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Hotel Tomo, a Joie de Vivre Hotel

1800 Sutter St San Francisco, 94115 United States of America

Japanese pop art style in San Francisco’s Japantown

Location
This stylish, modern hotel is in San Francisco's Japantown, less than 2 miles from Chinatown and Union Square. Show more
Property Amenities
In addition to a Japanese restaurant, Hotel Tomo offers complimentary wireless Internet access and a lobby with a wall of TVs.
Guestrooms
Joie de Vivre Hotel Tomo guestrooms feature city views, Japanese pop art murals, 37" flat-screen TVs, and MP3 docking stations. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

90%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/27/2013. The check-out date cannot be after 06/27/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Deluxe King
1 king bed. Desk. 37-inch television. Flat-panel television. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Free local calls. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Private bathroom. Shower/tub combination. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Non-smoking only.
Deluxe Two Queen Beds
2 queen beds. Desk. 37-inch television. Flat-panel television. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Free local calls. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Private bathroom. Shower/tub combination. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Non-smoking only.
Tomo Two Queen Beds
2 queen beds. Desk. 37-inch television. Flat-panel television. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Free local calls. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Private bathroom. Shower/tub combination. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Non-smoking only.
Executive Two Queen Beds
2 queen beds. Desk. 37-inch television. Flat-panel television. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Free local calls. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Private bathroom. Shower/tub combination. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Non-smoking only.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-out time is noon
  • Check-in time starts at 3 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 25 per night (in/out privileges)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Handicapped parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Property Amenities

Joie de Vivre Hotel Tomo sits in San Francisco's Japantown, less than two miles from the shopping of Union Square and Chinatown, and three miles from the Golden Gate Bridge.

The on-site restaurant specializes in Shabu-Shabu, in which meat and vegetables are cooked in iron hot pots at dining tables. The lobby features a wall of televisions.

Wireless Internet access is complimentary, as are newspapers in the lobby. Airport transportation is available (surcharge). In addition to a business center, this hotel offers meeting space for large and small groups.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Banquet facilities
  • Self parking (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Complimentary newspapers in lobby
  • Concierge services
  • Multiple large conference rooms
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-out
  • Fitness facilities
  • Internet access - wireless
  • Multiple small meeting rooms
  • Number of floors - 8
  • Total number of rooms - 125
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in lobby
  • Tour assistance
  • Use of nearby fitness center (discount)
  • Wireless (high-speed) Internet access - complimentary
  • Parking garage
Hotel Tomo, a Joie de Vivre Hotel, San Francisco,  United States of America, Property Amenities Fitness and Wellness

Rooms

Guestrooms at the Joie de Vivre Hotel Tomo feature Japanese pop art-style murals, clock radios with MP3 docking stations, and 37-inch flat-screen TVs with premium cable channels and video games. Telephones have voice mail and multiple lines. Wireless Internet access and daily newspapers are complimentary. In addition to bathrobes, guestrooms also include refrigerators and coffeemakers.

Hotel Tomo, a Joie de Vivre Hotel, San Francisco,  United States of America, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Bathrobes
  • Hair dryer
  • Free local calls
  • Non-smoking only
  • Flat-panel television
  • Cable/satellite television channels
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Cribs (infant beds) available
  • Desk
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Internet access (complimentary)
  • High-speed Internet access
  • Wireless Internet access
  • Iron/ironing board
  • Multi-line phone
  • Pay movies
  • Premium television channel(s)
  • Private bathroom
  • Refrigerator
  • Rollaway beds available
  • Shower/tub combination
  • Video-game console
  • Voice mail
  • Wake-up calls

Dining

Mum's Restaurant and Bar - Specializing in Shabu-Shabu - thinly sliced meet and vegetables cooked at the table in an iron hot pot and served with the restaurant's dipping sauces. "Shabu-Shabu" means "swish-swish" in Japanese, referring to the sound of the meat cooking in hot water. Serving breakfast, lunch, and dinner.

