Ratings based on 3,616 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from WI

family vacation

Posted Aug 31, 2014
Hotel outdated. Walking at night within the nearest blocks to the hotel was a bit concerning.Staff very nice, however, not always the most knowledgeable of destinations and the transit system.
4 out of 5
for Everyone
by A verified traveler from Dallas. TX

Great location

Posted Aug 30, 2014
Pros: Old world charm, cleanliness and comfort.
Cons: Offer option to re-use towels and sheets; offer coffee maker and fixings in the room.
Location: The hotel is located right next to a subway station and walking distance to City Hall, Opera, Orpheum Theater and symphony halls.
We were easily able to use public transportation to get around the city. The staff were helpful in directing us and responding to our needs. The onsite restaurant was both convenient and reasonably priced for excellent meals. Starbucks, off the hotel lobby, was busy in the mornings. The room was clean and comfortable but a tad small. I would have liked coffee service in the room. The blackout curtains didn't close all the way which wasn't helpful. Overall, though, we enjoyed our stay.
1 out of 5
by A verified traveler

waste of money.

Posted Aug 28, 2014
simply put, do not stay in this hotel. it is a bad hotel.
2 out of 5
by A verified traveler

Not so great

Posted Aug 27, 2014
Pros: Location was great.
Cons: Updated bathrooms and beds for $300 per night is a good start.
Location: Nice location, close to many San Franciso attractions.
Paper thin walls in this old hotel. I could hear everything and could not sleep as a result. The bed was concaved and was as old as the hotel itself.
4 out of 5
for Everyone
by A verified traveler from indiana

Posted Aug 25, 2014
Hotel is at the corner of Market and 8th. The only thing I hated was the kind of crowd that got attracted around Market and 6th and market and 8th. I felt unsafe walking that stretch after 7 pm with family. We used muni (2 dollars / person) to bypass that area after first 2 nights.
3 out of 5
by A verified traveler from Anchorage, Ak

A couple blocks away from safety.

Posted Aug 22, 2014
Pros: Clean rooms
Cons: renovate more than just the lobby, clean up the outside
Location: the farmers market was glorious, shoppping was close
The Hotel Whitcomb was a decent place to stay. It's fairly close to a lot of good shopping and right on the bart station which was convenient. The rooms are quaint to say the least. Very small but clean. The hotel overall is in need of renovation. The biggest problem is that is is just too far down market street. In order to get to shopping and a better area you have to walk through three uncomfortably seedy blocks. My wife and I were followed up to the doors by some vagrant twice in the week that we stayed there. As nice as the hotel was inside, stepping outside the doors was a little too scary for my taste.
2 out of 5
by A verified traveler

Posted Aug 22, 2014
Bathroom is too small and primitive. Wifi is weak and net is very slow. Room door is old and does not close well unless you pull it. Safe boxes are few and not available
3 out of 5
by A verified traveler from Honolulu

Might be overrated

Posted Aug 22, 2014
Pros: Staff was very accommodating and friendly.
Cons: Water pressure, sound proofing, HVAC system, lighting.
Location: Was in San Francisco to work. Didn't do much else but did notice it's a little risky to walk around at night.
Paid for a room with double beds but none available when checking in. Ended up being placed in a suite at the end of the hall. Noise (external and from adjacent room) was excessive. Water pressure very low. Lighting too dim. AC unit was noisy. One positive: Staff was very accommodating and friendly.
3 out of 5
by A verified traveler

Close to BART and business district

Posted Aug 21, 2014
Pros: Architecture and atmosphere
Cons: Improve night front desk staff attitude
Night check in staff acted arrogant when presented with a debit card rather than credit card despite the fact that the stay was prepaid. The room wasn't cleaned during the stay.
3 out of 5
for Everyone
by A verified traveler from Fresno, Ca

Close to union square

Posted Aug 19, 2014
Trolly F was never on time to get us back to hotel or not running at all