Ratings based on 636 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler
Noisy roomPosted Oct 23, 2014
Cons: Upgrade the rooms, windows and air-conditioning.
The location is excellent. It is close to public transportation and many attractions, shopping and restaurants. Staff is very nice. Design is kind of funky, covering up that the hotel is actually old, which means air conditioning units in the window (noisy) and old thin windows. I had a nice big corner room but between midnight and 4 AM each hour the unbearable noise of dumpster/garbage trucks and later at 6AM Marathon shouting. Because of the marathon I thought it might be one night only but no, also the next night, same thing only that at 6:30 AM a machine noise woke me up (crane or so). I had to switch hotels as I urgently needed a full night of sleep. Therefore, it could give this hotel only 2 stars and absolutely would not recommend it for business travel (other Kimpton Hotels are fine; therefore I was very surprised to have this experience). In case you get a quiet room it will be fine for tourists. I heard that they have quiet rooms which I unfortunately didn't get even though I was asking for it when checking in.
for Everyoneby A verified traveler from Minneapolis
Tiny room, but in San Fran, good for the moneyPosted Oct 15, 2014
Pros: Cheaper than other rooms in the area. Clean. My nine-year-old loved the blackboard.
Cons: It's tiny, which probably can't be improved. While it's clean, it's out of date.
Location: Near Union Square, but not right there. On what seemed to be the less desirable end of Chinatown.
The Triton was a good price near Union Square. It's not right there, and it's a few blocks to the Muni (the subway). It's not right by anything except Chinatown gate, which an easy landmark to tell cabdrivers but not as majestic as the sound of it. It's not even a great part of Chinatown. Our room was tiny, overlooking the ventilation shaft, and the decor isn't so hip anymore. It was clean, though, and the front desk people were very nice. It's worth shopping for a more charming or more convenient location, but given how expensive San Francisco can be, it's not a bad option.
for Everyoneby A verified traveler from Vancouver, BC
Fun hotel in the center of everything!Posted Sep 29, 2014
Pros: Awesome location, great staff, free happy hour.
Cons: The rooms were a tad small (although they can't do anything about that) and the air con should be looked at.
Location: Right in front of the main entrance to Chinatown; delicious french cafe attached to it, and super close to Union Square for shopping!
Check-in was nice and easy; our room was on the top floor. The room was small but was super funky and fun! Only complaint for the room was that the air conditioning didn't work so it got really warm sometimes. Also the bathroom door didn't close properly. But loved the decor, great shampoo/conditioner and lots of fun extras in the room. The best thing the hotel had to offer was their happy hour! Free wine/beer from 5-6pm and free coffee/tea in the mornings. Staff was always helpful when we asked questions too. Plus, you can't beat the location. It was basically a 20 minute walk to everything! And be warned - it's not free wifi, but it's free if you sign up to be part of their rewards program (so it was still good).
for Everyoneby A verified traveler from Los Angeles, CA
Centrally LocatedPosted Sep 28, 2014
This hotel is centrally located to popular areas like Union Square, Nob Hill and the Embarcadero. It's close to lots of shopping, restaurants and everything else you need. The hotel is also close to public transportation stops.
for Everyoneby A verified traveler from Singapore
Nice hotel with superb locationPosted Sep 27, 2014
Pros: Location , location and location
Cons: Sometimes noise like sirens from fire engines, ambulance etc can be heard as it is near to the main street on Grant. However, I guess it's a trade off
Location: Chinatown is a stone's throw away, minutes to Union Square and all the shopping and sight singing places.
The hotel is strategically located right at the front gate of Chinatown and minutes to Union Square. If you take the MUNI train from airport and alight from Montgomery, it's just 10 mins walk to the hotel. Staff is very friendly and welcoming. Though the room is a little small but no complains at all.
for Everyoneby A verified traveler from Vancouver BC
Perfect Location With Awesome StaffPosted Sep 23, 2014
When you walk out of the hotel doors you are right at the gates of china town and just a 5 minute walk to union square. There is tons of shopping around this area and cable cars/bus/embarco to fishermans wharf are all within a 5/10 min walk. The staff for this hotel are amazing and very helpful with anything you need. There is a wine hour between 5-6 which was great for getting to know other people staying at the hotel and hearing about their experience in San Fran as well as exchanging ideas on things to do. In the mornings they offer coffee/tea between 6-9 I believe and there is a breakfast place right up bush street on bush and powell called roaxannes which was pretty good and decently priced and the cable car to lombard st stops right out front. the only downside to the hotel was the bed size, but we booked a room with a full bed not realizing so that was our own fault and was a bit squishy with a 6'2 guy, but that's not the hotels fault. Overall I would recommend this hotel to anyone it was decently priced and really you're not staying in your room all day long anyways in an amazing city like san francisco
for Everyoneby A verified traveler from Ireland
Quirky hotel in great locationPosted Sep 16, 2014
Loved this hotel - stayed 4 nights room very comfortable. Each evening a wine reception from 5-6pm was lovely. Staff very helpful in recommending restaurants etc. Great location at China town gate and short walk from union square. Cannot wait to revisit San Fran and hopefully can stay in the Triton again!
for Everyoneby A verified traveler from Ipswich, UK
Quirky, boutique & friendly.Posted Sep 6, 2014
Quirky, boutique & friendly hotel close to Chinatown & Market St. There can be a little street noise outside late at night but this is a great little place to stay in the heart of San Francisco (especially if you like rubber ducks!)
for Everyoneby A verified traveler from london
Super small and friendly place, great locationPosted Aug 29, 2014
Small and really well positioned. Staff are really friendly and helpful. We loved it here, will definately be back.
for Everyoneby A verified traveler
Great StaffPosted Aug 27, 2014
Pros: Atmosphere, Amenities, Staff, Decor, Location
Cons: Nothing at this time
Location: Great location
Wonderful, Lovely, Enjoyable, Relaxed and Comfortable!