Ratings based on 1,232 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas Texas

Close to SHOPPING

Posted Jan 26, 2015
Pros: the staff the location
Cons: the construction across the street was awfully loud free breakfast free wifi
Location: lots and lots of shopping multi-leveled mall a gazillion Starbucks and Walgreens public transportation routes nice restaurants
I enjoyed staying at the Hotel Palomar, but if you are looking for a hotel with ANY amenities (free wifi without having to join the Palomar "Club", a pool, free breakfast, etc.), you might be better off with a more traditional hotel in San Francisco. The staff at this hotel was EXTREMELY helpful with our numerous questions and never hesitated to suggest restaurants, transit routes, etc. Just awesome with all of that! This hotel is pretty swanky in a low-key kind of way. When you walk out the front door of the hotel, you are inundated with shopping choices. There's too much to even describe here. It's centrally-located and within walking distance (if you want to walk) to MANY cool SF sites. The other ones can be reached by public transportation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Great hotel in Bay Area

Posted Jan 10, 2015
I got a good deal for this hotel. Great location for a tour around the Bay area and great staff.
Comment from Hotel Management
Jan 25, 2015 by Chris, Hotel Management
Hi Mike- Glad you enjoyed the hotel and our service team. Come back up and visit soon. Chris
5 out of 5
Recommended
for Everyone
by A verified travelerfrom K

Perfect location and a great staff

Posted Jan 9, 2015
The staff was amazing ! From the desk to the housekeeping and the doorman everyone was helpful and polite
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
Indeed our location is wonderful, and the team even better. Glad you enjoyed both.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Great location and overall great hotel

Posted Jan 8, 2015
We had a lovely room on the 8th floor which we were able to check in early to. We also paid a little extra for a late checkout which was very helpful. Clean big room with a huge tv and the staff were all very friendly. The bar dirty habit was well worth a visit and the location of the hotel makes it a must return.
Comment from Hotel Management
Jan 25, 2015 by Chris, Hotel Management
Hi Reagan: Looking forward to seeing you back soon. Chris
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near union square.

Posted Jan 7, 2015
Pros: Very friendly staff.
Cons: Cheaper parking options.
Very nice staff and location. They have free bikes to take out, a wonderful coffee bar in the morning, and we had a room with an amazing jacuzzi tub that was pretty much a two person hot tub. On the down side, parking downtown is pretty expensive ($30 per 24 hours or so).
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
Nothing better than a little caffeine, a bike ride, and a soak in a jacuzzi tub. Thanks for joining us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Very good, centrally located hotel

Posted Jan 6, 2015
My whole stay was very good. My room was nice, spacious and quiet.
Comment from Hotel Management
Jan 25, 2015 by Chris, Hotel Management
Thanks for staying with us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manila, Philippines

Excellent location, great service, great value!:)

Posted Jan 6, 2015
My husband and I loved this hotel. Great location, the staff were friendly and very accommodating, a lot of stores and restaurants nearby.
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
Thanks for the 5 star rating and for spending time with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel céntrico exelente ubicación

Posted Jan 6, 2015
Exelente ubicación, con medios de transporte de todo tipo a su alrededor, limpio y camas muy comidas.
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
Thank you for staying with us. Glad you enjoyed the hotel and location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Jan 4, 2015
Cons: Halls were very cool. Could turn the heat up a little.
Very convenient location to access many of SF's sites. Really nice hotel and great friendly staff.
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
Location, location, location. Indeed we are in the heart of it all, and glad you enjoyed your time with us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom JAPAN

パウエル駅からすぐそばのアクセス抜群のホテル

Posted Jan 3, 2015
Pros: お部屋の掃除担当の人が手書きのメッセージを書いておいてくれていた。とても嬉しかった。
Cons: 時期的にスタッフ数が少なかったのかもしれないが、掃除の時間が遅かった。
Location: パウエル駅のすぐそば。大通りから直ぐなので、ショッピングや食事には困らないし、バートなどの公共交通機関もすぐ近いので、どこに行くのも便利。 ケーブルカー発着駅に近いので、便利です。
街の中心地に位置していてどこに行くのも便利なホテルでした。 日本語は全く通じませんが、ある程度話せればOKだと思います。 こじんまりしたホテルですが、清潔だし、スタッフも親切でした。
Comment from Hotel Management
Jan 24, 2015 by Chris, Hotel Management
Thanks for the 4 Stars and staying with us. We look forward to serving you again.