Ratings based on 4,847 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
75% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

I may recommend (not strongly though) but depends

Posted May 20, 2015
Pros: Location
It is an OK hotel to crash at night. But, hey... remember to bring your own water bottle.
3 out of 5
Recommended
for Everyone
by A verified traveler

Next to the Orpheum theatre

Posted May 19, 2015
$40 to park.....but great location & dinning options. It is a historic hotel
2 out of 5
by A verified traveler

Adequate at best.

Posted May 18, 2015
Very old hotel, looked very dated. Had asked for a Double bed but only twin available. Wifi was terrible.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was ok

Posted May 17, 2015
Pros: Good staff
Cons: Rooms are small.
Location: Close to a Bart station.
Hotel was ok, room was small. The staff was excellent, got in very early and they checked us in with no problem. Convenient location near a Bart stop.
5 out of 5
Recommended
for Other
by A verified travelerfrom West Sacramento CA

Great hotel if you're going to the Orpheim Theathe

Posted May 15, 2015
Pros: Convenience
Cons: I know we're going thru a drought but the shower heads need to release enough water to wash off soap.
Location: Diners, museums, Theathers, Bart, cable cars, local transit.
We decided to stay here because it was close to the Orpheim Theather, right across the street. Easy access to and from I8o, we live in West Sacramento. The resturant in the hotel was completely booked for dinner, we went to a very neat diner across the street, excellent food. The older gentleman that checked us in and out was quite knowledgeable. Only thing is paying $39 for parking. If I ever go to the Theather again in the city I will stay here.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Half Moon Bay CA

Good value for San Francisco

Posted May 13, 2015
Pros: decor and price
Cons: bathroom outdated
Location: convenient for theaters and shopping
overall good experience friendly staff except for 1 grumpy person at front desk
2 out of 5
by A verified travelerfrom Seattle

Not Impressed

Posted May 13, 2015
Pros: convenient location for where i was going.
Cons: Maintanance
Location: I had a business meeting.
Not Great. Kind of dingy grand old place. Cleaners still in rom when i opened the door. Burned out light bulbs and TV unplugged. No water pressure and the worst part the WIFI barely worked in room. I had to use phone hotspot connection.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom virginia beach

Nice hotel close to Bart.

Posted May 13, 2015
Clean rooms, quiet, no smoking, restaurant ($$$), and a great vegetarian restaurant near by!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas

Great hotel ideal location for public transportion

Posted May 12, 2015
Pros: Friendly staff, a great location clean rooms
Location: The theater in just across the way shopping, city hall is in close walking distance, catch a bus and see all of the site the city has to offer
We spent five lovely day in San Francisco took in all of the sites. Had a great time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco, ca

Convenient to theater district and union square

Posted May 10, 2015
Perfect for a quick overnight stay if going to the theater - across the street from the Orpheum. Easy access to Bart, Union Square, shopping, Civic Center. Historic hotel so amenities are limited, but price is better than many of the surrounding hotels.