Ratings based on 1,117 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
dope freshnessPosted Sep 22, 2014
Pros: comfortable and welcoming, reasonable rates
Cons: better coffee in the rooms. cheaper parking rates
Location: good central location, 40 minute walk to most areas of the city, and plenty of bus routes go nearby
comfortable and welcoming hotel, good location but still a quiet area of San Francisco, my only issue was that the toilet and shower were in one room and the sink was in another, not a huge inconvenience just thought it was a little odd, otherwise great hotel and would definitely stay again. $30 per night for parking seems to be the going rate across the city but I still felt this was a little extortionate.
by A verified traveler
Posted Sep 21, 2014
rooms not clean mattresses not clean management unresponsive to concerns
for Everyoneby A verified traveler from seattle
Good location modern design.Posted Sep 8, 2014
Pros: Fun graphics-nice interior design. Quiet at night.
Cons: Better shower heads
Location: Close to public transportation - walking distance to many parts of town.
Loved the anime - nice to have parking at the hotel too
for Everyoneby A verified traveler from Lompoc, CA
Nice hotel in Japan townPosted Sep 5, 2014
Pros: Everything was great, staff very helpful and friendly.
Cons: Parking is limited and a little expensive could be lowered if you are staying for more than a day or two.
Location: Fisherman's Wharf, Japantown and other things to do. Take the Muni or even a taxi is affordable
This is a quiet and clean hotel. Local cuisine with a Benihana close b. close to Muni line and taxi to Fisherman's Wharf about a $10 dollar cab ride. The hotel is centrally located for AT&T Park for Giants games, a short drive over the Bay bridge for A's Games. The staff were very friendly and helpful. The inhouse restaurant was very good as well. We will definately stay here again when we return.
for Everyoneby A verified traveler from NY
Convenient location for Japanese-ish food.Posted Sep 5, 2014
Pros: Not luxurious but simple, quieter than other downtown hotels and cheap
Cons: Need to stop having the hotel employee connected with limo drivers. They are troublemakers for tourist!
Location: Go visit Japantown and Fillmore street cafe/restaurants
Easy to get to Japantown for Japanese-ish food (not truly Japanese but so-so food by local people. Much quieter than downtown San Francisco, and less homeless people around. Good distance to Fillmore street for cafe and lunch or dinner. Beware of limo guy always waiting in front of the hotels (Hotel Tomo, Kabuki Hotel and almost all hotels in town, you'll see these limo drivers who would charge you very expensive price and they are 'connected' with hotel bellboy). They sometimes pretend that they are from Uber.
for Everyoneby A verified traveler from California
Close to Japan TownPosted Sep 2, 2014
Pros: We liked how safe the neighborhood felt and how quiet the streets got after ten at night.
Cons: They could have been more generous in refreshing our towels on the second day.
Location: Great Korean and Japanese food.
The hotel is reasonably priced for San Francisco. It is quite a walking distance to Union Square but we like to walk so it didn't bother us. If you like Asian food, some wonderful eateries where the locals hang out.
for Everyoneby A verified traveler
Great placePosted Sep 1, 2014
I would of have this hotel 5 stars but the beds were horrible.
for Everyoneby A verified traveler from Brentwood, CA
Comfortable, quiet and convenient for Wharf areaPosted Aug 27, 2014
Location: About a 10 min. drive by taxi (we used Uber who came within 5 minutes) to "The Duck", wharf, Aquarium.
The hotel has limited parking which was a concern since we need to use one wheelchair however the staff was very accomodating and allowed us to park the car in the garage hours before our check in. The room was very comfortable, quiet an clean. The restaurant had Japanese and U.S. fare and so accomodated both of us. This hotel turned out to be an excellent choice for price, locale to where we wanted to visit as well as to get away from the crowds and noise at night. The staff was excellent. I would recommend this hotel to anyone visiting San Francisco.
by A verified traveler from fresno ca
Very close to japantownPosted Aug 24, 2014
Pros: Location, hip furnishings
Cons: Somewhat run down, parking
Location: Japantown, Geary and Fillmore all within walking distance. Close to california pacific if you are here for drs visit.
Very expensive but close to japantown and Fillmore. Parking is costly and difficult if you drive a full size. Hotel restaurant great for drinks and shabu but not American breakfast. Hotel staff nice and friendly. Will stay by the beach next time.
for Everyoneby A verified traveler from Toronto
Decent Hotel in JapantownPosted Aug 16, 2014
Pros: quiet neighborhood, friendly staff, clean
Location: Near Fillmore Street; not far from Union Square
We liked this hotel as it was in a quiet location and off the beaten track. There is a car free mall right across the street which we looked over from our room. We liked the close proximity to Fillmore St where there are many great cafes and restaurants. In particular we liked the Grove for breakfast, and Via Veneto for dinner. We found the staff to be very helpful in making suggestions, getting cabs for us, etc. etc. We were even able to change rooms quickly when we decided we wanted to switch to a King room from a Queen. I would definitely recommend this hotel.