Ratings based on 1,296 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2015
Hotel Monaco is a lovely , a little quirky hotel. We loved the comfortable room, the decor, the wine hour and the breakfast (not included in the price).
2 out of 5
by A verified traveler

Was ONCE Awesome...now TERRIBLE

Posted Apr 22, 2015
Pros: The $10 credit to the mini bar was the highlight
Cons: Everything. Offer room service. Have a professional front deck staff, paint the elevator, serve coffee by 5am, put the coffee makers back in the rooms
Location: Great wine store around the corner
I've stayed at this hotel around 20 times and it has been great! But this time it was terrible. It took 40 minutes to check in because they couldn't find my reservation. I used to be very impressed by the front desk, smooth service, sophisticated, but replaced by average and a bad attitude. Once I checked in, my room was nice but worn. Same with the elevators and hotel space overall. For almost $400 per night, I have higher expectations. However the huge disappointment was there was no room service and they took the coffee makers out of the rooms. They overhauled the previous restaurant and replaced it with a menu that was underwhelming to say the least. As a business traveler, this was a big negative. They gave me a list of restaurants that deliver but the ordering process so complicated I punted. I went to the grocery store across the street to buy a sandwich, but didn't as they looked expired. I eventually caved at ate the restaurant, hoping for the best but was again disappointed. The server was AMAZING, but the place loud, food sub par and very expensive. lastly the cost to valet park your car overnight was over $50, yowzah. I highly doubt I'll be staying there again. My advice, for the money, go somewhere else. Not worth it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rio Vista, CA

Posted Apr 19, 2015
The Hotel Monaco is a very nice boutique hotel located only a few blocks from Union Square. It also has a very nice new bar and restaurant inside the hotel so you can explore the city or choose to "cocoon" if you want ;-)
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 15, 2015
Pros: Central location
Hotel with good central location, but can be noisy at night with city traffic, etc.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 14, 2015
Great holiday very good location but turn right when you leave the hotel rather than left to avoid the less desirable area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Switzerland

very nice, not too big hotel in the centre ow town

Posted Apr 10, 2015
Pros: pleasant staff. Nice design. Good bar.
Cons: room was a bit at the small end
Location: centre of town. No further explanation needed.
room was small but suffient. Staff very peasant. Design is well balanced. Very good bar. Dogs allowed :-)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Apr 7, 2015
Excellent restaurant, friendly staff, great location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid

Hotel céntrico, personal muy agradable

Posted Apr 6, 2015
Pros: La situación y el personal
Cons: Los cuartos de baño
Location: inmejorable, a cinco minutos de Union Square y de Market Street
El hotel está muy bien situado y el personal es muy agradable y siempre dispuesto a ayudar A pesar de haber pedido vistas a la calle y tenerlo confirmado por el hotel, pena que la habitación daba a un patio interior con los aparatos de aire acondicionado delante El baño es pequeño
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver BC

Over all a great stay

Posted Mar 29, 2015
Pros: Location is very good
Location: Very close to union square, shopping, tons of restaurants and a quick ride to fisherman's wharf
Very nice location, girls at reception desk can be more friendly but over all I had a very nice stay and recommend this hotel
3 out of 5
by A verified traveler

disappointed when I walk into my room

Posted Mar 27, 2015
The room is super small, Expedia rates this hotel 4.5, I totally don't think so. This hotel didn't even have a sliper when I asked for it, you have to pay extra for tooth brush, and even shower cap is not really in the room for you. Hotle is old, and the pillow coverage is all wrinkle, it make me feels like it's not "fresh" like the other hotles. I paid for two night, and I check out 1 day early even they wouldn't reture the money back to me.