Ratings based on 1,093 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brentwood, CA

Comfortable, quiet and convenient for Wharf area

Posted Aug 27, 2014
Location: About a 10 min. drive by taxi (we used Uber who came within 5 minutes) to "The Duck", wharf, Aquarium.
The hotel has limited parking which was a concern since we need to use one wheelchair however the staff was very accomodating and allowed us to park the car in the garage hours before our check in. The room was very comfortable, quiet an clean. The restaurant had Japanese and U.S. fare and so accomodated both of us. This hotel turned out to be an excellent choice for price, locale to where we wanted to visit as well as to get away from the crowds and noise at night. The staff was excellent. I would recommend this hotel to anyone visiting San Francisco.
3 out of 5
by A verified traveler from fresno ca

Very close to japantown

Posted Aug 24, 2014
Pros: Location, hip furnishings
Cons: Somewhat run down, parking
Location: Japantown, Geary and Fillmore all within walking distance. Close to california pacific if you are here for drs visit.
Very expensive but close to japantown and Fillmore. Parking is costly and difficult if you drive a full size. Hotel restaurant great for drinks and shabu but not American breakfast. Hotel staff nice and friendly. Will stay by the beach next time.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Decent Hotel in Japantown

Posted Aug 16, 2014
Pros: quiet neighborhood, friendly staff, clean
Location: Near Fillmore Street; not far from Union Square
We liked this hotel as it was in a quiet location and off the beaten track. There is a car free mall right across the street which we looked over from our room. We liked the close proximity to Fillmore St where there are many great cafes and restaurants. In particular we liked the Grove for breakfast, and Via Veneto for dinner. We found the staff to be very helpful in making suggestions, getting cabs for us, etc. etc. We were even able to change rooms quickly when we decided we wanted to switch to a King room from a Queen. I would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pershore

Really well located Good value

Posted Aug 11, 2014
Pros: Room Comfort, location
Cons: Foyer is not very impressive. We had along wait for Breakfast
Location: Local eateries of note. Sweet Maple for breakfast, Dosa, the Thai across the road from Mums and YakkiniQ for Korean BBQ
For the money this hotel is hard to beat in the center of San Francisco. The location is excellent, especially for eating out. Frequent buses take you anywhere that is two far to walk. The rooms were spacious and comfortable. And the in room capsule coffee maker and well above average. Staff were great. we had no problems with hotel parking. We were very pleased with this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value for the price

Posted Aug 10, 2014
For a short stay would have no problem recommending Tomo. Nice area, friendly staff & worked well for a family stay. Good restaurants nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Nice hotel, quiet area.

Posted Aug 3, 2014
Pros: Comfortable beds, friendly staff, quiet location.
Comfortable hotel, beds good, located in Japantown, quiet location. Friendly staff, wifi was great, parking on site ( daily fee) . Close to Fillmore Bakeshop, great bakery. Centrally located for those who like to walk (25 min walk to Union Square), or are able to drive.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Nice Hotel but very small dark rooms.

Posted Jul 24, 2014
Pros: I liked it convenient location to the train line.
Cons: Lighting in the bathrooms.
The hotel was nice, rooms were nice but were very small. The bathroom was very large and updated but lighting was very poor. The hotel is conveniently located by the train line. The breakfast menu was adequate but didn't really change. The staff commented that pastries & coffee were available 24 hrs a day in the breakfast room but it turned out that pastries were only packaged cookies. The breakfast area was very tiny and only accomodated a very few people at a time. Booking in had its challenges but all worked out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Great hotel and great room! Staff was very helpful and friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler from long island ny

Great location!

Posted Jul 15, 2014
Pros: Love love love it right by japantown!
Cons: Bathroom needs to be updated.
Location: Right across from japan town. Not too far from walking to every places.
Enjoyed the location. Park your car by the street and don't spend $ for the hotel parking at night!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Gym and hidden parking fee

Posted Jul 14, 2014
The gym needs work. 30 for parking a day. Air conditioning in gym not working it takes a long time to cool in the room.