Ratings based on 1,202 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2014
Wonderful no problems. Great location, staff, comfort, etc. would recommend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fountain Valley, California

Great location!

Posted Dec 1, 2014
Pros: Fast, efficient, friendly check in with Diamond. Sara also friendly and efficient. Rollaway bed brought to the room at check in-great service.
Cons: There was an old pizza box with food in it left in one of our rooms! Just an FYI for cleaning staff-check the fridge! Everything else was great.
Location: Very close to Union Square where the Christmas tree lighting ceremony was.
Great location, near shopping and restaurants. Close to trolley and easy access to buses. Complimentary coffee and tea in the morning was appreciated. Fun, busy city, lots of places to visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Check in was quick and easy. Short elevator ride and walk to the room (not too huge of a hotel). Room is spacious and well equipped. Staff will provide anything you forgot at home. Clean and modern. Location is the best of all - right near shopping and transportation options. Good location for business travel too, near Moscone and SOMA offices.
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Glad you enjoyed your stay. Come join us again soon.
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Gotta love our team and location indeed! Glad you enjoyed your stay. We look forward to having you back soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

My favorite place to stay in San Francisco!

Posted Nov 17, 2014
Pros: The restaurant/bar is fantastic!
In my opinion, this is the best hotel in San Francisco! The location is perfect and the dining and bar experience is better than anywhere else!
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
We share the same opinion! This is my favorite hotel too. Please join us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Girls Wknd in SF

Posted Nov 12, 2014
I took my best gal pal to The Palomar for a weekend getaway to celebrate her birthday. The hotel itself was clean, had a nice style/decor, and the staff was friendly and attentive. All in all, a very pleasent stay (we even extended another night), good room service, and we found the location to be pretty central to everything we wanted to do/explore. The only negatives were the bathroom door; a slide style that was pretty cumbersome/heavy for us girls, & the lack of a bathroom fan; ummm I can't do my makeup in a steamy mirror.... I would book here again on future trips to SF if the price is right.
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Thanks for staying and the positive praise. Our bathrooms do have fans, yet they exhaust at the roof level, (thus no switch). I will ensure they are all working correctly as I have to agree ...no fun to have a foggy mirror when getting ready.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay!

Posted Nov 11, 2014
Great location close and accessible to everything. Awesome staff - kind, friendly, professional and truely willing to assist. Lovely vibe of coziness and yet top services. Definitely highly recommend
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Thanks for the high recommend! We sure appreciate you being with us and recommending others to stay as well.
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Thanks for joining us and the positive praise for the team. Looking forward to having you back soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Very nice hotel, excellent location, etc.

Posted Nov 10, 2014
Pros: Just about everrything!
Location: If ou know San Francisco, the hotel is 2 blocks from Union Square, not far from the Financial District and Chinatown.
Great value, beautiful rooms with comfortable beds, nice art work on the walls. Professional staff. Excellent location 1 block from BART and 1 block from Powell St. cable car terminal. Only limitation was a limited restaurant good for breakfast, but primarily a bar thereafter. Don't get put off by the small lobby area. They doo provide free coffee in the AM and wine tasting 6 to 7 PM. We lived in the Bay Area for a number of years and it was great to get back to the City by the Bay!
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Wonderful to have you back in the Bay! Glad you stayed with us for your return home. Looking forward to having you join us again soon.
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Thanks for staying with us. I appreciate the 5 star rating and look forward to having you join us again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Conference

Posted Nov 8, 2014
Great we were very surprised with how comfortable we felt!!! Thank u!
Comment from Hotel Management
Nov 25, 2014 by Chris, Hotel Management
Thanks for joining us. We love to provide our guests with comfort and fun!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Boston, MA

Nice but unremarkable

Posted Nov 3, 2014
Nice but not a swanky, boutique hotel, as I expected... very traditional. I would not stay on the 5th floor again as the noise from the restaurant carried right down the hallway until late in the night, not sure what time it stopped but I was woken up several times.
Comment from Hotel Management
Nov 14, 2014 by Chris, Hotel Management
Thanks for joining us. I am so sorry about the noise from our restaurant. I have been working with a vendor regarding adding sound insulation and I think we are close to a solution that will ensure peaceful rest in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Excellent location---4th & Market, central to much

Posted Nov 1, 2014
Pros: Location and pricing.
Cons: Given the age and structure, not much. Kimpton keeps this hotel in pretty decent shape.
Location: Shopping, restaurants, shopping, Market Square, cable cars, bus lines, etc.
Very friendly staff. Clean Hotel. This is NOT a 5-Star, but it really does work. Room is very comfortable and decent size. Bathroom not terribly large, no storage in it and small closet.
Comment from Hotel Management
Nov 14, 2014 by Chris, Hotel Management
Come back again soon...as we will earn the 5th star..I promise.