Ratings based on 3,678 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Students
by A verified traveler from San Diego, CA

Nice hotel. Convenience. Bart Line

Posted Sep 26, 2014
Pros: it's charm
Location: convenient being on the Bart. Within walking distance to Powell Street and the Mission and Castro districts
Hotel and rooms are very nice. Next time I would request an interior room as the street noise is abundant in the front right on Market
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for money

Posted Sep 24, 2014
The rooms are nice and clean and staff are helpful.Good transport links with buses, Bart and mini station right outside. The hotel is quite old and you can see it. No fridge in room and shady area of town, lots of beggars and homeless people outside.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great location

Posted Sep 22, 2014
Pros: Great service, good location.
Cons: Bigger rooms.
Location: Lots to see and do.
Hotel is amazing, great service and good location.
5 out of 5
Recommended
for Everyone
by A verified traveler from buenos aires

nice hotel close to the opera

Posted Sep 20, 2014
Pros: architecture
Cons: parking
a very comfortable hotel . an expensive parking garage
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice, older hotel.

Posted Sep 16, 2014
Pros: Spacious rooms, very clean.
Cons: Bed was very soft and needed to be replaced. Sunk in the middle.
Location: Trains nearby. Shopping. Piers.
I felt very safe and secure in this hotel. Location was convenient to shopping, trains, and the piers. Hotel room was clean, spacious and very bright. Downside, construction of a building happening next door. Jackhammers going by 7am during the week. Prices were very reasonable. $149 a night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Q

Awesome hotel close to all the bars !! : )

Posted Sep 16, 2014
Great room the staff were very helpful !! Wish I could have stayed longer !
3 out of 5
by A verified traveler from bath

Old fashioned hotel - average facilities.

Posted Sep 14, 2014
Room was small. No coffee facilities. Poor restaurant and small bar. Staff did not seem to want to help. When I tried to check out early it was difficult to find any staff. The car parking attendant thought his breakfast a higher priority than collecting my car! I wouldn't stay here again.
3 out of 5
by A verified traveler

Posted Sep 13, 2014
Bad area of town. Hotel needs work. Very expensive for what you get.
2 out of 5
by A verified traveler from Calif.

Older hotel in a bad neighborhood.

Posted Sep 8, 2014
Pros: Had a starbucks in the lobby
Cons: Hotel needs improving.
Location: Would not walk around the area. Not the best part of San Fransisco.
First thing was my wife used the lobby restroom and it was terrible. The staff was friendly and helpful. The room was very small for the money. OK hotel in a bad part of the City. Would not stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Pleasant surprise on Market

Posted Sep 5, 2014
Pros: The historical character and cleanliness. The internet was free. Beautiful appointments--drapes, sheets, decor.
Cons: The room was equipped with one of the old hotel style heater/air conditioners and it was a bit noisy, but effective.
Location: I was in only for a very quick business stay so didn't get to enjoy the area much. Next time.
The room was small as is the case with older hotels. It was meticulously clean. The linens were beautiful. I wish I had been there a bit longer to enjoy the beautiful stained glass in the bar and the chandeliers in the lobby.