Ratings based on 1,292 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 15, 2015
Pros: Central location
Hotel with good central location, but can be noisy at night with city traffic, etc.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 14, 2015
Great holiday very good location but turn right when you leave the hotel rather than left to avoid the less desirable area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Switzerland

very nice, not too big hotel in the centre ow town

Posted Apr 10, 2015
Pros: pleasant staff. Nice design. Good bar.
Cons: room was a bit at the small end
Location: centre of town. No further explanation needed.
room was small but suffient. Staff very peasant. Design is well balanced. Very good bar. Dogs allowed :-)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Apr 7, 2015
Excellent restaurant, friendly staff, great location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid

Hotel céntrico, personal muy agradable

Posted Apr 6, 2015
Pros: La situación y el personal
Cons: Los cuartos de baño
Location: inmejorable, a cinco minutos de Union Square y de Market Street
El hotel está muy bien situado y el personal es muy agradable y siempre dispuesto a ayudar A pesar de haber pedido vistas a la calle y tenerlo confirmado por el hotel, pena que la habitación daba a un patio interior con los aparatos de aire acondicionado delante El baño es pequeño
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver BC

Over all a great stay

Posted Mar 29, 2015
Pros: Location is very good
Location: Very close to union square, shopping, tons of restaurants and a quick ride to fisherman's wharf
Very nice location, girls at reception desk can be more friendly but over all I had a very nice stay and recommend this hotel
3 out of 5
by A verified traveler

disappointed when I walk into my room

Posted Mar 27, 2015
The room is super small, Expedia rates this hotel 4.5, I totally don't think so. This hotel didn't even have a sliper when I asked for it, you have to pay extra for tooth brush, and even shower cap is not really in the room for you. Hotle is old, and the pillow coverage is all wrinkle, it make me feels like it's not "fresh" like the other hotles. I paid for two night, and I check out 1 day early even they wouldn't reture the money back to me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Was in town for a conference so spent little time in the room.. Room was small but neat. Liked the in room refrigerator. The safe was wide enough for my laptop. Easy walk to Moscone Center.
2 out of 5
by A verified travelerfrom Santa Cruz

Avoid during renovation and if u lik to sleep late

Posted Mar 23, 2015
Pros: The room
Cons: Provide room service, do not wake guests Saturday morning for cleaning. Do not test the fir alarm first thing in the morning.
Location: Lots of thing to do around Union Square.
The hotel looks great outside and in, but they are renovating the restaurant so: 1. There is no room service. We were planning on having breakfast in bed Saturday morning. 2. They started testing the fire alarm Saturday at 9am Also, the room service started doing rounds Saturday at 8:30am or so, and not only they woke us up, but were very noisy taking care of other rooms that we could not sleep more. The room / bed / cleanness as such were great.
3 out of 5
by A verified travelerfrom redding

Res..

Posted Mar 17, 2015
I was not satisfied with the restaurant being closed! No breakfast. Just some donuts! Also 55 bucks to park your car over night is stupid. I feel the breakfast and parking should come with the room. Oxford suites is far better!