Ratings based on 565 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Jon from UK

Great boutique hotel

Posted Apr 22, 2014
Great boutique hotel close to union square and powell street. The hotel library bar is beautifully decorated and residents congregate there for the free wine hour! Our room was large and very quiet, the bathroom was very large and amenable. The hotel staff were extremely helpful, assisting us with ferry times / bus stations / ideas for trips out of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice downtown Hotel

Posted Apr 22, 2014
I had a real good time and I would recommend the hotel at anytime
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Fantastic San Francisco location

Posted Apr 19, 2014
Beautiful and spacious room provided after slight glitch where Expedia booked me into smaller room without amenities I selected upon booking. Great experience at this hotel and will definitely book her again upon my return.
5 out of 5
Recommended
for Everyone
by Simon from Birmingham, UK

Great location and atmosphere

Posted Apr 15, 2014
Pros: Great atmosphere, attentive staff
Cons: Air conditioning a little noisy
Location: Perfect location near Union Square and cable car to Fisherman's Wharf
Combined business leisure trip, this was the perfect base
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Great Location

Posted Apr 10, 2014
Clean, helpful staff, good food and wine in bar. Room small but well equipt.
3 out of 5
Recommended
for Couples
by A verified traveler

Reasonably priced and good location

Posted Apr 1, 2014
The hotel was clean and the room comfortable. Did not have quite as much character (outside of the bar area) as we had thought. It was a bit dark, the room only had a small window. Although we had requested a king bed, we were given a room with two queen beds. We would not go out of our way to stay here again, although would consider it for one night if the price were right.
5 out of 5
Recommended
for Everyone
by CB & Lilly from Fort Worth, TX

A nice boutique hotel

Posted Mar 23, 2014
Our 2 double room was very spacious. Nice size bathroom. Very confortable beds. Walking distance to Union Square and restaurants. Small bar area but nice. Did not eat at the restaurant. Could not get waited on. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Mar 22, 2014
Pros: Free early morning coffee simple food menu and free glass of wine every day
Great hotel close to the Union Square shops cable cars and in the centre of San Francisco. Excellent service by the hotel staff and loved the free glass of wine between 5-6 pm evening. Would recommend this hotel as it has lots of character and historical interest. This is not a chain hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Happy with every aspect

Posted Mar 3, 2014
I had a lovely experience here, with no negative feedback whatsoever. Would definitely stay here again, very reasonable price for what I got.
5 out of 5
Recommended
for Everyone
by A verified traveler

Service Exceeded Expectations

Posted Feb 17, 2014
Huge shout out to the front desk staff who let me make a last minute change to my reservation-a didn't charge me for it. Great service. I will be back again.