Hotel Tomo, a Joie de Vivre Hotel, San Francisco,  United States of America, Dining Restaurant

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Tomo, a Joie de Vivre Hotel

4.3
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.3
Room cleanliness:
4.5
Room comfort:
4.2
Location:
4.3
Neighborhood:
4.4
91%

of guests recommend

out of 75 reviews

Write a review of this hotel

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Karen G from Salisbury, NC
4.0
out of 5
Recommends this hotel
Posted Dec 9 2011

“Good location”

small, but comfortable. Watchout for those asian-style platform beds. My shins took a beating on those corners! Also, be sure to ask about the A/C. It wasn't working while I was there (12/4/11 to 12/7/11). While it wasn't hot in San Fran, the room does get stuffy/uncomfortable overnight. I had to ask for a fan. Seems like the A/C issue is an ongoing one, as I recall reading earlier reviews with the same complaint. Overall, the hotel served its purpose. Local area is quiet and safe. Very close to the Fillmore.

Area recommendations
Went to North Beach (Italian) area for dinner. Best pizza I've ever had at Tony's! You can sit at the bar overlooking the wood-fired pizza oven. Very fun. Golden Gate Park is beautiful. Check out the Japanese Tea Garden; very beautiful and peaceful. If time permits, be sure to take a tour of the wine country. It's really beautiful and you learn a lot about the wineries and their philosophies on wine making.
A Traveler from Farmington, CT
3.0
out of 5
Recommends this hotel
Posted Nov 29 2011

“Good hotel”

Temperature controls in the room did not work.

Susan H from Scottsdale, AZ
4.0
out of 5
Recommends this hotel
Posted Nov 20 2011

“Funky hotel”

The Hotel Tomo is a funky little place - perfect for a comfy stay. I really liked the Anime decor. The staff was really nice. The on-site cafe was decently priced, and the coffee was really good first thing in the morning. I'm not a typical "American breakfast" eater, so the Mums cafe was a reasonably priced choice for breakfast. The hotel is located across the street from many good Japanese restaurants as well, and conveniently located on the bus route. I'd stay here again!

A Traveler
4.0
out of 5
Recommends this hotel
Posted Nov 19 2011

“Great location for shows at the Fillmore”

Had a great night with the wife, dinner at the shabu-shabu place in the restaurant, walked to the Fillmore for a live show, and walked back to a comfortable, clean, fun room. Worth the money for the a fun night out.

A Traveler from Pottsboro, Tx
2.0
out of 5
Does not recommend this hotel
Posted Nov 1 2011

“Very Disappointed”

We had booked a 5 day stay at this hotel Thru Expedia for my husband's birthday. We arrived on Friday. We had problems with the air conditioner in the room. You had to use your room key to turn on the AC. The front desk sent a maintenance man to our room to fix the AC. He fixed the AC and the front desk sent a fan to our room. The window in the room understandably only opens about 6 inches because we were on the 3rd floor without a balcony.On Sunday we returned to the hotel in the evening. The AC was broken. I woke up around 2 am hot. On Monday am I called the front desk reporting that our AC didn't work. I was told that the whole hotel AC was broken and they didn't know when it would be fixed. I asked to be transferred to the manager. I was transferred to voicemails each time I tried to talk to someone. I finally called Expedia to resolve the problem. Expedia was extremely helpful. Expedia called the hotel to resolve the problem. The hotel agreed to cancel our remaining reservation. Expedia booked us into another hotel. The hotel manager apologized stating that she was in a meeting earlier when I tried to call. When we checked out, the front desk was checking in customers. They told them the AC was broken. They had put them on the side of the hotel that the air flow would keep their room cool. My disappointement was that Expedia had to resolve the problem. The hotel staff was not helpful.

Jane from San Diego
1.0
out of 5
Does not recommend this hotel
Posted Oct 15 2011

“Don't believe what they advertise on the website”

I had very bad experience with this hotel which I would rather call a motel. It is old, uncomfortable, staff is not very helpful and it costs way too much for the service they offer. The website is very misleading, be aware of that. I will never stay there again.

