Ratings based on 3,579 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Vancouver BC

So So...

Posted Aug 19, 2014
Cons: Internet connection. Renovation.
Location: A little bit down on the market street.
Expecting more for the price I got. Looks like very old hotel. Sharped. The main problem is Internet connection. On 7th floor it's very poor. Unstable. Hotel staff can only reset the router which is not really helping. Helped few times but I have to call two times to fix the issue. I gave up at the end.
2 out of 5
by A verified traveler from Los Angeles, CA

Posted Aug 18, 2014
Unfortunately nothing special about this hotel. Front desk manager could care less.
1 out of 5
by A verified traveler from Boston MA

DO NOT STAY HERE!!!! And watch your money

Posted Aug 14, 2014
Please do not stay here. They are running a scam operation. We had over $400 stolen out of our room. We addressed this issue with the management and she did not seem surprised nor did she follow up with us after she promised to check the cameras. Also - We had checked in late and the atmosphere of the hotel was dangerous. Drunk and homeless everywhere. There was a drunk person passed out in the hallway!!! The staff was beyond rude and they messed up our room reservation forcing us to switch rooms the next day. The rooms are old to say the least. Will never stay here again
3 out of 5
by A verified traveler

Historic hotel, wrong side of town.

Posted Aug 13, 2014
Location: The best thing about this hotel is its location to At&t park.
The area around the hotel was horrible. The burger king across the street had a full time San Francisco police man stationed at it. This made everything outside of the hotel unpleasant, and made us feel unsafe. There also was a 35 dollar a night fee to park your car, that was not mentioned until arrival. Overall the hotel is nice, but not worth the scary surroundings.
4 out of 5
for Everyone
by A verified traveler from Paso Robles

super cool old hotel rooms small but very clean- t

Posted Aug 11, 2014
Pros: the doorman in tall hat was very helpful, the rooms are very clean
Cons: the toilet ran and a/c was loud
the hotel is in a great location close to bus line to anywhere and everywhere.
4 out of 5
for Everyone
by A verified traveler

Good Location

Posted Aug 9, 2014
Good Feeling , It is good parking service, but a little bit expanse, good free internet
3 out of 5
by A verified traveler from Sydney

Nice room, staff rude

Posted Aug 8, 2014
My stay was fine. Would suggest investing in the staff, they are pretty unpleasant. Particularly the front desk team. This excludes the bel hops who were really lovely. Also would suggest fixing the plumbing there is no pressure in the shower Other than that rhe room is quite nice.
1 out of 5
by A verified traveler from CA

Not as it appears

Posted Aug 7, 2014
Pros: Fairly clean. Close to public transit
Cons: Needs updating. BADLY!
Location: Good location. Close to downtown, public transit.
This hotel lobby is amazing. Nicely dressed staff, building inside is beautiful, and attached is a Starbucks!!!! Not to mention the amazing chandelier in the front main lobby. I had very high expectations for our room. Once we arrived in our room it was very disappointing. Room was very vintage.No... more like OLD. Small. Nothing modern nor updated in room. Felt like the door could be knocked down easily. Older hotel equals LOUD noises at all times. You can hear everything around you. Restrooms are very outdated. Rooms being clean was a plus. Another plus to this hotel is homeless is very minimal. Very close to Muni and Bart. This hotel is very over priced and not at all as it appeared to be.
4 out of 5
for Everyone
by A verified traveler

Mission District under major renovation.

Posted Aug 6, 2014
The Hotel Whitcomb needs to keep with the major rentovations on market st.. staff was excellent.. room needed a deep cleaning to bring it back to life.. great location
3 out of 5
for Everyone
by A verified traveler

Posted Aug 5, 2014
Hotel was nice enough, area seems to be not so great after dark.