Ratings based on 1,086 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Toronto
Decent Hotel in JapantownPosted Aug 16, 2014
Pros: quiet neighborhood, friendly staff, clean
Location: Near Fillmore Street; not far from Union Square
We liked this hotel as it was in a quiet location and off the beaten track. There is a car free mall right across the street which we looked over from our room. We liked the close proximity to Fillmore St where there are many great cafes and restaurants. In particular we liked the Grove for breakfast, and Via Veneto for dinner. We found the staff to be very helpful in making suggestions, getting cabs for us, etc. etc. We were even able to change rooms quickly when we decided we wanted to switch to a King room from a Queen. I would definitely recommend this hotel.
for Everyoneby A verified traveler from Pershore
Really well located Good valuePosted Aug 11, 2014
Pros: Room Comfort, location
Cons: Foyer is not very impressive. We had along wait for Breakfast
Location: Local eateries of note. Sweet Maple for breakfast, Dosa, the Thai across the road from Mums and YakkiniQ for Korean BBQ
For the money this hotel is hard to beat in the center of San Francisco. The location is excellent, especially for eating out. Frequent buses take you anywhere that is two far to walk. The rooms were spacious and comfortable. And the in room capsule coffee maker and well above average. Staff were great. we had no problems with hotel parking. We were very pleased with this hotel.
for Everyoneby A verified traveler
Good value for the pricePosted Aug 10, 2014
For a short stay would have no problem recommending Tomo. Nice area, friendly staff & worked well for a family stay. Good restaurants nearby.
for Everyoneby A verified traveler from Calgary, Canada
Nice hotel, quiet area.Posted Aug 3, 2014
Pros: Comfortable beds, friendly staff, quiet location.
Comfortable hotel, beds good, located in Japantown, quiet location. Friendly staff, wifi was great, parking on site ( daily fee) . Close to Fillmore Bakeshop, great bakery. Centrally located for those who like to walk (25 min walk to Union Square), or are able to drive.
for Everyoneby A verified traveler from Ontario, Canada
Nice Hotel but very small dark rooms.Posted Jul 24, 2014
Pros: I liked it convenient location to the train line.
Cons: Lighting in the bathrooms.
The hotel was nice, rooms were nice but were very small. The bathroom was very large and updated but lighting was very poor. The hotel is conveniently located by the train line. The breakfast menu was adequate but didn't really change. The staff commented that pastries & coffee were available 24 hrs a day in the breakfast room but it turned out that pastries were only packaged cookies. The breakfast area was very tiny and only accomodated a very few people at a time. Booking in had its challenges but all worked out.
for Everyoneby A verified traveler
Posted Jul 21, 2014
Great hotel and great room! Staff was very helpful and friendly.
for Everyoneby A verified traveler from long island ny
Great location!Posted Jul 15, 2014
Pros: Love love love it right by japantown!
Cons: Bathroom needs to be updated.
Location: Right across from japan town. Not too far from walking to every places.
Enjoyed the location. Park your car by the street and don't spend $ for the hotel parking at night!
for Everyoneby A verified traveler from California
Gym and hidden parking feePosted Jul 14, 2014
The gym needs work. 30 for parking a day. Air conditioning in gym not working it takes a long time to cool in the room.
by A verified traveler from new york
basic hotelPosted Jul 13, 2014
Besides the small mural on one small wall, nothing else was special about the room. Bathroom was old. Not worth the expensive high rate I paid for. The only good thing was it was right by Japantown. Cute shops and restaurants nearby. Nothing fantastic to say about the hotel really. Basic. Will probably not stay here again.
for Everyoneby A verified traveler from south Dakota
Great hotel and locationPosted Jul 9, 2014
Enjoyed our stay! LOVED the Keurig in the room... the furniture and room was clean and comfortable... carpets needed shampooing. Would definitely recommend!!!!