Jaime H from New York City
3.0
out of 5
Recommends this hotel
Posted Sep 28 2011

“Comfortable but not close to City's main tourist places.”

The front desk staff was cordial. The hotel is located across the street from the Japan Center, but it is not convenient if you wish to walk to the center of the City or go to main City tourits places. We spent a lot of money in taxis, going back and forth. The hotel in general is clean and has a restaurant on the premises. The room was clean, except for the carpet and the bed cover. (They need to wash those carpets and replace the bed covers). The room was at the street level and you could hear and see people and cars going by. The housekeeping staff gets in early in the morning, around 7 AM and that is the end of your good night sleep. They engage in loud and personal conversations and constantly slamp doors. The price per room was good but I rather pay more the next time and be more comfortable.

Area recommendations
Embarcadero. Nice area, convenient to public transportation. Also, the Castro area for gay travelers.
S L from England
4.0
out of 5
Recommends this hotel
Posted Sep 28 2011

“Funky beds in Japan town”

comfortable rooms, short cab ride from Union Sq

A Traveler from VA
4.0
out of 5
Recommends this hotel
Posted Sep 16 2011

“very convenient”

I checked in to the hotel around midnight without any trouble. It was a huge help after a long day. Room was clean and bed was comfortable. Had a Japanese style breakfast nest morning at the restaurant in the hotel. Food was good but VERY expensive.

A Traveler from Sacramento CA
4.0
out of 5
Recommends this hotel
Posted Sep 12 2011

“Carpets should be clean.”

Carpet in the room was very dirty. But overall staff was accomodating.

Area recommendations
Pacific Heights
Getting around
Walk everywhere. Find the stairway walks hidden in every section of the city. And the views from the top of the walks are spectacular and neighborhoods modernized or not and exciting to experience.

Hotel Tomo, a Joie de Vivre Hotel

1800 Sutter St San Francisco, 94115 United States of America

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Nearby Points of Interest

  • Konko Church of San Francisco - 0.1 km / 0.1 mi
  • Fillmore Auditorium - 0.4 km / 0.2 mi
  • Cathedral of Saint Mary of the Assumption - 0.4 km / 0.3 mi
  • Audium - 0.6 km / 0.4 mi
  • Lafayette Park - 0.6 km / 0.4 mi
  • Saint John Coltrane Church - 0.6 km / 0.4 mi
  • Haas-Lilienthal House - 0.9 km / 0.6 mi
  • San Francisco African American Historical and Cultural Society - 0.9 km / 0.6 mi
  • Russian Center of San Francisco - 1 km / 0.6 mi
  • Alamo Square - 1.2 km / 0.7 mi
  • Asian Art Museum of San Francisco - 1.2 km / 0.7 mi
  • San Francisco City Hall - 1.2 km / 0.8 mi
  • War Memorial Opera House - 1.2 km / 0.8 mi
  • Civic Center Plaza - 1.3 km / 0.8 mi
  • Louise Davies Symphony Hall - 1.3 km / 0.8 mi

The preferred airport for Hotel Tomo, a Joie de Vivre Hotel is San Francisco, CA (SFO-San Francisco Intl.) - 19.3 km / 12 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • San Francisco, CA, United States (SFO-San Francisco Intl.)

Area:

Cultural District, San Francisco, California, United States of America: Nearby, City Hall’s golden dome sparkles amid the Civic Center’s concrete gray. The live arts thrive at the San Francisco War Memorial & Performing Arts Center, one of the nation’s largest. A five-tiered Peace Pagoda marks Japantown. Castro District, the city’s main gay neighborhood, is a short ride away, as is Haight-Ashbury, the counterculture bastion that is a gateway to Golden Gate Park.

Hotel Tomo, a Joie de Vivre Hotel

1800 Sutter St San Francisco, 94115 United States of America

Most recent booking for this hotel: less than 3 hours ago.
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