Ratings based on 1,232 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

SF Getaway

Posted Jan 3, 2015
Pros: Easy to get anywhere in SF from the hotel. coffe in the morning, wine in the evening. Hotel bar, Dirty Habit is a good stop before turning in.
Cons: During our winter stay the hallways were a bit cold which resulted in a cool breeze coming in under the door. Put down a towel to block the draft.
Location: My two favorite things to do in SF are shopping and eating. The Palomar is nearby everything.
One of the best things about The Palomar is the location, the corner of 4th and Maket is the center of the SF universe. If shopping is your thing then you can't go wrong. Want to head down to the Ferry Terminal and browse and eat, hop on s steet car and you're there in 10 min. Chinatown is only a short walk as well. For a real San Francico treat que up for the Powell/Market cable car line that runs all the way to Fishermans Wharf. Back at the hotel the staff is very friendly+ attentive, and contribute to the youthful vibe of the property. Each morning you can stagger to the lobby for your morning coffee to go, and each evening stop at the lobby on your way out to paint the town for a glass of wine - both complimentary. For as busy as the area is its easy to find a quiet room and a good nights sleep - even on New Years Eve. The rooms are clean and comfortable, although a bit small. There are a few more scuffs and scratches then the last time I visted when the hotel was new 12 years ago- but overall The Palomar has been very well maintained. Keep in mind the hotel is pet friendly, so if you have a problem with meeting a dog or two in the lobby or knowing Fido may have also slept on your bed this may not be the place for you.
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
Thanks for coming back. Please don't wait 12 years again. Come back soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland Oregon

Downtown hotel in the heart of everything.

Posted Dec 29, 2014
Pros: The rooms are very pleasant and comfortable.
Location: This hotel occupies the top 5 floors of a retail building on Market Street at 4th Street. It is at the base of Ellis St. and the Cable Car turnaround
Very clean and pleasant hotel. No particular view, but this is a small hotel in the heart of the city. Typical Kimpton feature, with an afternoon wine tasting and morning coffee service. The bar and restaurant are trying to be the new hot spot. The d├ęcor is lacking and the prices expensive. If you obtain the right room prices it is a good place to stay, however, if you are paying a premium rate for a 4 Star, I would look further.
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
I recently enjoyed visiting your wonderful city and I'm glad you equally enjoyed your time with us here in San Francisco.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

A very comfortable two night stay.

Posted Dec 29, 2014
Hotel in the middle of the SF market street shopping. Room was very comfortable, common areas were like new. Lobby pretty small as was the workout facilities but general condition of amenities was high end. We would definitely come back.
Comment from Hotel Management
Dec 30, 2014 by Chris, Hotel Management
Indeed our location is superb, and I am so glad you were able to enjoy your stay and take advantage of the great shopping and sights all just steps away from the hotel. You'll be happy to hear that we are expanding our fitness center in the upcoming few weeks, so please join us again in 2015.
3 out of 5
Recommended
for Couples
by A verified traveler

Expert Doormen were the delight.

Posted Dec 29, 2014
Pros: Nice they had a wine happy hour, which appear to be quite young, mid 20s, and not necessarily folks staying at the hotel.
Cons: The improvement should be at front desk personnel
Location: Even though it was pouring down rain, with the loan of the hotel's umbrellas we were able to easily access Union Square activities in stores.
The doorman were fabulous, paying attention to details, summonsing cabs and adding interesting information of events in the city. The hotel check-in hostess needs a little work with customer service.
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
Thanks for the positive praise of the doorman team. We will work on emulating that service throughout all departments!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Close to all shopping and transportation

Posted Dec 29, 2014
Pros: Everything
Cons: Nothing. Very happy with stay. Doormen very helpful and personable
Location: Shopping, Mel's diner, church and transportation
We opted for daily wine hour at extra charge thru Expedia but turns out hotel offers to all guests at no charge
Comment from Hotel Management
Dec 30, 2014 by Chris, Hotel Management
Greetings Emmy: Thanks for the 5 Star rating. We look forward to seeing you back in the future. Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Great location, great accommodations

Posted Dec 22, 2014
Pros: See above
Location: See above
First time at the Palomar and we would definitely come back. The room was spacious (two queen beds) and very clean. Nice decor and fully set up with extras, like shampoo, hair dryer and robes in the closet. We were on the 8th floor and had no issues with noise. Close to shopping, Starbucks, restaurants, movie theatre, etc. Parked the car and walked or taxied everywhere. We didn't get a chance to try out the restaurant/bar, but it looked great. Overall, a great experience.
Comment from Hotel Management
Dec 28, 2014 by Chris, Hotel Management
I love hearing it when our guests say they are coming back! We will be counting the days. See ya soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2014
Wonderful no problems. Great location, staff, comfort, etc. would recommend
Comment from Hotel Management
Dec 28, 2014 by Chris, Hotel Management
Thanks for the 5 stars and positive recommendation. We hope to see you in the new year!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fountain Valley, California

Great location!

Posted Dec 1, 2014
Pros: Fast, efficient, friendly check in with Diamond. Sara also friendly and efficient. Rollaway bed brought to the room at check in-great service.
Cons: There was an old pizza box with food in it left in one of our rooms! Just an FYI for cleaning staff-check the fridge! Everything else was great.
Location: Very close to Union Square where the Christmas tree lighting ceremony was.
Great location, near shopping and restaurants. Close to trolley and easy access to buses. Complimentary coffee and tea in the morning was appreciated. Fun, busy city, lots of places to visit.
Comment from Hotel Management
Dec 28, 2014 by Chris, Hotel Management
Kathleen: Thanks for staying with us. I am so glad you were able to take advantage of our great location. We have become the hub of San Francisco, being just steps away from great shopping, wonderful arts/museums, the historic cable car, and Moscone Convention center. Looking forward to seeing you back in 2015.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Check in was quick and easy. Short elevator ride and walk to the room (not too huge of a hotel). Room is spacious and well equipped. Staff will provide anything you forgot at home. Clean and modern. Location is the best of all - right near shopping and transportation options. Good location for business travel too, near Moscone and SOMA offices.
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Glad you enjoyed your stay. Come join us again soon.
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Gotta love our team and location indeed! Glad you enjoyed your stay. We look forward to having you back soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

My favorite place to stay in San Francisco!

Posted Nov 17, 2014
Pros: The restaurant/bar is fantastic!
In my opinion, this is the best hotel in San Francisco! The location is perfect and the dining and bar experience is better than anywhere else!
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
We share the same opinion! This is my favorite hotel too. Please join us again soon.