly staff and great location. I only wish the Grand Cafe was still open.
Comment from Hotel Management
Jan 20, 2015 by Jason, Hotel Management
I am so sorry to hear about the flooding in your apartment. I have had that happen to me a few times. At least we were able to make up for a little of the discomfort.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2015
Great hotel- I always stay here- Sam and Jonathon and the rest of the team are a delight!
Comment from Hotel Management
Jan 20, 2015 by Jason, Hotel Management
Thank you for the five star review and the specific shout-out of two of our team members. We always appreciate that.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Access to all of the Bay at fingertips

Posted Jan 15, 2015
a beautifully updated old-school hotel in the heart of the shopping district- a short walk and many long hilly walks to all that the beautiful city by the bay has to offer. Evening wine was a wonderful way to relax "at home" before heading out for more fun. My young adult sons were staying on the side of the hotel where construction was happening (jackhammers promptly at 9am) - this probably wouldn't bother many other guests - as most folks are up and about sightseeing or working by then - but their age group/vacation and jet lag necessitated a later rise. The hotel staff was very kind and accomodating - changing their room while we were out for the day. There are bikes to take on first come first serve basis - but we did not take advantage of this - Concierge service is really anyone- as Everyone was very helpful!
Comment from Hotel Management
Jan 20, 2015 by Jason, Hotel Management
Thank you for taking the time to write such a lovely review. We are working quickly to finish our renovation of our restaurant. We hope you can come back next year to experience it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2015
i love the wall paper. it is rly san francisco style.
Comment from Hotel Management
Jan 20, 2015 by Jason, Hotel Management
Thank you for the compliments on the wallpaper. We think it is pretty fun.
5 out of 5
Recommended
for Everyone
by A verified traveler

Arrived late, hotel valet & luggage check is fast!

Posted Jan 12, 2015
Pros: Everyting
Cons: They do it right!!
Location: Pier 39 was 5 min car ride
Comment from Hotel Management
Jan 20, 2015 by Jason, Hotel Management
Thank you for the five star review. Glad to hear we were fast and efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2015
Location was not the best but other than that it was a pleasant experience
Comment from Hotel Management
Jan 20, 2015 by Jason, Hotel Management
Oh, no. We love our location. But, we live and work here, so we are a little biased.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Enjoyable

Posted Jan 6, 2015
Highly recommended. Good location, awesome staff who were extremely friendly and helpful
Comment from Hotel Management
Jan 20, 2015 by Jason, Hotel Management
Thank you for the kind words about our staff.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Taipei

Great hotel, terrific location

Posted Jan 6, 2015
Location: It's only a few blocks from Union Square, there's a Walgreen's across the street, and lots of diners nearby.
This is our third trip to Hotel Monaco in San Francisco and will definitely stay there again. The decor is beautiful, rooms are very comfortable and decent-sized, and the staff is great. The restaurant was closed for remodeling on this trip.
Comment from Hotel Management
Jan 20, 2015 by Jason, Hotel Management
Thank you for the five star review.